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4 locations in Downtown
Filters
Reviews
6.0 Okay
May 2021
Pros:
The Staff at Pick-Up and Drop-off were professional and very nice.Cons:
The car was dirty, low on oil and wind shield fluid when we picked it up.4.0 Mediocre
May 2021
Pros:
The pick up location (And drop off) were not at the airport, but at a remote location that required us to Uber to that location from the airport for an additional expense.Cons:
Hertz itself was fine, but Kayak should have highlighted that the rental location was not on the airport property.8.0 Very Good
Apr 2021
Cons:
Final billing. In the final bill email, I was charged the weekly rate for the daily rate and had to rush back to the rental car desk to get adjusted after I had gotten to my airport gate. I could not get a person on the phone to help me and had to go back in person. It was stressful.9.6 Wonderful
July 2020
Pros:
Rolinda (sorry if I misspelled) was very friendly, helpful and professional, much appreciated!!Cons:
Had to pay $10 extra for a vehicle that better suited our needs, just felt that the vehicle I reserved was closer to the one I had to pay the upgrade fee on.. aside from that it was a great experience.2.0 Poor
Sept 2019
Cons:
I put in San jose airport and it booked me somewhere else. 2 people next to me had the same problem5.2 Fair
June 2019
Pros:
The pick up in San Jose was convenient and the agent was friendly and accommodating. The first vehicle proposed had a nail in the tire that I spotted and so another vehicle was provided. It was clean and new.Cons:
At drop off in LA, I went in to confirm the cost and my reservation documents were date-stamped. Agent said that the amount on the documents would be honored. I later received an email receipt with a much higher billed daily rate. I am still sorting this out with the company.2 locations in Downtown
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Reviews
10.0 Wonderful
Sept 2019
Pros:
Everything was smooth10.0 Wonderful
Sept 2019
Pros:
FriendlyCons:
Thank you!4.0 Mediocre
Feb 2019
Pros:
Jekyll and Hyde... As I entered the building all 4 employees sprung from their chairs to welcome me. It was weird, but a nice gesture. I returned the car and was met by a pissed off guy who was just a dick. I won't use enterprise again.Cons:
Don't hire dicks6.8 Okay
Dec 2018
Cons:
I could not extend the car for two days despite my contract stating my rate for extra day. Extortion rates given to me by Customer Service. Even had one customer service rep. insult me knowing you guys do not monitor him. He put me on indefinite hold. Never lost my cool. Simply asked a question. His reply, "this is not Mac Donalds" and "Find a Lawyer" After noticing my contract had a extended day rate. Alamo wanted close to $500 for the extra two days. I used Uber to get back home. Again never argued or lost my cool.10.0 Wonderful
Oct 2018
Pros:
The pick up, and drop off went smoothly. The staff were courteous and professional.Cons:
I can’t really think of a negative point. I guess the brakes on the car squeaked a little?2.0 Poor
Mar 2017
Cons:
It was not clear when I made the reservation that the car pick up was not at the airport. I would have needed to take a cab to pick up the car and also to drop off the car. I canceled it and just used a cab to get where I needed to be.One location in Downtown
Filters
Reviews
10.0 Wonderful
Sept 2023
8.0 Very Good
Mar 2020
Cons:
Rented from San Jose airport but actually was recorded as one mile away at a hotel pickup8.0 Very Good
Mar 2022
One location in Downtown
Filters
Reviews
10.0 Wonderful
May 2022
5.9 Fair
July 2021
One location in Downtown
Filters
Reviews
10.0 Wonderful
July 2020
Cons:
Good overall2.0 Poor
May 2020
Cons:
Incorrect pick up address and contact information, no one there to assist4.8 Mediocre
June 2019
Pros:
The can was in good condition.Cons:
The offices were filthy, the line desperately long. I lined up for more than an hour to pick up the van. And no excuses were given by the staff.5.6 Fair
July 2018
Pros:
Lot of Van optionsCons:
Limited Mileage and long wait2.0 Poor
May 2018
Pros:
The rate appeared favorable for newer vehicle with unlimited mileage.Cons:
Did not rent from AVR when it turned out not to be unlimited mileage. My experience with Sixt was excellent.3.2 Poor
Apr 2018
Pros:
They did have availability of the van. Ran well.Cons:
wrong address was provided by Kayak. They gave us 15 seat passenger van with zero cargo space. They did not even tell us about this upfront. Also i had to wait 45 minutes at the rental space for them to finish cleaning up, and they changed the rental vehicle at the last minute. Van was not fully cleaned. The back seats were very dirty.2 locations in Downtown
On average a car hire in Downtown costs $101 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire in Downtown is HERTZ (5.6, 5 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
SUV is the most frequently booked hire car type in Downtown.
A SUV car hire in Downtown costs $96 per day, on average.
On average a hire car in Downtown costs $708 per week ($101 per day).
On average a hire car in Downtown costs $3,035 per month ($101 per day).