Book Dollar car rentals at Mexico City Benito Juarez Airport

Reviews

Recent reviews

Traveller rating

Excellent

0

Good

0

Okay

3

Mediocre

10

Poor

0

Find reviews that mention:

car i reservedcredit card

car was cleangreat experience

get the cargreat price

rented the carnever rent

2.0

Pros:NothingCons:When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.Reviewed 5 Jan. 2020

review from

3.2

Pros:no line.Cons:return directions to their lot. accurate car rental. quicker car availability. we had to wait for the car.Reviewed 19 Mar. 2019

review from

2.0

Carless un MexicoPros:Dollar Car had no cars available even though I had a reservation. I don’t think they had one to begin with.Reviewed 4 Jan. 2019

review from

3.6

2.5 hours to get a carPros:Car given was not what we reserved. I reserved a suburban and got a Ford Explorer after waiting 2.5 hours for the suburban to show up and had my 80 year old Mother with meCons:They charged me $230 US per day insurance. A major rip off as the insurance was more then the vehicle rental. Would NOT recamend and I’m sure I’ll get no response to my issuesReviewed 4 Apr. 2018

review from

2.0

Bed experience 3 time more money. I went euro rentals end rent therePros:For 3 times less then dollarCons:NoneReviewed 4 Mar. 2018

review from

2.0

Cons:I will never use company againReviewed 26 Nov. 2017

review from

2.0

The worst experience everCons:I arrived at the airport and the dollar representative was super nice to begin with but when I declined their insurance, because I have my own insurance and car rental insurance with one of my credit cards, he said that I was obligated to purchase their insurance regardless. Their insurance was going to be twice more of what the rental car was going to be!!!!! The rental for my stay there was going to be roughly $660 and with their "obligatory" insurance was going to be about $2000!!!! The bad thing besides the outrageous amount of money was that after I had to obviously decline the rental and then had to wait a couple of hours to figure out how I was going to get to my destination which was a 2 hour drive....and this was my first time in Mexico so it was definitely an extreme inconvenience not to have been able to rent my car as agreed on Kayak before my trip. No apologies were even offered nor any other alternative.Reviewed 25 Jul. 2017

review from

4.8

Cancelled a lot different price when try to pick up the carPros:The online way to get a carCons:They try to charge $5000 for drop off in a different city not mentioned onlineReviewed 15 Apr. 2017

review from

2.0

arrived with no car waiting for usPros:nothing.. we got there and were told nope zero cars availableCons:yep you guessed it you gave our car to someone else so when we arrived there were no available cars, even tho we reserved a vihicle well in advance. thanks for thatReviewed 9 Jan. 2017

review from

4.4

Held hostage by Car Rental agencyPros:Holiday travel: After waiting 3 hours for my car I finally got to the Dollar Rental agency and was told I had to buy their additional insurance package that multiplied my rental cost by 3. I told the agent I would only prefer the minimal liability that was included in the original offer because I had my own additional coverage from home. He said that was not an option and I had to buy his package. With precious vacation time running out and limited availability from other rental companies I was in no position to consider any other car. So I paid the ransom and drove away completely frustrated.Reviewed 31 Dec. 2016

review from

2.0

Cons:Rates were not what the really charged. Insurance charges made it much more expensive.Reviewed 17 Dec. 2016

review from

2.0

Very bad when I arrived to Mexico City airport DolPros:Nothing just the worst experience finding a transportation at f my self!!!!Cons:I can believe it that happened!Reviewed 23 Oct. 2016

review from

More

• 3.1 /10Ace Hire Cars at MEX
• 2.9 /10National Hire Cars at MEX
• 3.6 /10Budget Hire Cars at MEX
• 6.2 /10Hertz Hire Cars at MEX
• 3.6 /10Thrifty Hire Cars at MEX
• 2.2 /10Alamo Hire Cars at MEX
• 2.4 /10E-Z Rent-A-Car Hire Cars at MEX
• 3.2 /10Europcar Hire Cars at MEX

• What is the most popular hire car from Dollar at Mexico City Benito Juarez Airport?

  Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Dollar at Mexico City Benito Juarez Airport.

• Where can I find Dollar hire cars at Mexico City Benito Juarez Airport?

  Av Capitan Carlos Leon is the closest Dollar hire car location to Mexico City Benito Juarez Airport. The telephone number for this location is +52 800 365 1111.

• Does Dollar offer shuttle or airport pick-up services from Mexico City Benito Juarez Airport (MEX)?

  Yes