Reviews for Dollar in Frankfurt am Main
- All reviews 100%
9 Aug 2017
Pros: When I attempted to pick up the car I was informed that the credit card I used was insufficient and I'd have to purchase the additional insurance. The charge for the insurance more than doubled the amount quoted.
Cons: Dishonest business practices and attempting to squeeze every penny from me.
7 Aug 2017
Cons: I waited for 3 hours to pick up the car and they didn't tell me it will take this time so I could go and have some rest, they told me it's only 15 minutes. I will never book a car with Dollar or Hertz The price was higher than kayak
1 Aug 2017
Cons: I accidentally rented from Dollar outside the airport. My plane was a little delayed and the office I rented from was closing fifteen minutes AFTER I reached the front of the line of the airport location. They were of no assistance whatsoever. I tried again multiple times the next morning and no one ever answered the phone although the office was open. I would never use Dollar again at this location.
28 Jul 2017
Beware Dollar and Rental.com
Pros: The car was new, low mileage, and comfortable.
Cons: When we arrived the rental car agent acted like they didn't have a record of our rental even though we had the confirmation number with us for her use. Then she said we were late. We'd requested our car for pickup at a 3:00 pm but our outbound flight was delayed by 1.5 hours. In the end, to get a car we were charged double the confirmed rental price. Ridiculous!