Book Budget car hires at Savannah/Hilton Head Airport

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11

Very Good

9

Good

2

Okay

8

Fair

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4.0

Budget did not have car keys available when we checked in and we had to go with a minivan vs Chevy Suburban which we ordered months in advance. The Suburban was on the property, but keys were not at the front desk. We will use Hertz and or Enterprise in the future to be able to go to the car and miss the long wait and poor communication at the rental car desk (it was Avis managing Budget customers). We should be given a discount for minivan vs large SUV, but I do not have the time to deal with the poor customer service again.Reviewed 2 Dec 2024

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2.0

I love giving places the benefit of the doubt. I had a two hour wait for my car bc y out guys messed up scheduling for your staff. The staff was great- this is a company problem. Lovely people at the desk- poor management by budget. If picking up a car takes longer than the flight then there’s a serious problem with your company. This is not the first time I’ve had this experience with you. However, I was willing to leave this alone and deal with the situation. Then I turned in my car and got a bill for 70 more for a 45 minute over charge. You guys were two hours late giving us cars and have the audacity to try to charge 70 for 45 minutes? Which I turned the car in within the time alotted and there was no one who suggested it wasn’t there on time. I’m not sure when they got it checked in after I left it. But it is there. Also it’s cleaner than when I got it. The main reason I’m not going to write you an official negative review is that you had an amazing customer service rep who fixed the problem on the phone. You are so lucky to have some great staff that keeps covering for your companies mistakes. The people deserve a raise for dealing with the lack of structure, billing issues, work force issues, and overall unconcern the company has for the time it wastes of its customers. Your staff is saving you.Reviewed 29 Oct 2024

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10.0

Our counter representative (Marshella?) Was very friendly and helpful. She had good insights between the 2 vehicle options we had.Reviewed 21 Oct 2024

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4.0

Car was fine from a comfort and reliability standpoint. It was not clean, there was trash in the vehicle and it smelled awful.Reviewed 11 Aug 2024

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2.0

Like was huge. 1 person helping 20 people. Counter was dirty.Reviewed 19 July 2024

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4.0

Car I reserved was not available and was offered an SUV for $15 a day more.Reviewed 1 May 2024

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2.0

I reserved a car. I arrived and we were sent to a different counter where 60+ people were lined up. Bottom line, there were NO CARS AVAILABLE. Don’t take a reservation if you don’t have cars for people.Reviewed 21 Apr 2024

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4.0

Two hour wait to pick up the car at the budget in SavannahReviewed 14 Apr 2024

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2.0

Terrible...scheduled a noon pick up and they were closed. Could not get a hold of anyone on the phone and could not cancel the reservation because the time of pick up had passed.Reviewed 9 Apr 2024

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2.0

the line to pick up was an hour long and the car wasn't very cleanReviewed 12 Mar 2024

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4.0

Check in process very slow. Waited in line (at shared Avis counter) for a full minutes to check-in. Then waited another 15 minutes for car to be ready. That was with 3-4 agents working the desk and having done a pre-check in online ahead of time. Wish the check-in process could be more streamlined. Agents were all friendly. Just a long process with a long line of customers.Reviewed 27 Feb 2024

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6.0

I had reservations for a Camry and instead got a Dodge Charger. As I was told that was the only car that was available. I was not happy.Reviewed 6 Feb 2024

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• What should I know about the cancellation policy for Budget Car Rentals at Savannah/Hilton Head Airport?

  When renting a car from Budget at Savannah Hilton Head International Airport, customers should be aware of the company's cancellation policy. If a reservation is canceled, Budget typically issues a refund to the original payment card within approximately seven days. However, when you cancel a prepaid reservation before the rental term ends, you may incur an additional fee. Additionally, if the vehicle is returned before the scheduled return date, there may be no refund for the unused rental period. To avoid any confusion or unexpected fees, it is crucial to carefully review Budget's specific terms, conditions, and potential charges related to cancellations.

• Can I do a rental that is one-way with Budget Rental Car at Savannah Hilton Head International Airport?

  Budget Rental Car at Savannah Hilton Head International Airport allows for one-way rentals, allowing customers to pick up a vehicle at the airport and return it to a different location. This option is advantageous for travelers with varying start and end points in mind. However, it's essential to review the terms and conditions carefully, and familiarize yourself with any associated fees related to one-way rentals when making a reservation with Budget at Savannah Hilton Head International Airport.

• What good upgrades or extras can I add to my rental with a budget?

  Budget Car Rental provides a great selection of extras and upgrades, allowing customers to enhance their rental experience. Options include GPS navigation systems for convenient navigation, ensuring a seamless journey. Traveling with children? Budget provides child seats meant for different age groups, prioritizing safety and comfort. Additionally, a variety of fueling options are available, such as paying beforehand for a full tank and returning the car empty. You could also choose to refill the tank before returning the vehicle. These customizable choices enable renters to tailor their Budget car rental to meet specific needs and preferences.

• What is the most popular hire car from Budget at Savannah/Hilton Head Airport?

  Compact (Kia Rio or similar) is the most frequently booked hire car type from Budget at Savannah/Hilton Head Airport.

• Where can I find Budget hire cars at Savannah/Hilton Head Airport?

  442 Airways Avenue is the closest Budget hire car location to Savannah/Hilton Head Airport. The telephone number for this location is +1 912 964 4600.

• Does Budget offer shuttle or airport pick-up services from Savannah/Hilton Head Airport (SAV)?

  Yes