Book Avis car rentals at Richmond Byrd Intl Airport

Reviews

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7

Good

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Mediocre

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car was cleancar smelled

friendly staffgreat experience

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7.6

Cons:The pick up process. It took a while to get the rental. Then the rental I reserved was not even the rental I got.Reviewed 20 Jul. 2020

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10.0

Pros:Dropping off was super easy.Cons:If the rep at the counter can go more into detail about policies, everything was explained very fast.Reviewed 1 Jun. 2021

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2.0

Pros:Staff at drop off was OK. Pick-up was a nightmare, a delay of 2 hours between getting in line to the car. Awful!!Cons:Faster pick up and more car optionsReviewed 2 Jun. 2021

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2.0

Cons:Pick-up was terrible: only two staff for 30-some renters in line and nobody at the inside desk, we had to wait over an hour in the hot garage to get our car.Reviewed 21 Jun. 2021

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2.0

Cons:We arrived at Avis counter which was among many companies. Only Avis had a long line, twenty customers deep. We cancelled the reservation (very easy to do thanks to the Kayak app) and took Ubers everywhereReviewed 28 Jun. 2021

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8.4

Great online experience, airport customer service could use some workPros:The online rental experience was excellent. The prices were very good and options as well. The large car we eventually rented was excellent!Cons:The customer service at the Richmond airport was less than optimal. Took a while to get the correct rate guaranteed online. The car also smelled like smoke, so we had to change cars. This added 30 minutes to our rental transaction, and we were not credited this time.Reviewed 28 Aug. 2018

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8.0

Pros:Just doing their jobCons:Car was from Canada, Speedometer in KPH. Hard to look thru to see MPH. took some getting used to. Not really a big deal. However older folks would not have been able to use that car.Reviewed 26 Mar. 2019

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3.6

Smoke SmellPros:Easy to pick up, easy to drop off. Car drive fine and we did get bumped up to a bigger car.Cons:It smelled horrible. Couldn't get a new one because we came in so late (late flight). Smoke smell caused headaches.Reviewed 11 Aug. 2016

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10.0

Pros:Quick and easy return. Cordial attendant.Reviewed 26 Jun. 2017

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2.0

Incorrect Vehicle, had to cancel and make a new rezCons:I first reserved a Chevy Suburban and paid to have insurance added. The vehicle wasn't ready. I was offered a sub-par replacement that failed to meet our needs. The new rez lost my original insurance so I was forced to pay more.Reviewed 25 Oct. 2017

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6.8

Pros:Very friendly and helpful, nice person.Reviewed 31 Mar. 2017

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5.6

Cons:I was charged 135 for gas. These are things that should be explained when getting a rental. NOTHING was explained.Reviewed 2 Aug. 2017

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• What is the most popular hire car from Avis at Richmond Byrd Intl Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked hire car type from Avis at Richmond Byrd Intl Airport.

• Where can I find Avis hire cars at Richmond Byrd Intl Airport?

  1 Richard E Byrd Terminal Dr is the closest Avis hire car location to Richmond Byrd Intl Airport. The telephone number for this location is +1 804 222 7416.

• Does Avis offer shuttle or airport pick-up services from Richmond Byrd Intl Airport (RIC)?

  Yes