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4 locations in Fishers
Filters
Reviews
2.0 Poor
Oct 2023
3.6 Poor
Nov 2020
Pros:
Pick up was ridiculous then got stuck in a compact car even though we was okay with upgrading. Car was very dirty on the outside. Drop of was way easier of course. And the insurance don't waste your time buying it on kayak because they tell you it doesn't actually cover anything. Just ridiculousCons:
Communication of details6.0 Okay
July 2020
Pros:
Dropoff staff was helpful, once I found a place that was open.Cons:
Vehicle was not ready at pick up time. I left to eat and came back and they said it would be an hour or more longer wait for the type of vehicle I wanted (something fuel efficient) . They offered me a larger vehicle that I could take then, which accepted assuming it would be for the price I expected of ~$115 including fees&taxes. The employee did not mention an increased fee for the available vehical. I was badgered into paying an additional ~$23 for scratch protection. I did not look closely at the paperwork because I was in a rush by that point, so was upset to find when I stopped for fuel and checked the paperwork in my email and saw that I was charged $167, in addition to having a fuel cost higher than I had planned for. I except that I did agree to the scratch protection racket, though I was badgered into it, but I am angry about the additional ~$25 that I do not know the origin of. It is not worth my time to figure it out, since I am back home and back to work. It isn't even worth my time to go check the exact values for this rant rather than include approximate costs from memory. But I will avoid Enterprise and probably Kayak in the future. Unless you have an easy way of refunding the excessive costs without8.8 Very Good
June 2020
Pros:
The car was fantastic. And I could return it locally. I wish I could have picked it up locally as well, but I got it nonethelessCons:
I DID NOT KNOW I needed a credit card only to pick up my car at the airport. I have a debit/credit card and it was not accepted. I was almost stranded at the airport with no ride and no car to leave with. It was humiliating and horrible. Please do better of clarifying that rule.10.0 Wonderful
Mar 2020
Pros:
Very nice experience!8.4 Very Good
Dec 2019
Pros:
Staff was friendly, efficient, responsive and very helpfulCons:
Windows were very spotted and interior was pretty dirty so spent some time detailing the interior and windows after pick up before our trip. It is a tough time of year to keep things maintained. Let check in staff know just to make them aware and they were very responsive and made up for the issue though I asked for nothing. Will come back for next trip.2 locations in Fishers
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Reviews
2.0 Poor
Apr 2024
10.0 Wonderful
Oct 2023
10.0 Wonderful
Sept 2020
Pros:
Fast service8.4 Very Good
Dec 2019
Cons:
Too small2.0 Poor
Feb 2018
Cons:
My pick up time was 12 noon, when I arrived, the doors were locked and I couldn’t get the car that I reserved. Horrible.2.0 Poor
May 2017
Cons:
I was called 90 minutes before I was scheduled to pick up my rental. I was told they wanted me to pick up my car later than I had initially requested because they had a shortage of cars. I told them I would be unable to pick it up later as I had out of town appointments to get to. The agent said he would make some calls and call me back. I waited about 30 minutes and, no call back. I called the agency - no answer, got a recording that all the agents were busy. I left a message/waited a little longer, no call back. I needed the car in about 1/2 hour from then. I went on line made a reservation with another company and picked up my car 20 minutes later.2 locations in Fishers
Filters
Reviews
8.0 Very Good
Feb 2019
Pros:
Drop off was quick and easyCons:
Had reservation, only one person being waited on in front of me. Still took 45 minutes to get my car which had just been started. As it was below zero, I had to drive the first 5 minutes in a very cold car. I didn’t expect this from Hertz2.0 Poor
July 2016
Cons:
My reservation was for 10:00 am. I was not able to pickup the car until 4:00 pm. After spending 45 minutes at location, I was not able to get a car rented. I have been a business traveller for 20 years; clearly my worst rental car experience.8.0 Very Good
Apr 2023
4.0 Mediocre
Feb 2022
One location in Fishers
One location in Fishers
Yes. Based on our information, THRIFTY in Decatur is the cheapest car hire location in Indianapolis. It is located at 7801 Col H Weir Cook Mem Dr.
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