Book Dollar hire cars in Frankfurt am Main

Frankfurt am Main, Germany
5 Aug — 12 Aug
Frankfurt am Main, Germany
Thu 5/8
Noon
Thu 12/8
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Frankfurt am Main

Overall rating4.4 OkayBased on 44 reviews
Cleanliness
4.4
Comfort
4.4
Overall
4.4
Pick-up/Drop-off
4.4
Value for money
4.4

Recent reviews

Traveller rating
5
7
11
21
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Find reviews that mention:
8.0
Pros:Looking for the bestReviewed 8 Aug. 2016
review fromkayak
2.0
Pros:No one was in the office on sundayReviewed 28 Jun. 2017
review fromkayak
2.0
Unexpected chargesPros:The car was ready when we arrived.Cons:We were forced to purchase additional insurance due to some fine print that was ambiguous at best. Kayak.com said this additional insurance was "optional" in multiple places in their terms and conditions. However, after landing from a long flight with three tired children, in need of a rental car, we were told we could not get the car at the price we had booked through Kayak. The additional insurance effectively doubled the cost of the rental car. With no choice I decided to rent the car, make a copy of the so called "policy" that requires the additional insurance, and dispute the barges later when I had internet and phone access. After much hunting around, I spoke to a Dollar customer service agent in the US who told me the extra insurance was indeed optional, but that my only recourse was to dispute it with the rental desk at Frankfurt International. How is this possible? Is Dollar/Hertz a company or not? After multiple phone calls and a lot of research I finally reached the rental desk. The agent told me that it was my choice to get the most expensive version of the additional insurance...much more than what was even required by the so called policy. That is complete BS...I spent a long time at the desk arguing over this unnecessary insurance when I picked up the car...why would I opt for even more of a cost for something I don't need in he first place? My personal auto insurance covers international rentals. Eventually he agreed to reduce the additional fees to the minimum required by Dollar (or at least their interpretation of the policy). With no further energy, recourse, or ability to speak German I reluctantly accepted. This added about 50% to the price I booked through Kayak. BEWARE RENTING FROM DOLLAR IF YOU ARE INTERNATIONAL! Best to avoid 3rd party services as well.Reviewed 12 Jul. 2016
review fromkayak
6.0
Cons:The requirement of insurance took me by surprise. It caused the price of the rental to double.Reviewed 7 Jun. 2017
review fromkayak
4.4
Cons:They should have been more upfront with making you buy car insurance from them not put it in the small print. I never rent a car from dollar/hertzReviewed 7 Sep. 2017
review fromkayak
7.2
Paid more than was quoted... Watch-outPros:Car was overall nice. Pickup and drop-off pretty easy at the airport.Cons:Price I was quoted on from Dollar on Kayak was not what I ended up paying. When we picked up the car I was told that it was mandatory to get their insurance even though my insurance covered rentals in Europe. This turned out to be at least $300.00 more than my quoted price. I usually rent from Sixt, but thought I was getting a deal... Oh well live and learn. Oh and if you fill it up with gas it better be across the street from the airport. We filled up 24.0 kilometers from the airport and they said it wasn't full! So they charged me an extra $40... Dollar/Hertz lost my business even here in the States...Reviewed 24 Oct. 2015
review fromkayak
2.0
Cons:We couldn’t pick our car up st time I had requested. The staff at this airport location is HORRIBLE! Attitude manners everything horrible. We didn’t rent the car and went to another carrierReviewed 3 Apr. 2019
review fromkayak
4.4
Worst car rental experience in the worldPros:Nothing at allCons:When i arrived to the car rental location, that particular branch was closed so i had to go back to the main train station and since it was a holiday they didnt have any car available i had to wait another hour to get one, then they couldnt manage to give me the booked rate and only got a car more expensive not to mention i booked a car with unlimited miles and this new rental had restricted mileage. They completely ruined my one day cause by the time we got the car it was already noon instead of the booked 0800 am pick up time so we can barely managed to complete our trip. They also charged my credit card 2 times and the agent couldnt explain why this happend. WORST EXPERIENCE EVER.Reviewed 6 Jan. 2016
review fromkayak
2.0
Too Many Hidden CostsCons:Once we got to the location there were an abundance of extra costs not priced into the rental upfront. This doubled the cost of our rental price. RECOMMENDATION: don't book rental cars through KAYAK!!!Reviewed 19 Aug. 2018
review fromkayak
4.4
Terrible experiencePros:Dropping the car offCons:They forced us into over priced insurance we did not need or they would not give us the car. They made us wait 3 hours even though the car was parked right next to the entry door the whole time. They were rude and unfriendly. I will never rent from them againReviewed 26 Sep. 2017
review fromkayak
9.2
Beware of what type of insurance you get when renting through KAYAK!Pros:Pick-up in Frankfurt was good although the location was a little remote. The car was great and we got a good value for the rental price. But, please see my notes on the return and the insurance issue!.Cons:The drop-off experience in Berlin was very unprofessional and tedious. The employee was matter-of-fact and unhelpful with the issue of wear-and-tear scratches on the car. Basically, the attitude was "It's your fault. You didn't take our insurance. We're going to charge you. Now, go away!" They charged my card an extra 749 Euro for three scratches!! Stay away from Hertz and Dollar in Germany!!Reviewed 19 Oct. 2017
review fromkayak
7.6
Overall recommendable, despite unnecessary, easy to correct issuesPros:* Location just steps from S-Bahn station * Easy drop-off - even after hours * Rental less expensive than with airport pickup * FRA airport is a mess to navigate by car - much easier using S-BahnCons:* no dollar logo on building, nor house-number -> hard to find (Dollar and Thrifty are now Hertz; look or that logo that is easy to see) * Long wait at pickup - office staff appeared overwhelmed and frustrated with their job * Required written confirmation from credit-card's insurance - not mentioned when booking, but confronted with requirement at pickup! * Got larger (i.e. less fuel-efficient) car than booked - with 6$/gallon that matters even moreReviewed 14 Oct. 2017
review fromkayak

