Book Dollar car rentals at Richmond Byrd Intl Airport

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Traveller rating

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7

Good

2

Okay

5

Mediocre

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car was cleangreat price

get the carcustomer service

car i reservedgreat experience

rented the cargreat value

friendly staffpick up and drop

6.0

Oldish car, not want I ordered, and slow servicePros:The car was clean, supervisor who covered the counter was friendlyCons:Long line at the counter. Waited again for the car. Car was an "upgrade" SUV because they didn't have small sedan I wanted, but wanted a small car for parking and mileage. Car was relatively high mileage, needed a tune up.Reviewed 22 Oct. 2017

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2.0

Cons:There was only one person to service dollar, hertz and thrifty. I waited more than an hour outside in the cold to pick up the car. They would not call a supervisor because they said they couldn’t do anything anyway.Reviewed 7 Feb. 2021

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4.0

Pros:the drop off was great...Cons:...the pick up was terrible....I get with covid there are staffing issues but the wait was way too long...went from dollar terminal counter, to dollar parking deck counter to Hertz counter.....reserved a full size suv(Nissan pathfinder or similar)...and the ONLY thing the guy would give me is a dodge mini van....when I asked for something else, that was the only option........there were 6-7 people that had been waiting a long time behind me so I quit talking about it and took the van......but extremely disappointed Hertz/dollar/thrifty couldn't come up with an alternativeReviewed 23 Oct. 2020

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6.0

Pros:The staff made it easy. The car was perfect size.Cons:It smelled of cigarettes really bad. And then I also smelled like them. I would have swapped but it was the only suv they had 😫Reviewed 24 Feb. 2021

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10.0

Pros:Pickup and dropoff were very easy.Cons:The car could have been cleaned a bit better--there was an old receipt trapped between the front seats, for example.Reviewed 29 Nov. 2020

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5.6

Cons:My flight was delayed past when the Richmond rental desk was scheduled to close at 10pm. I called customer service and spoke with someone who did not work at the branch I was trying to call because that is how it works. He informed me that he had entered my flight information into the reservation, and that the staff would wait for me to land. I arrived at the counter at 1004 pm, and they were closed. There was no phone number to call, or sign that said to go talk to the Hertz desk. It was just a sign that said their normal hours. I walked to the Avis desk and paid $5 less for the same thing.Reviewed 28 Dec. 2019

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5.6

Pros:Even though it wasn't the car I saw online it was ok.Cons:the customer service was horrible. I has to walk and encounter so many rude people before I was able to pick up the car. They made me go to so many wrong places. No one answered the phone it was just terribleReviewed 7 Sep. 2020

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9.2

Cons:Signage at the airport is a little confusing, but this is not the car company's faultReviewed 11 May 2020

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6.0

Pros:The car was niceCons:They should be more accurate with the price.Reviewed 12 May 2020

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10.0

Pros:Drop off was very easy. The Explorer was super comfortable and easy to drive.Cons:Inside of car was not cleaned very well at all. Fold down seats were full of dog hair. Between the seats was a nasty baby pacifier. So discusting !!!Reviewed 1 Apr. 2021

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2.0

Pros:nothing....Cons:pickup, one person working on a Saturday.....waited forever. Didn't get the right size SUVReviewed 20 Apr. 2021

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2.0

Pros:Dollar had no one at their counter. After a scavenger hunt from location to location we ended up at hertz where system was down for 45 minutes as we waitedCons:Service terrible and price was outrageous. We will let everyone we can know what a bad experience we hadReviewed 11 May 2021

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• 7.4 /10Enterprise Hire Cars at RIC
• 6.6 /10Avis Hire Cars at RIC
• 7.7 /10National Hire Cars at RIC
• 6.8 /10Payless Hire Cars at RIC
• 6.4 /10Budget Hire Cars at RIC
• 7.3 /10Hertz Hire Cars at RIC
• 7.0 /10Thrifty Hire Cars at RIC
• 7.1 /10Alamo Hire Cars at RIC

• What is the most popular hire car from Dollar at Richmond Byrd Intl Airport?

  Economy (Toyota RAV4 or similar) is the most frequently booked hire car type from Dollar at Richmond Byrd Intl Airport.

• Where can I find Dollar hire cars at Richmond Byrd Intl Airport?

  1 Richard E Byrd Terminal Dr is the closest Dollar hire car location to Richmond Byrd Intl Airport. The telephone number for this location is +1 804 222 8751.

• Does Dollar offer shuttle or airport pick-up services from Richmond Byrd Intl Airport (RIC)?

  Yes