Pros
"Pickup in the airport decent ."(in 3466 reviews)
""New clean car, friendlyf, satellite radio""(in 1049 reviews)
"The whole was super easy."(in 361 reviews)
Cons
" reservation was not there"(in 2978 reviews)
"The was unsafe and damaged"(in 2963 reviews)
"Don't offer a that is not available"(in 3110 reviews)
Reviews
Overall ratingBased on 47 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
Traveller rating
Find reviews that mention:
2.0
Cons:There was only one person to service dollar, hertz and thrifty. I waited more than an hour outside in the cold to pick up the car. They would not call a supervisor because they said they couldn’t do anything anyway.Reviewed 7 Feb. 2021
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4.8
Pros:Vehicle was comfortableCons:Customer service, charged extra, wrong information on the rental and charged extra to change it.Reviewed 19 Dec. 2019
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2.0
Cons:Agent had no power or inclination to correct the situation.Reviewed 29 Nov. 2015
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10.0
Quick and easyPros:Ease of getting in and out the door while in ricReviewed 12 Aug. 2016
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2.0
Cons:Office was not open until noon. Was not made aware of this. Could not wait around 3e+ hrs., so rented from Alamo.Reviewed 7 Jun. 2018
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10.0
Pros:The serviceCons:NaReviewed 23 Dec. 2015
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2.0
Terrible facility not openPros:NothingCons:Counter was closed and I was told that it will open an hour after my pick up time by the neighboring counter. I then rented from another rental agency.Reviewed 19 Dec. 2017
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7.2
Drop off sucks.Cons:Drop off was not intuitive and took 15 minutes of standing in line, just to givd keys back.Reviewed 5 Mar. 2017
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2.0
Special offers are misleadingPros:Offer value was excellent for a vehicle that can carry 5 people and 5 bags.Cons:The long wait at the Dollar rental desk, then being told that their system would automatically choose a vehicle for the reservation. Their system chose a compact vehicle that no where meets the criteria of carrying 5 people and 5 bags - even Dollar's rental description for a compact doesn't claim to do this. I had to pay extra to get the large vehicle I had expected.Reviewed 21 Feb. 2017
review from![kayak]()
6.0
Oldish car, not want I ordered, and slow servicePros:The car was clean, supervisor who covered the counter was friendlyCons:Long line at the counter. Waited again for the car. Car was an "upgrade" SUV because they didn't have small sedan I wanted, but wanted a small car for parking and mileage. Car was relatively high mileage, needed a tune up.Reviewed 22 Oct. 2017
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10.0
Cons:There was no one there to speak with. Just dropped the keys in. If I would have had a problem, then what??Reviewed 10 Oct. 2017
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5.2
Bad signage at Richmond airportPros:Onsite dropoffCons:No one readily available. Hertz combined with Dollar, so the dropoff point is incorrectly shown overhead.Reviewed 11 Nov. 2017
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Other car rental agencies at Richmond Byrd Airport scored
Dollar car rentals near Richmond Byrd Airport
1 Richard E Byrd Terminal Dr, Dollar car hires
Address
1 Richard E Byrd Terminal DrHours
| Monday | 08:00 - 23:00 |
| Tuesday | 08:00 - 23:00 |
| Wednesday | 08:00 - 23:00 |
| Thursday | 08:00 - 23:00 |
| Friday | 08:00 - 23:00 |
| Saturday | 08:00 - 23:00 |
| Sunday | 08:00 - 23:00 |
Phone
+1 804 222 8751Top tips for renting a car from Dollar at Richmond Byrd Airport
- Compact hire cars from Dollar at Richmond Byrd Airport are around 46% cheaper than other car types, on average
FAQs about renting a car from Dollar at Richmond Byrd Airport
Standard (Ford Mustang Convertible or similar) is the most frequently booked hire car type from Dollar at Richmond Byrd Airport.
1 Richard E Byrd Terminal Dr is the closest Dollar hire car location to Richmond Byrd Airport. The telephone number for this location is +1 804 222 8751.
Yes