Easy processes. Nothing to complain about.Reviewed 11 Jul. 2022
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10.0
Had to cancel at last minute due to Covid. No problem - even though I had pre-paid with "no refund" policy, refund was OK'd. Very helpful!Reviewed 10 May 2022
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8.0
Since the car manual doesn't make it clear...tell the customer how to open the gas tank flap. The manual refers to a button on the driver's door...eventually (!!!) we figured out you just push on the flap and it opens. Otherwise, pretty smooth!Reviewed 2 May 2022
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8.0
Easy drop offReviewed 24 Apr. 2022
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4.0
The check in agent was dealing with a frustrated customer ahead of us. We had to wait quite a while but more shocking was his rudeness and frustration back at the customer. Our check in was fine however we received a vehicle that reeked of cigarettes. It was disgusting and one of my kids has asthma and it really bothered him. We were traveling with friends who rented from Hertz. We shouldn't have had to pay more to receive better treatment and a cleaner vehicle.Reviewed 1 Apr. 2022
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2.0
I had the most embarrassing and unpleasant experience aside from loosing over 200 dallors and no rental car.i waited in line for about 20 min for the attendant to request a 300 dallor deposit from a major credit card she wouldn't accept debit card or cash. Very disappointingReviewed 16 Mar. 2022
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8.0
Inside of vehicle could have been cleaner.Reviewed 21 Feb. 2022
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8.0
No issues at all. Had my reservation, got to the counter and they had a car for me in minutes.Reviewed 4 Jan. 2022
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10.0
They were very helpful and they gave me the best options and serviceReviewed 23 Nov. 2021
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10.0
The only negative was the rental rate. It was expensive, but still lower than the competitionReviewed 14 Nov. 2021
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6.0
The car was pretty dirty on the inside. The dash and center console had lots of dust and dirt on it, especially for a car that is supposed to be sanitized due to COVID. The car had a really musty smell to it. The side mirrors looked like somebody spit on them and the instrument cluster looked like it was mopped with a wet rag and not dried. Didn't give me much confidence in the "clean guarantee".Reviewed 8 Nov. 2021
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10.0
Turned out to be expensive after I found out I could've paid 25% less for a full week rental direct thru Enterprise with an insurance discount I didn't know about.Reviewed 7 Sep. 2021
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