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3 locations in Lawrence
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Reviews
10.0 Wonderful
Aug 2020
Pros:
Quick, friendly staff.6.0 Okay
July 2020
Pros:
The staff was friendly. Had to track someone down when it came to drop off...told to just leave the car with the keys in the ignition. They were too understaffed to do an inspection with me there. I understand the times are tricky but....Cons:
I was given a quote for $265.00 and when I picked up the car, I was told that they would just email me the charges and was told the same when I dropped the car off. I later discovered a charge for $470 on my credit card without being sent one email confirmation/declaration of the charges. I have contacted Enterprise to try to resolve this matter.9.6 Wonderful
Oct 2019
Pros:
The convenience of pick up and drop off Quickly moving thru the process of each activityCons:
Everything worked as it should... I would have like a little lower rate but it worked out8.4 Very Good
July 2017
Cons:
Enterprise policy meant that I could not use a card for payment that I had used at other rental companies. It was a Paypal business card that can be processed as a debit or credit card and I had used it just last summer at ACE rental with no issues. This really threw a wrench into the works and I had difficulty making other arrangements. The person I was dealing with was courteous but refused to even attempt to run my card as a credit card as I do on dozens of occasions every week. It was very inconvenient. The gentleman did allow me to return the vehicle without filling the gas tank for our trouble, but it was still a great delay and inconvenience.8.4 Very Good
Feb 2017
Pros:
I like that the car got up and went. It was very spacious. I also loved that it was great on gas milage.Cons:
The car had a little kick to it. I hated the car smell so I had to get a air freshener for it. The smell just made me sick to my stomach. Because it was cold out it did something to the attire pressure.7.6 Good
Nov 2016
Pros:
The customer service was great and the vehicle was a well maintained comfortable car.Cons:
The vehicle had a lingering smoke smell that was not masked very well. Soon after leaving the lot, the smell become apparent.3 locations in Lawrence
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Reviews
2.0 Poor
Apr 2024
10.0 Wonderful
Sept 2020
Pros:
Fast service8.4 Very Good
Dec 2019
Cons:
Too small2.0 Poor
Feb 2018
Cons:
My pick up time was 12 noon, when I arrived, the doors were locked and I couldn’t get the car that I reserved. Horrible.9.2 Wonderful
June 2017
Pros:
The car was clean and ready to goCons:
Even though I had checked in online the attendant told that I was late and that I was lucky I didn't lose my rental. Even if I was late and they didn't receive my online confirmation there is no need to tell me that. Besides it wasn't like they had a line of people waiting for cars.2.0 Poor
May 2023
2 locations in Lawrence
Filters
Reviews
8.0 Very Good
Mar 2020
Pros:
Pick up and drop off was easy.Cons:
Cleanliness of car upon pick up.1.9 Poor
Sept 2021
One location in Lawrence
Yes. Based on our information, THRIFTY in Decatur is the cheapest car hire location in Indianapolis. It is located at 7801 Col H Weir Cook Mem Dr.
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