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One location in Far West Side
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Reviews
6.0 Okay
May 2021
Pros:
car was ok. Location service was unusual. First time asked to provide insurance proof(did not have). Settled for name and coverages. Also first time that I had to agree to a $200 advance deposit. Why?Cons:
Check in was ok, although not very professional. Return was a big disappointment. Placed was closed(Sunday) however nobody told us they would be closed. Took a while to read a sign that said to drop keys on side of building. Walked around until we found drop. Had planned to have staff order us a cab, but no one there. search online for a taxi took four phone calls. Next day (Monday) I get a call from Jackie that they did not find the keys. I told her I had dropped them as instructed and she said they were not in the drop. She said she would look for them. It is now 3pm and I have not heard back.8.0 Very Good
May 2019
Pros:
Excellent staff9.6 Wonderful
Apr 2019
Cons:
Wanted a ford transit but received a similar model.10.0 Wonderful
Jan 2019
Pros:
Great customer service4.8 Mediocre
Feb 2017
Pros:
Return was quick/easy. Rate was better than most offered for that week.Cons:
I had a rental for Noon at an off-airport site because price was much better. Showed up at 12:15 and office was CLOSED. Enterprise should not have let me make the rental when the time I was showing up was the time they close. I know it's prob a quirk in booking system, but it was terribly inconvenient and cost me a return Lyft trip to get back to the airport plus a higher rate due to higher taxes. All on me. Was not appreciated. I also didn't love the Veloster I had. Terrible blind spots.10.0 Wonderful
Oct 2016
Pros:
Very friendly and helpful staff also nice clean vehicle check in and out was very fast.One location in Far West Side
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Reviews
2.0 Poor
June 2023
2.0 Poor
May 2023
10.0 Wonderful
July 2022
2.0 Poor
Nov 2021
10.0 Wonderful
July 2021
One location in Far West Side
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Reviews
4.0 Mediocre
Sept 2023
2.0 Poor
Oct 2020
Cons:
They cancelled 3 days before2.0 Poor
Aug 2023
2.0 Poor
Apr 2023
6.0 Okay
Apr 2023
10.0 Wonderful
July 2022
One location in Far West Side
2 locations in Far West Side
Filters
Reviews
10.0 Wonderful
Apr 2017
Pros:
Great price, very nice and clean new dodge caravan, and quick/easy pickup.6.4 Okay
Oct 2016
Pros:
Price was good until I realized I had to pay extra for multiple drivers.Cons:
I specificallly asked for a smoke free van and it was not. Smelled horrible3.6 Poor
Oct 2016
Pros:
The price was reasonableCons:
You get what you pay for. The van did not have a TV, power doors, the rear windows did not let down, and no rear back up camera. The staff was also unkind.8.0 Very Good
Sept 2016
Pros:
The friendly service.Cons:
Wasn't told the office was closing early the day of my return. The time of pickup should've been the time I got possession of the van, which made ! my return 15 minutes early.10.0 Wonderful
Aug 2016
Pros:
Nice people, easy process. We were renting a van for a road trip and they let us our car there for a week while we took our trip in the rental. It's close to where the airport used to be, not so much to where the airport is now, but we weren't flying into town so that didn't bother us any.10.0 Wonderful
June 2016
Pros:
I liked the price, unlimited mileage, easy access to location near airportCons:
I would have preferred a 15 passenger van with room for luggage behind the last row of seats, the back seat.One location in Far West Side
One location in Far West Side
One location in Far West Side
One location in Far West Side
Yes. Based on our information, THRIFTY in Decatur is the cheapest car hire location in Indianapolis. It is located at 7801 Col H Weir Cook Mem Dr.
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