Book Dollar hire cars in Mexico City

Mexico City, DF, Mexico
27 Sep — 4 Oct
Mexico City, DF, Mexico
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Mexico City

Overall rating3.0 MediocreBased on 35 reviews
Cleanliness
3.4
Comfort
3.0
Overall
2.9
Pick-up/Drop-off
2.9
Value for money
2.5

Recent reviews

Traveller rating
0
0
0
3
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Find reviews that mention:
2.0
Pros:NothingCons:When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.Reviewed 5 Jan. 2020
review fromkayak
4.4
Held hostage by Car Rental agencyPros:Holiday travel: After waiting 3 hours for my car I finally got to the Dollar Rental agency and was told I had to buy their additional insurance package that multiplied my rental cost by 3. I told the agent I would only prefer the minimal liability that was included in the original offer because I had my own additional coverage from home. He said that was not an option and I had to buy his package. With precious vacation time running out and limited availability from other rental companies I was in no position to consider any other car. So I paid the ransom and drove away completely frustrated.Reviewed 31 Dec. 2016
review fromkayak
5.2
High taxes at Mexico City AirportPros:We got a rental car to use.Cons:Lot sof taxes. Our quote for the car was just $5 US per day, which was exceedingly cheap. But this said it included taxes and all. When we got there they wanted to add on about $67 per day in full coverage insurance. We didn't think we needed that with other coverage we already had, but we were obligated to buy $22 per day additional in insurance, and then they added on 16% tax from the government, and 17% tax from the airport. So, the total per day was $42 dollars. That is a huge difference and not very attractive. But the car did work and we were able to make the trip we needed to make.Reviewed 8 Jun. 2016
review fromkayak
2.0
Car not available though written confirmationPros:nothing :(Cons:Notwithstanding a written confirmation the Dollar agency didn't have any car available (for me?). I've been there 30 minutes before agreed time. They didn't even try to look for alternatives. The only response to my question for support or alternative proposals was a simple shrug of the shoulders :( And Kayak only referred to Dollar, great experienceReviewed 29 Mar. 2016
review fromkayak
7.2
Pros:The staff were very friendlyCons:The vehicle we booked (a mini van)was not available. They said they "upgraded" free of charge, but due to luggage space the upgrade was not at all comfortable for 7 people.Reviewed 18 Jul. 2017
review fromkayak
2.0
arrived with no car waiting for usPros:nothing.. we got there and were told nope zero cars availableCons:yep you guessed it you gave our car to someone else so when we arrived there were no available cars, even tho we reserved a vihicle well in advance. thanks for thatReviewed 9 Jan. 2017
review fromkayak
2.0
Price increased x50 when arrived to the car rentalPros:Absolutely NOTHINGCons:I arrived to the car rental at 8:30 am and Ms Ana Lopez told me the price I had listed as final price was not real. She forced me to increase the price FIFTY TIMES MORE. Not 50%, not 100%. It was a 5,000 % increase. I want to get reimbursed for this. Worst experience ever.Reviewed 3 Jul. 2017
review fromkayak
2.0
They did not have a car available for me.Cons:Unprofessional and left me strandedReviewed 27 Mar. 2016
review fromkayak
2.0
Bed experience 3 time more money. I went euro rentals end rent therePros:For 3 times less then dollarCons:NoneReviewed 4 Mar. 2018
review fromkayak
2.0
Pros:nothingCons:never got the car, very bad experience stay away from dollar car company.Reviewed 30 Dec. 2015
review fromkayak
4.8
insurance too expensive!Cons:They require tremendous amount of insurance to rent a car in Mexico City.Reviewed 12 Sep. 2016
review fromkayak
2.0
The worst experience everCons:I arrived at the airport and the dollar representative was super nice to begin with but when I declined their insurance, because I have my own insurance and car rental insurance with one of my credit cards, he said that I was obligated to purchase their insurance regardless. Their insurance was going to be twice more of what the rental car was going to be!!!!! The rental for my stay there was going to be roughly $660 and with their "obligatory" insurance was going to be about $2000!!!! The bad thing besides the outrageous amount of money was that after I had to obviously decline the rental and then had to wait a couple of hours to figure out how I was going to get to my destination which was a 2 hour drive....and this was my first time in Mexico so it was definitely an extreme inconvenience not to have been able to rent my car as agreed on Kayak before my trip. No apologies were even offered nor any other alternative.Reviewed 25 Jul. 2017
review fromkayak

Where can I find Dollar hire cars in Mexico City?

Av Capitan Carlos Leon, Dollar car hires

Address

Av Capitan Carlos Leon

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 800 365 1111

Address

Dinamarca #62

Hours

Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 18:30

Phone

+52 555 546 6727

Address

Alvaro Obregon

Hours

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Phone

+52 612 122 6060

Address

Leibnitz 100 Local 11

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Phone

+52 800 365 1111

Address

Guillermo Gonzalez Camarena

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00

Phone

+52 800 365 1111

Address

Julio Verne #3

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00

Phone

+52 800 365 1111

Address

Paseo De La Refomra 243

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Phone

+52 800 365 1111

Address

Av Patriotismo 32

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00

Phone

+52 800 365 1111

Address

Ejercito Nacional 843b

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Address

Calz Acoxpa 438

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00

Phone

+52 800 365 1111

Address

Av Canal De Tezontle 1520

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00

Phone

+52 800 365 1111

Address

Blvd Avila Camacho #1834

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Phone

+52 800 365 1111

Address

Av. Miguel Angel De Que

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00

Phone

+52 800 365 1111

Good to know

Most popular location

Av Capitan Carlos Leon

Most popular car type

Economy

Top tips for hiring a car from Dollar in Mexico City

  • Economy car hires from Dollar in Mexico City are around 61% cheaper than other car types, on average

FAQs about hiring a car from Dollar in Mexico City

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Dollar in Mexico City.

  • Dollar has 13 car hire locations in Mexico City. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

  • Yes