Book Dollar car rentals at Richmond Byrd Intl Airport

Reviews

Recent reviews

Traveller rating

Excellent

18

Good

9

Okay

11

Mediocre

11

Poor

0

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car was cleangreat price

get the carcustomer service

car i reservedgreat experience

rented the cargreat value

friendly staffpick up and drop

10.0

Pros:No problems. Had to drop the car very early in the morning and someone was there.Reviewed 26 Jun. 2021

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10.0

Pros:Great deal, they were fast & friendlyCons:Nothing!Reviewed 26 Jun. 2021

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2.0

Pros:Dollar had no one at their counter. After a scavenger hunt from location to location we ended up at hertz where system was down for 45 minutes as we waitedCons:Service terrible and price was outrageous. We will let everyone we can know what a bad experience we hadReviewed 11 May 2021

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2.0

Pros:nothing....Cons:pickup, one person working on a Saturday.....waited forever. Didn't get the right size SUVReviewed 20 Apr. 2021

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10.0

Pros:Drop off was very easy. The Explorer was super comfortable and easy to drive.Cons:Inside of car was not cleaned very well at all. Fold down seats were full of dog hair. Between the seats was a nasty baby pacifier. So discusting !!!Reviewed 1 Apr. 2021

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6.0

Pros:The staff made it easy. The car was perfect size.Cons:It smelled of cigarettes really bad. And then I also smelled like them. I would have swapped but it was the only suv they had 😫Reviewed 24 Feb. 2021

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2.0

Cons:There was only one person to service dollar, hertz and thrifty. I waited more than an hour outside in the cold to pick up the car. They would not call a supervisor because they said they couldn’t do anything anyway.Reviewed 7 Feb. 2021

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10.0

Pros:Pickup and dropoff were very easy.Cons:The car could have been cleaned a bit better--there was an old receipt trapped between the front seats, for example.Reviewed 29 Nov. 2020

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4.0

Pros:the drop off was great...Cons:...the pick up was terrible....I get with covid there are staffing issues but the wait was way too long...went from dollar terminal counter, to dollar parking deck counter to Hertz counter.....reserved a full size suv(Nissan pathfinder or similar)...and the ONLY thing the guy would give me is a dodge mini van....when I asked for something else, that was the only option........there were 6-7 people that had been waiting a long time behind me so I quit talking about it and took the van......but extremely disappointed Hertz/dollar/thrifty couldn't come up with an alternativeReviewed 23 Oct. 2020

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5.6

Pros:Even though it wasn't the car I saw online it was ok.Cons:the customer service was horrible. I has to walk and encounter so many rude people before I was able to pick up the car. They made me go to so many wrong places. No one answered the phone it was just terribleReviewed 7 Sep. 2020

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6.0

Pros:The car was niceCons:They should be more accurate with the price.Reviewed 12 May 2020

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9.2

Cons:Signage at the airport is a little confusing, but this is not the car company's faultReviewed 11 May 2020

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• What is the most popular hire car from Dollar at Richmond Byrd Intl Airport?

  Economy (Toyota RAV4 or similar) is the most frequently booked hire car type from Dollar at Richmond Byrd Intl Airport.

• Where can I find Dollar hire cars at Richmond Byrd Intl Airport?

  1 Richard E Byrd Terminal Dr is the closest Dollar hire car location to Richmond Byrd Intl Airport. The telephone number for this location is +1 804 222 8751.

• Does Dollar offer shuttle or airport pick-up services from Richmond Byrd Intl Airport (RIC)?

  Yes