Find reviews that mention:
4.0
Pros:Van was nice, smooth ride, an clean.Cons:Did not like the fact that I was using a credit card and had to have an additional $300 on hold on top of the cost of my rental.Reviewed 26 Mar. 2021
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10.0
Pros:Pick up and drop off was very easyReviewed 15 Aug. 2020
review from![momondo-kyk-wl]()
10.0
Pros:The wait in line at the Fresno airport was longer than it should be, but the person was caring, professional and efficient.Cons:The service rep was servicing three different companies at one counter. The other two companies had their systems down and was taking too much time to process them. Avis, Hertz, had no waiting, but our line was very long and slow.Reviewed 29 Jun. 2020
review from![kayak]()
10.0
Pros:Staff friendly, drop off was very easyReviewed 1 Dec. 2019
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7.2
Pros:It was cleanCons:Visalia ENTERPRISE location. The 12 passenger van reserved over the phone was NOT available upon arrival. Offered a 15 passenger farm-labor like van with no head-rests for a 26h trip to Texas. Finally settled for a 15 seater with no room for luggage and a 20% discount (took me 1.5h). How could a reservation be made with no vehicle in stock? Three other 12 seaters were booked for someone else in 3 days, but I would be left hanging today. Must have been more important or corporate customer...Reviewed 1 Dec. 2019
review from![kayak]()
8.4
Pros:Pick up was easy and very friendly.Cons:drop off was short handed and still don't have receiptReviewed 3 Jul. 2019
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10.0
Pros:Easy check in and the price was great!Reviewed 18 Jun. 2019
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8.0
Pros:Convenient, easy pick up and drop offCons:The car we were supposed to rent smelled of smoke so we had to change cars.Reviewed 21 Jan. 2019
review from![kayak]()
10.0
Pros:The Infinity QX60 is a great car. Super comfortable and roomy.Reviewed 10 Dec. 2018
review from![kayak]()
9.2
Pros:The vehicle itself. The price. The eventual drop off.Cons:The long wait in line at the counter (only one agent, who was thoroughly competent). The car was not clean. There was green glitter on the back seat.Reviewed 15 Oct. 2018
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6.8
Cons:No vehicle was ready for 45 minutes even after I called ahead to confirm.Reviewed 24 Sep. 2018
review from![kayak]()
7.6
not great customer servicePros:The car was nice and clean and the staff outside of the terminal were great and friendly.Cons:The guy at the desk in the airport was not very helpful, I called to see if I could pick up the car an hour early and he said "The car will be available at 4:00", then repeated it when I specifically asked to come early. But when I got there, there were multiple cars to pick from and they didn't look like they had just come in. He was not very communicative, just like, " that was your time and it can't be changed", I felt that his customer service was very poor. And when I got to the desk, he didn't even acknowledge when I arrived, (He was on the phone, but didn't look up or anything, and I waited for several minutes.)Reviewed 13 Sep. 2018
review from![kayak]()