Pros
" was great!"(in 3466 reviews)
" was great!"(in 3467 reviews)
" was as expected"(in 3460 reviews)
Cons
"I will company again"(in 256 reviews)
" windows not very clean."(in 3067 reviews)
"Was downgraded because a lack of s."(in 2963 reviews)
Reviews
Overall ratingBased on 14 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
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2.0
Pros:NothingCons:When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.Reviewed 5 Jan. 2020
review from![kayak]()
4.4
Held hostage by Car Rental agencyPros:Holiday travel: After waiting 3 hours for my car I finally got to the Dollar Rental agency and was told I had to buy their additional insurance package that multiplied my rental cost by 3. I told the agent I would only prefer the minimal liability that was included in the original offer because I had my own additional coverage from home. He said that was not an option and I had to buy his package. With precious vacation time running out and limited availability from other rental companies I was in no position to consider any other car. So I paid the ransom and drove away completely frustrated.Reviewed 31 Dec. 2016
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2.0
arrived with no car waiting for usPros:nothing.. we got there and were told nope zero cars availableCons:yep you guessed it you gave our car to someone else so when we arrived there were no available cars, even tho we reserved a vihicle well in advance. thanks for thatReviewed 9 Jan. 2017
review from![kayak]()
2.0
The worst experience everCons:I arrived at the airport and the dollar representative was super nice to begin with but when I declined their insurance, because I have my own insurance and car rental insurance with one of my credit cards, he said that I was obligated to purchase their insurance regardless. Their insurance was going to be twice more of what the rental car was going to be!!!!! The rental for my stay there was going to be roughly $660 and with their "obligatory" insurance was going to be about $2000!!!! The bad thing besides the outrageous amount of money was that after I had to obviously decline the rental and then had to wait a couple of hours to figure out how I was going to get to my destination which was a 2 hour drive....and this was my first time in Mexico so it was definitely an extreme inconvenience not to have been able to rent my car as agreed on Kayak before my trip. No apologies were even offered nor any other alternative.Reviewed 25 Jul. 2017
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2.0
Cons:I will never use company againReviewed 26 Nov. 2017
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2.0
Very bad when I arrived to Mexico City airport DolPros:Nothing just the worst experience finding a transportation at f my self!!!!Cons:I can believe it that happened!Reviewed 23 Oct. 2016
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2.0
Bed experience 3 time more money. I went euro rentals end rent therePros:For 3 times less then dollarCons:NoneReviewed 4 Mar. 2018
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4.8
insurance too expensive!Cons:They require tremendous amount of insurance to rent a car in Mexico City.Reviewed 12 Sep. 2016
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3.6
2.5 hours to get a carPros:Car given was not what we reserved. I reserved a suburban and got a Ford Explorer after waiting 2.5 hours for the suburban to show up and had my 80 year old Mother with meCons:They charged me $230 US per day insurance. A major rip off as the insurance was more then the vehicle rental. Would NOT recamend and I’m sure I’ll get no response to my issuesReviewed 4 Apr. 2018
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4.8
Cancelled a lot different price when try to pick up the carPros:The online way to get a carCons:They try to charge $5000 for drop off in a different city not mentioned onlineReviewed 15 Apr. 2017
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3.2
Pros:no line.Cons:return directions to their lot. accurate car rental. quicker car availability. we had to wait for the car.Reviewed 19 Mar. 2019
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2.0
Carless un MexicoPros:Dollar Car had no cars available even though I had a reservation. I don’t think they had one to begin with.Reviewed 4 Jan. 2019
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Other car rental agencies at Mexico City Benito Juarez Airport scored
Dollar car rentals near Mexico City Benito Juarez Airport
Av Capitan Carlos Leon, Dollar car hires
Address
Av Capitan Carlos LeonHours
| Monday | 00:00 - 23:59 |
|---|---|
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+52 800 365 1111Top tips for renting a car from Dollar at Mexico City Benito Juarez Airport
- Economy hire cars from Dollar at Mexico City Benito Juarez Airport are around 89% cheaper than other car types, on average
FAQs about renting a car from Dollar at Mexico City Benito Juarez Airport
On average a hire car from Dollar at Mexico City Benito Juarez Airport costs $23 per day.
Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Dollar at Mexico City Benito Juarez Airport.
Av Capitan Carlos Leon is the closest Dollar hire car location to Mexico City Benito Juarez Airport. The telephone number for this location is +52 800 365 1111.
Yes