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3 locations in Franklin Township
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Reviews
4.4 Mediocre
Nov 2020
Cons:
Enterprise did not have reservation in their system even though reservation showed confirmed through kyak6.0 Okay
July 2020
Pros:
The staff was friendly. Had to track someone down when it came to drop off...told to just leave the car with the keys in the ignition. They were too understaffed to do an inspection with me there. I understand the times are tricky but....Cons:
I was given a quote for $265.00 and when I picked up the car, I was told that they would just email me the charges and was told the same when I dropped the car off. I later discovered a charge for $470 on my credit card without being sent one email confirmation/declaration of the charges. I have contacted Enterprise to try to resolve this matter.6.8 Okay
May 2019
Pros:
The staff was accommodating being that I decided I wanted a larger vehicle when I arrived however they didn't have one onsite. They called the next 3 closest locations and finally the third one had a smaller SUV. Once I got on the road though, I could tell the vehicle wasn't in good condition.Cons:
The vehicle. The brakes went to the floor and it needed a new wheel bearing. It smelled like cigarettes. Going to a full size next time and test driving it before I accept it10.0 Wonderful
Feb 2019
Pros:
Staff was friendly. Pick up and return process were quick.6.0 Okay
Nov 2018
Cons:
Price was higher due to vehicle options at the pickup location did not match the online availability.7.6 Good
Sept 2017
Pros:
Service was very good. First time anyone has walked me out reviewed the rental and pointed important items.Cons:
Comfort was lacking. Without cruise control I had to be on the gas pedal. That in combination with seating positions allowed car vibrations to cause pain in leg, ankle and foot. I had to stop every 2 hours to get relief. Okay local car very poor traveling car.of all the many rental cars, this one was the worst.2 locations in Franklin Township
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10.0 Wonderful
Aug 2019
Cons:
Service counter experience5.6 Fair
Feb 2019
Cons:
Felt very rushed when picking up the car, was asked to sign a sheet saying there was no existing damage before I even got to see the vehicle I was getting. When I did see it, there were multiple scratches and dents to document. Also the inside was dirty with purple drink stains all over the back.9.6 Wonderful
Oct 2017
Pros:
The car was ready to go and in great conditionCons:
The agent was out moving vehicles around and didn’t come into the office for awhile.9.2 Wonderful
June 2017
Pros:
The car was clean and ready to goCons:
Even though I had checked in online the attendant told that I was late and that I was lucky I didn't lose my rental. Even if I was late and they didn't receive my online confirmation there is no need to tell me that. Besides it wasn't like they had a line of people waiting for cars.10.0 Wonderful
Oct 2016
Pros:
Vehicle was comfortable & reliableCons:
Nothing2.0 Poor
Nov 2022
2 locations in Franklin Township
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Reviews
2.0 Poor
June 2021
Cons:
The vehicle was not ready when appointment time arrived. Women behind the desk was rude and unhelpful to my daughter, who had never rented before. UNPROFESSIONALOne location in Franklin Township
One location in Franklin Township
Yes. Based on our information, BUDGET in Decatur is the cheapest car hire location in Indianapolis. It is located at 7800 Col H Weir Cook Memorial.
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