Book Enterprise car rentals at Frankfurt am Main Airport

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6.4

Not the car we bookedPros:Clean car. Easy pick up. Just not the right car.Cons:We reserved a passenger van and that is what we paid for. Upon arrival we were told we couldn't rent the passenger van but instead a much smaller vehicle. We were not offered any compensation for this switch.Reviewed 16 Oct. 2016

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6.0

Pros:Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.Cons:Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.Reviewed 10 Jun. 2019

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9.6

Pros:Friendly, easy-going customer service. Good price. My wife was really stoked that we got a Fiat 500.Cons:Only one minor complaint: once you leave the rental counter it can be difficult navigate through the innards of Frankfurt's Terminal 1/2 to find the cars. The rental agent tried to describe it, but we still got lost. I think there could be better signage, or maybe the Enterprise folks could hand out a simple map.Reviewed 2 Dec. 2016

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8.8

Meets ExpectationsPros:I don't often rent cars in Germany so I was not certain how it might differ from the US - but I am happy to report that the process for picking up and dropping off a car is comfortably similar and there were no complications due to language or cultural differences. Car was exactly what I needed. Service was swift, cordial and professional.Cons:A significant damage deposit was required on my credit card despite having purchased a rental policy when I booked the car online. Instead of directly covering any damage or accidents, apparently the policy is offered by a broker and you will have to pay damages first then claim reimbursement from the policy issued by the broker. This was not clear to me when booking and purchasing the policy. But at least I had coverage at what seemed a reasonable price to me. Refund of deposit was prompt.Reviewed 10 Mar. 2017

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6.8

Pros:Nice car. Convenient location at FRA airport.Cons:The price quoted was completely misleading. There was no possibility to opt out of insurance, despite the fact that I was covered.Reviewed 6 Jul. 2017

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10.0

Pros:The staff at the car return were fantastic.Cons:They need to have a bigger selection of cars.Reviewed 7 Feb. 2020

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10.0

You can rely on Enterprise when no one else can hePros:Very friendly service when I needed help. It seemed that representatives actually cared what I cannot say for any of the other service providers in Frankfurt, especially Buchbinder & Global Drive who have provided me with the worst service ever.Reviewed 11 Jul. 2016

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4.0

Bad ExperiencePros:Car was new.Cons:The attendant showing us the car had no knowledge of the vehicle. Did not walk around the car to show damage/no damage. We requested GPS, was told the car did not have GPS, then got in the car and it had a built in GPS. Tried to return the hand held model given to us and then was told they could not take off the charge for the GPS. It felt like we were getting the run a round and people were rude. Was told the vehicle would be a Ford S-Max and there were none in the lot. Had to get a C-Max. Just overall a bad experience.Reviewed 1 Nov. 2016

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10.0

Cons:There were no Enterprise employees at the Munich airport drop off. Another rental company attendant helped.Reviewed 30 Sep. 2019

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3.6

Pros:nothingCons:Pickup process was extremely long. We were given the wrong vehicle 3 times. It was the worst experience on our first day in Germany. The price of renting was ridiculous. Never renting again.Reviewed 30 Jul. 2016

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8.4

Pros:Sanjin Dokoza the gentleman at the desk with whom I worked with to rent the car was extremely helpful and friendly!Cons:Drop-off was somewhat chaotic.Reviewed 10 Mar. 2019

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10.0

Pros:Great car great mileageCons:Very smooth driving carReviewed 20 Mar. 2017

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• How much does it cost to hire a car from Enterprise at Frankfurt am Main Airport?

  On average a hire car from Enterprise at Frankfurt am Main Airport costs $48 per day.

• What is the most popular hire car from Enterprise at Frankfurt am Main Airport?

  Standard (Volkswagen Passat or similar) is the most frequently booked hire car type from Enterprise at Frankfurt am Main Airport.

• Where can I find Enterprise hire cars at Frankfurt am Main Airport?

  Terminal 1+2 is the closest Enterprise hire car location to Frankfurt am Main Airport. The telephone number for this location is +49 69 69715290.

• Does Enterprise offer shuttle or airport pick-up services from Frankfurt am Main Airport (FRA)?

  Yes