Book Enterprise car rentals at Frankfurt Airport

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Good

5

Okay

3

Mediocre

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car was greatpick up and drop

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staff was very helpful

6.4

Not the car we bookedPros:Clean car. Easy pick up. Just not the right car.Cons:We reserved a passenger van and that is what we paid for. Upon arrival we were told we couldn't rent the passenger van but instead a much smaller vehicle. We were not offered any compensation for this switch.Reviewed 16 Oct. 2016

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10.0

Pros:SUV was what I expected and all worked wellReviewed 30 Jan. 2017

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8.0

Pros:Excellent service!Cons:The over all cost is much too much!Reviewed 20 Apr. 2017

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3.6

Pros:nothingCons:Pickup process was extremely long. We were given the wrong vehicle 3 times. It was the worst experience on our first day in Germany. The price of renting was ridiculous. Never renting again.Reviewed 30 Jul. 2016

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10.0

Cons:There were no Enterprise employees at the Munich airport drop off. Another rental company attendant helped.Reviewed 30 Sep. 2019

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8.0

Pros:Staff on both ends extremely friendly and helpful. On drop-off they even drove us to the train station.Cons:Car interior was a bit worn, but overall fine. Pickup process was long and seemed overly complex.Reviewed 22 Nov. 2019

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4.0

Bad ExperiencePros:Car was new.Cons:The attendant showing us the car had no knowledge of the vehicle. Did not walk around the car to show damage/no damage. We requested GPS, was told the car did not have GPS, then got in the car and it had a built in GPS. Tried to return the hand held model given to us and then was told they could not take off the charge for the GPS. It felt like we were getting the run a round and people were rude. Was told the vehicle would be a Ford S-Max and there were none in the lot. Had to get a C-Max. Just overall a bad experience.Reviewed 1 Nov. 2016

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10.0

You can rely on Enterprise when no one else can hePros:Very friendly service when I needed help. It seemed that representatives actually cared what I cannot say for any of the other service providers in Frankfurt, especially Buchbinder & Global Drive who have provided me with the worst service ever.Reviewed 11 Jul. 2016

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6.0

Pros:Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.Cons:Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.Reviewed 10 Jun. 2019

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9.6

Pros:Friendly, easy-going customer service. Good price. My wife was really stoked that we got a Fiat 500.Cons:Only one minor complaint: once you leave the rental counter it can be difficult navigate through the innards of Frankfurt's Terminal 1/2 to find the cars. The rental agent tried to describe it, but we still got lost. I think there could be better signage, or maybe the Enterprise folks could hand out a simple map.Reviewed 2 Dec. 2016

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10.0

Pros:The young lady set our god for us to correct language & got us all set for our first trip into Germany. Very nice!Cons:Nothing could’ve been better! We loved the car, the guy at the counter, all of it. BMW 5 series was a pleasure to drive!Reviewed 9 Jul. 2019

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10.0

Pros:Nice smooth running vehicle.Reviewed 18 Feb. 2019

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• How much does it cost to hire a car from Enterprise at Frankfurt Airport?

  On average a hire car from Enterprise at Frankfurt Airport costs $46 per day.

• What is the most popular hire car from Enterprise at Frankfurt Airport?

  Standard (Volkswagen Passat or similar) is the most frequently booked hire car type from Enterprise at Frankfurt Airport.

• Where can I find Enterprise hire cars at Frankfurt Airport?

  Terminal 1+2 is the closest Enterprise hire car location to Frankfurt Airport. The telephone number for this location is +49 69 69715290.

• Does Enterprise offer shuttle or airport pick-up services from Frankfurt Airport (FRA)?

  Yes