FAQs about hiring a car from Dollar at London Luton Airport
How much does it cost to hire a car from Dollar at London Luton Airport?
On average a hire car from Dollar at London Luton Airport costs $74 per day.
Does Dollar offer shuttle or airport pick-up services from London Luton Airport (LTN)?
No (according to our data)
Reviews
Pros
" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" and accomodating."(in 1049 reviews)
Cons
"I will dollar again."(in 256 reviews)
"The conditions were terrible."(in 2963 reviews)
"My was not available."(in 3110 reviews)
Overall rating6.0 OkayBased on 11640 reviews
Cleanliness
7.0
Comfort
6.8
Overall
6.0
Pick-up/Drop-off
6.0
Value for money
6.1
Recent reviews
Traveller rating
1864
906
128
703
114
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3344
Find reviews that mention:
10.0
Great suv & our plane was delayed sposed to be there at 11:00 pm plane didn’t get us there till 2:00 in the morning & you stayed open so all of us could get our car Thanks so muchReviewed 13 July 2025
review from
6.0
When I got to the Matteson location, their was no vehicle for me so I asked if I could get a van for the same price I was told no. But they called and found a truck 20 minutes away. I had to drive further and my 9 o'clock appointment ended up taking me to 10:30.Reviewed 13 July 2025
review from
2.0
Customer service agent in RSW airport was not friendly and had no business being in customer service. The car I got was not the size I paid for. I paid for 7 passenger 5 bag car. We could not fit everything we had. I will never rent another vehicle through this company again. 0/10 would never recommendReviewed 13 July 2025
review from
2.0
They did not have the car that I reserved person working said they don’t even own that kind of car so she didn’t know why my reservation was able to go through facility was dank and dirty in an industrial park with no parking no disability accessReviewed 13 July 2025
review from
2.0
They NEVER have any vechicle in the size you reserved & then charge you a whole lot more or you can WAIT until they get a car in the class you reserved. Wait until....God knows when a day or two or three.Reviewed 11 July 2025
review from
2.0
I needed a 7 passenger vehicle and ordered it the day of for pickup. The vehicle I ordered online was unavailable. So much so, the agents at the counter informed me that I was the 2nd person to request a vehicle that wasn't even in the fleet. It was a very uncomfortable and frustrating experience.Reviewed 9 July 2025
review from
2.0
Both of the cars needed service and had to be exchanged. There are also billing issues that need to be resolved.Reviewed 9 July 2025
review from
10.0
My original reservation was at RIC. The female Ms. Black wasn’t welcoming nor friendly. Ms. Black which was her first name first asked for confirmation number, license, and credit card. When I asked her to be sure I was told that’s what I wanted her to ask me! She then started, drivers license, and credit card. I pulled out the card I used to made the reservation with also handed my license. I was then informed that Dollar doesn’t rent vehicles to in state customers using a debit card (attach to bank). I politely took my things my husband wheeled me back to our car. Sad, and confused based on verbiage I read on Dollars website. Decided to take a chance to visit another location. This location was on broad street in Henrico, Va. The store was closing the manager Marie came out to see if she could help us. Since store was literally closing she asked which car would I need? I pointed to the closest car considering I’m sad because our trip is not going as planned. Maria may have seen the sadness in my eyes. She then said don’t worry I’ll have the vehicle ready as soon as they opened. She also took down my reservation number so she could make sure things went smoothly in the morning. We returned bright, and early Saturday morning, to Maria’s word everything was ready! Due to myself using my bank debit card the system required a credit check. Just a suggestion, not everyone likes to use credit cards. I am a firm believer if I don’t have it to spend I don’t buy. Especially with working for a large financial institution for the last twenty one years. This is also the company who works with organizations such as Hertz, Dollar to provide corporate discount services. Possibly if being required to leave a $500.00 deposit when using bank debit card, the option for credit check should be second suggestion or if person may be a liability. Overall Maria helped turn this negative, humiliating experience around! I am truly grateful for the level of service, and professionalism that she provided. Appreciated she was the one to take accountability for the actions even though she didn’t cause this. Her ability to resolve the situation was truly appreciated. Because of Maria showing me that I mattered, she who represents Dollar showed she truly wanted my business. Kudos once again to Maria! I pray she’s considered fior any increases available to show appreciation for all she does as an employee of Dollar. Warm Regards,Reviewed 7 July 2025
review from
2.0
Very disappointed with the car rental I have made reservations twice and they never have the car I reserved there is always a poor excuse as to whyReviewed 7 July 2025
review from
8.0
It was great - once we figured out that Dollar is managed via Hertz at this airport. That info would have been useful in the confirmation email. But I asked a few nice people and we all figured it out. After that - pickup and drop off were simple and we had a great time.Reviewed 7 July 2025
review from
10.0
I got a brand new car, clean and a hybrid car. That was a nice experience.Reviewed 5 July 2025
review from
10.0
Quick and fast service, both in picking up and in return. One thing I did not like is when I asked if I can return the car in the train station they said there is fifty Euro charge. In the past there was no problem to return the car in a different place within the same city.Reviewed 5 July 2025
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