Book Budget car rentals at Richmond Byrd Intl Airport

Richmond, VA, United States - Byrd Intl
1 Oct — 8 Oct
Richmond, VA, United States - Byrd Intl
Fri 1/10
Noon
Fri 8/10
Noon
Driver's age:

Pros

" with good gas mileage"(in 3750 reviews)
"Friendly and fast services."(in 1394 reviews)
"Clean the prior to renting."(in 3683 reviews)

Cons

"Had no ."(in 3768 reviews)
"They didn't have a ."(in 3714 reviews)
"I will from Budget again."(in 252 reviews)

Reviews

Overall rating6.4 GoodBased on 57 reviews
Cleanliness
6.7
Comfort
6.9
Overall
6.3
Pick-up/Drop-off
6.3
Value for money
6.4

Recent reviews

Traveller rating
9
4
3
8
0
Find reviews that mention:
8.8
Pros:Since the cost of extending my rental was more than twice what it was to rebook, turn in the current car, and pick up another in the exact same class, I opted for the latter. I decided to wait at the desk for vehicle pickup before going inside to the rental counter, to ask if it was possible (particularly given the current state of the world) for me to just take the same car again. They were friendly, helpful, and willing to accommodate, and my decision to wait and ask even saved me a trip to the closed rental counter inside.Cons:There are always too few employees doing too many jobs for too many different rental companies at Richmond Airport. After waiting in line inside to do the paperwork to rent the car, there is almost always a 15+ minute wait outside in order to actually get the car. It's terribly inefficient.Reviewed 1 Apr. 2020
review fromkayak
2.0
Pros:I waited was almost 2 hours past my schedule time just to be told my credit was not enough to rent the vehicle, which the site mentioned nothing about. I also never received a refund for the payment I made when scheduling the vehicle.Cons:Given notice of credit checks as well as immediate refunds for business not used!!!Reviewed 6 Jul. 2020
review fromkayak
2.8
Worst customer service of my life, bar noneCons:I chose to fly to Florida instead of drive because i found a good deal on a convertible out of RIC airport into FLL airport in Florida. Because I was getting a fun car, I decided to splurge a little and rent the car for an additional day so as to get to drive the convertible around Richmond. When I arrived in Richmond to rent the car on trip day, the AVIS front desk agent (it was a joint Budget-Avis desk) says to me we don't have that car today is a sedan ok with you? She smiled condescendingly when I explained that I had planned the entire trip around that convertible and I would otherwise have flown instead, and informed me that there was nothing she could do. At this point I suggested to her that she check other rental facilities on the drive (95 from Va to FL is bound to have a convertible) to see if we could trade our car in. At this point she seemingly forgot how to use the computer system and became dependent on ME looking up the phone numbers to call different rental car agencies and put her on the phone to try to get us the car we wanted. After 20 minutes of this charade, she told me that I should just go and show up to any Budget rental on the way down and that they'd be happy to help me. I was suspicious that she was trying to delegate the problem away but decided to take her up on it so as to not delay my trip any more. I took the prius they offered me and started driving. To make the rest of the anecdote brief, I spent over 4 hours on the phone with customer service getting convoluted (and sometimes contradictory) information about the fees involved for trading out a car. It became clear to me after the first hour being on hold that the woman at the RIC AVIS desk at overtly lied to me to get me out of her hair. It also became clear to me that most individuals I talked to at Budget were neither trustworthy nor willing to help me. Two days later I returned my Prius that cost me the daily rate of a convertible without a refund, the car I had signed up to rent, and anything positive to say about Budget or AVIS. Last time I ever use either of those companies.Reviewed 26 Jan. 2018
review fromkayak
6.0
Pros:The woman working the counter was professional and calm in spite of a messy situationCons:Not enough attendants, didn't have the car I ordered.Reviewed 8 Jun. 2020
review fromkayak
2.0
Pros:They continue to give away the vehicles we reserved.Cons:Actually fulfill the reservations we make online.Reviewed 19 Oct. 2020
review fromkayak
4.8
Budget rental in RichmondPros:The Richmond airport is very nice. The car rental area is very organized and clean.Cons:The girls working at the Budget counter were more interested in talking with the employees at the other car counter. There were no customers at the counter but I still had to wait because they were talking to the other employees. The girl who took care of me, Pamela, charged me for a gas refill even though I told her I would bring the car back on full. She also told me that she had to charge me for road side assistance, even though I showed her my AAA card and insurance card. I declined all of the extra services and she said she had to charge me and they would remove in Orlando. The cost of the car doubled from the amount given me on Kayak. $76 to $145. I told her that if the cost was going to be doubled, I didn't want the car, I would fly home. She assured me that the charges would be removed in Orl.Reviewed 5 Nov. 2016
review fromkayak
10.0
Pros:The pick up and drop off .. The service were Amazing..Reviewed 23 Mar. 2021
review fromkayak
6.8
Pros:The pickup and drop off was relatively simple.Cons:The staff could have been more interested in helping customers. I was initially cut in front of in line and I patiently waited for that person to be helped, I approached the desk smiling and greeting the person with a friendly attitude. I was not greeted or acknowledged in any way for at least 20-30 seconds. The representative was mumbling questions and when I needed her to repeat herself, she was surly and patronizing speaking like I was an idiot. I will go to any other car rental outlet if it means I do not have to interact with this person ever again.Reviewed 7 Feb. 2020
review fromkayak
8.0
Cons:Didn’t like the particular vehicle we were given but that’s all they had at the time without paying a huge up charge. Otherwise all was well. I use Budget virtually every trip. Good company and their staff is always easy to talk to and work with.Reviewed 12 Apr. 2021
review fromkayak
8.0
Pros:Pick up staff was excellent! Drop off staff could have cared less about us.Reviewed 28 Mar. 2021
review fromkayak
2.0
Pros:Staff was friendly.Cons:It took two hours to get the car AND IT WAS NOT THE CAR WE RESERVED! These folks knew we were coming and it still too TWO HOURS to get any car available. I need a REFUND!Reviewed 5 May 2021
review fromkayak
4.0
Cons:Budget gave me a Toyota 4Runner that had previous glass breakage. The right passenger window had previously been broken out. However it was not fixed properly. So there was loud wind noise while driving.Reviewed 16 May 2021
review fromkayak

Budget car rentals near Richmond Byrd Intl Airport

1 Richard E Byrd Terminal Dr, Budget car hires

Address

1 Richard E Byrd Terminal Dr

Hours

Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 804 222 6090

FAQs about renting a car from Budget at Richmond Byrd Intl Airport

  • Economy (Ford Fiesta or similar) is the most frequently booked hire car type from Budget at Richmond Byrd Intl Airport.

  • 1 Richard E Byrd Terminal Dr is the closest Budget hire car location to Richmond Byrd Intl Airport. The telephone number for this location is +1 804 222 6090.

  • Yes