Book Hertz car hires at Richmond Byrd Intl Airport

Reviews

Recent reviews

Traveller rating

Wonderful

3

Very Good

1

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

5

6.0

The usb port was not functioning so I couldn’t connect my phone to the screen to see navigation. I had to balance the phone on the dash or hold it the entire time which made for a very stressful driving experience. Also unclear instructions in the parking garage led me to choose an electric vehicle initially which I then had to return. Disappointed.Reviewed 27 Apr 2024

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2.0

There’s was no Hertz at drop off. So, I had to go somewhere else and was still charged extra! Do not recommendReviewed 14 Apr 2024

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8.0

All fine except no window washer fluid available, and we were driving on rainy day and could not clean off splashed muddy waterReviewed 13 Dec 2021

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10.0

Easy pick-up and able to select the car I wanted. Not many full size cars to choose from and no window wash in the carReviewed 6 Dec 2021

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2.0

Pros:I didn’t get a car you guys need to take prepaid cards not everyone has a traditional bankCons:Using prepaid cardsReviewed 10 May 2021

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6.0

Pros:The ease and comfort.Cons:The price after I upgraded the vehicle for only $200 more took my rental original rental price of $550 to it ending up being $1125. I even asked the clerk at Richmond Hertz why was my rate so high and he said that it's not my final price and it should be adjusted when I get to my final destination. When I did get to my final destination, they didn't explain anything at all and just charged me the full price. I'm highly disappointed in what has occurred with Hertz and will NEVER ever rent from them ever again, or even recommend them.Reviewed 9 May 2021

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4.0

Pros:The Chrysler minivan I received after my Kia's A/C stopped working was a Limited version and very nice.Cons:Horrendous wait at Hertz to pickup. Waited 30 minutes in line, got to the counter and was told it would be another 20 minutes because my vehicle was not ready even though my pickup appointment was a hour ago. It ended up being another 30 minutes waiting outside in the cold for this vehicle. I finally got the Kia that had over 50k miles on it. A piece of the car undercarriage came off at the gas station during a fill up and then the AC stopped working. I had to stop in Kentucky and switch out to another car. Shame on Hertz for making me wait for an hour for this junk heap. I will never use Hertz again.Reviewed 9 Apr 2021

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2.0

Pros:NothingCons:No care was reserved for me and location closed even though all flights were delayed. I never got the car.Reviewed 22 Mar 2021

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10.0

Pros:The friendliness of the staffReviewed 28 Nov 2020

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10.0

Pros:Quick and professional service.Cons:Since this was my first time to rent at Richmond airport I had difficulty finding the return route. It could be more help if exit and return route could be given with the key to the car. Thank you.Reviewed 14 May 2017

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10.0

Pros:clean car in excellent conditionReviewed 11 May 2017

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2.0

Pros:NothingCons:Would not let me pick up vehicle.Reviewed 24 Apr 2017

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More

• What is the most popular hire car from Hertz at Richmond Byrd Intl Airport?

  Intermediate (Class Intermediate SUV or similar) is the most frequently booked hire car type from Hertz at Richmond Byrd Intl Airport.

• Where can I find Hertz hire cars at Richmond Byrd Intl Airport?

  1 Richard E Byrd Terminal Dr is the closest Hertz hire car location to Richmond Byrd Intl Airport. The telephone number for this location is +1 804 222 7228.

• Does Hertz offer shuttle or airport pick-up services from Richmond Byrd Intl Airport (RIC)?

  Yes