Where can I find Dollar hire cars in Frankfurt am Main?

Rhein-main A/p,terminal T1/t2, Dollar car hires

Address

Rhein-main A/p,terminal T1/t2

Hours

Monday06:00 - 21:30
Tuesday06:00 - 21:30
Wednesday06:00 - 21:30
Thursday06:00 - 21:30
Friday06:00 - 21:30
Saturday06:00 - 21:30
Sunday06:00 - 21:30

Phone

+49 69 69593244

Address

Mietwagencenter Im Hbf

Hours

Monday07:00 - 14:00
Tuesday07:00 - 14:00
Wednesday07:00 - 14:00
Thursday07:00 - 14:00
Friday07:00 - 14:00
Saturday07:00 - 14:00

Phone

+49 69 230484

Address

Camberger Strasse 21

Hours

Monday07:00 - 14:00
Tuesday07:00 - 14:00
Wednesday07:00 - 14:00
Thursday07:00 - 14:00
Friday07:00 - 14:00
Saturday08:00 - 13:00
Sunday10:00 - 12:00

Phone

+49 69 24252627

Address

Carl-benz Strasse 5

Hours

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00

Phone

+49 69 449090

Good to know

Most popular location

Rhein-main A/p,terminal T1/t2

Most popular car type

Compact

Top tips for hiring a car from Dollar in Frankfurt am Main

  • Economy car hires from Dollar in Frankfurt am Main are around 57% cheaper than other car types, on average

FAQs about hiring a car from Dollar in Frankfurt am Main

  • Compact (Ford Focus or similar) is the most frequently booked car hire type from Dollar in Frankfurt am Main.

  • Dollar has 4 car hire locations in Frankfurt am Main. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

  • Yes