Top tips for hiring a car from Dollar at Richmond Byrd Intl Airport
Book your hire car at Richmond Byrd Intl Airport from Dollar at least 1 day before your trip in order to get a below-average price
Economy hire cars from Dollar at Richmond Byrd Intl Airport are around 0% cheaper than other car types, on average
FAQs about hiring a car from Dollar at Richmond Byrd Intl Airport
What is the most popular hire car from Dollar at Richmond Byrd Intl Airport?
Standard (Nissan Rogue or similar) is the most frequently booked hire car type from Dollar at Richmond Byrd Intl Airport.
Where can I find Dollar hire cars at Richmond Byrd Intl Airport?
1 Richard E Byrd Terminal Dr is the closest Dollar hire car location to Richmond Byrd Intl Airport. The telephone number for this location is +1 804 222 8751.
Does Dollar offer shuttle or airport pick-up services from Richmond Byrd Intl Airport (RIC)?
Yes
Reviews
Overall rating6.0 OkayBased on 47 reviews
Cleanliness
6.6
Comfort
6.6
Overall
5.8
Pick-up/Drop-off
5.9
Value for money
6.2
Recent reviews
Traveller rating
9
1
1
3
2
0
13
Find reviews that mention:
10.0
My original reservation was at RIC. The female Ms. Black wasn’t welcoming nor friendly. Ms. Black which was her first name first asked for confirmation number, license, and credit card. When I asked her to be sure I was told that’s what I wanted her to ask me! She then started, drivers license, and credit card. I pulled out the card I used to made the reservation with also handed my license. I was then informed that Dollar doesn’t rent vehicles to in state customers using a debit card (attach to bank). I politely took my things my husband wheeled me back to our car. Sad, and confused based on verbiage I read on Dollars website. Decided to take a chance to visit another location. This location was on broad street in Henrico, Va. The store was closing the manager Marie came out to see if she could help us. Since store was literally closing she asked which car would I need? I pointed to the closest car considering I’m sad because our trip is not going as planned. Maria may have seen the sadness in my eyes. She then said don’t worry I’ll have the vehicle ready as soon as they opened. She also took down my reservation number so she could make sure things went smoothly in the morning. We returned bright, and early Saturday morning, to Maria’s word everything was ready! Due to myself using my bank debit card the system required a credit check. Just a suggestion, not everyone likes to use credit cards. I am a firm believer if I don’t have it to spend I don’t buy. Especially with working for a large financial institution for the last twenty one years. This is also the company who works with organizations such as Hertz, Dollar to provide corporate discount services. Possibly if being required to leave a $500.00 deposit when using bank debit card, the option for credit check should be second suggestion or if person may be a liability. Overall Maria helped turn this negative, humiliating experience around! I am truly grateful for the level of service, and professionalism that she provided. Appreciated she was the one to take accountability for the actions even though she didn’t cause this. Her ability to resolve the situation was truly appreciated. Because of Maria showing me that I mattered, she who represents Dollar showed she truly wanted my business. Kudos once again to Maria! I pray she’s considered fior any increases available to show appreciation for all she does as an employee of Dollar. Warm Regards,Reviewed 7 July 2025
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10.0
All good!Reviewed 12 May 2025
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6.0
There was no one at the airport counter, and a sign for dollar that was misleading. The actual rental location was a booth in the rental garage outside in the twenty degree weather. There was only one person working the holiday weekend and the process took over an hourReviewed 1 Jan 2025
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2.0
No car available despite a reservation through kayak. Be careful!Reviewed 24 Oct 2024
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4.0
Car stinked of tobacco. Returned the car early and was assured I would receive an adjustment in my account, it has been over 2 weeks and still nothing. Do not recommend.Reviewed 13 Mar 2024
review from
2.0
Pros:Dollar had no one at their counter. After a scavenger hunt from location to location we ended up at hertz where system was down for 45 minutes as we waitedCons:Service terrible and price was outrageous. We will let everyone we can know what a bad experience we hadReviewed 11 May 2021
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2.0
Pros:nothing....Cons:pickup, one person working on a Saturday.....waited forever. Didn't get the right size SUVReviewed 20 Apr 2021
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10.0
Pros:Drop off was very easy. The Explorer was super comfortable and easy to drive.Cons:Inside of car was not cleaned very well at all. Fold down seats were full of dog hair. Between the seats was a nasty baby pacifier. So discusting !!!Reviewed 1 Apr 2021
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6.0
Pros:The staff made it easy. The car was perfect size.Cons:It smelled of cigarettes really bad. And then I also smelled like them. I would have swapped but it was the only suv they had 😫Reviewed 24 Feb 2021
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2.0
Cons:There was only one person to service dollar, hertz and thrifty. I waited more than an hour outside in the cold to pick up the car. They would not call a supervisor because they said they couldn’t do anything anyway.Reviewed 7 Feb 2021
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10.0
Pros:Pickup and dropoff were very easy.Cons:The car could have been cleaned a bit better--there was an old receipt trapped between the front seats, for example.Reviewed 29 Nov 2020
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4.0
Pros:the drop off was great...Cons:...the pick up was terrible....I get with covid there are staffing issues but the wait was way too long...went from dollar terminal counter, to dollar parking deck counter to Hertz counter.....reserved a full size suv(Nissan pathfinder or similar)...and the ONLY thing the guy would give me is a dodge mini van....when I asked for something else, that was the only option........there were 6-7 people that had been waiting a long time behind me so I quit talking about it and took the van......but extremely disappointed Hertz/dollar/thrifty couldn't come up with an alternativeReviewed 23 Oct 2020
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