Book Payless car rentals at Savannah/Hilton Head Airport

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17

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9

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5

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2.0

Cons:They did not have one single car available but still booked my $450 reservation turning me away from the rental counter after three tries. No upgrades, just said they had no cars and there weren’t going to be any no matter how long I waited.Reviewed 29 Jun. 2020

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2.0

Pros:NothingCons:Reserved the car days ahead of time. When i showed up the man at the desk said bluntly "We dont have any economy cars in our fleet." I responded that i had made a reservation. "He repeated bluntly "we dont have any economy cars in our fleet, we overbooked." So I asked if he could give me a different car at the same rate and he responded very rudely "I'm not giving you anything." Guy was just plain rude and has no business working in the service industry in any form. So i went to the next rental booth over and was greeted with a smile and helped on my way. Good job overbooking. What exactly is a reservation for anyway Payless? Negative starsReviewed 28 Apr. 2016

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7.6

Cons:Payless does not have any employees working at the Savannah airport location. You have to go to Budget/Avis. Then they walk you all the way back to the Payless counter where they have to manually fill out paperwork because computers do not come up properly and the printer is broken. The employee that helped me was fantastic. Had she not been this extra time spent and nonsense would have been a terrible experience. There is no one to check cars back in for Avis/Budget or Payless. For Avis and Budget you can fill out mileage and put it in the box but for Payless you have to go back to Avis and budget wait in line and give them the key and paperwork. They should just add a Payless box. Had that line been longer I could have easily waited 20-30 min just to hand that to someone. The process is not well thought out.Reviewed 14 Jul. 2020

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4.0

Pros:The Payless counter in Savannah is closed. A sign directed me to the Budget Rental Car counter which had a long line and only 2 agents. There were people standing around for hours waiting for a car to become available. We got lucky and didn't have to wait once we finally checked in, but the car we got was not cleaned. At that point, we had been in line for an hour, so we went ahead and took the dirty car. It smelled like sour milk, but at least it was the size we reserved and otherwise was issue-free.Cons:More rental cars are definitely needed in Savannah!!Reviewed 19 Mar. 2021

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2.0

They claimed to not have my reservationPros:I still got a carCons:I arrived at the counter during my reservation time and was told I didn't have a reservation. The attendant told me this was because I had used a third party vendor instead of the corporate website. The staff than told me it would be more than double the cost of my reservation for the same and rental length. I left the counter and called the number from my reservation. Provided my name and confirmation number. Everything was according to my reservation. The attendant assured me there was nothing to be done. I paid the day of price and am waiting for a response from Payless corporate.Reviewed 7 Jan. 2019

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7.2

The Ford FocusPros:The car itself was a great little car. I would even consider shopping for one when my current lease is up.Cons:I had to wait about an hour for them to get me a car that I had reserved. I understand the weekend was crowded with golf tournaments in Hilton Head, but if you reserve a car, it should be there for you. I did not like the fact that the previous renters had smoked in the car and my wife got a headache as a result. And being charged for a full tank of gas when the tank had 1/3 of a tank left was not agreeable. Next time, I will fill the tank and be done with the extra fees the industry tacks on to a bill in an effort to make FREE money.Reviewed 18 Apr. 2016

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2.0

Maintenance issuesPros:Staff was friendlyCons:The car had some issues. Alignment was off causing the car to sway left. The tire pressure light Turned on while driving, I check the air pressure in all four tires they were fine. Thetevwas something seriously wrong with the vehicle. I return the car I did not want another one or do business with them and they still charge me for the carReviewed 1 Mar. 2018

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6.4

Ended up costing an extra $70Pros:Car was cleanCons:They tried to up-sell us on a dozen extra services and neglected to mention the cost of those services. To make us buy their gasoline service, they lied about the price of gas outside the airport. The bill ended up costing $70 more than I was quoted, and they were unable to explain some of the fees that appeared on the bill.Reviewed 29 Mar. 2017

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6.8

Car was fine; service was difficultPros:Price was perfect. Car was clean and well maintained.Cons:When I went to rent, they expected me to have proof of address other than my license. Who carries around a utility bill with them? Particularly when they are flying. I was able to finally show them something online that was "acceptable," but they made me feel like they were doing me a favor by letting me use it. Nothing in the reservation process or on the Payless website says anything about needing to have more than one source of address verification.Reviewed 30 Oct. 2015

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10.0

Only $60.19 for a 3 day car rental!! 5 STARSPros:The gentleman at customer service was extremely pleasant and car pick up was quick and simple. The car was clean and got really good gas mileage. Car return was simple and quick. I will most likely use them again!Reviewed 28 Feb. 2017

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2.0

No cars, rude serviceCons:Despite having reserved a car, none were available when we showed up. The service was extremely rude -- they said the reservation was not "guaranteed", tried to charge us for an upgrade (given that our class wasn't available), and then said that in fact NO cars were available, and we were out of luck. They made no effort to help us find a substitute rental. Solid 0 out of 10.Reviewed 4 Apr. 2017

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8.8

Pros:EVERYTHING WAS GREAT EXCEPT the TIME I HAD TO WAIT BEFORE I COULD PICKUP THE RENTAL CAR.Cons:The plane arrived 45 minutes early. i was told I had to wait until the time i put on the rental reservation---there was no one else picking up a car and I had to wait 45 minutes to pick mine up.Reviewed 22 Nov. 2016

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More

• 7.9 /10Enterprise Hire Cars at SAV
• 5.9 /10Avis Hire Cars at SAV
• 8.4 /10National Hire Cars at SAV
• 6.2 /10Budget Hire Cars at SAV
• 6.0 /10Dollar Hire Cars at SAV
• 6.0 /10Hertz Hire Cars at SAV
• 5.2 /10Thrifty Hire Cars at SAV
• 8.0 /10Alamo Hire Cars at SAV

• What is the most popular hire car from Payless at Savannah/Hilton Head Airport?

  Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Payless at Savannah/Hilton Head Airport.

• Where can I find Payless hire cars at Savannah/Hilton Head Airport?

  438 Airways Avenue is the closest Payless hire car location to Savannah/Hilton Head Airport. The telephone number for this location is +1 912 966 6951.

• Does Payless offer shuttle or airport pick-up services from Savannah/Hilton Head Airport (SAV)?

  Yes