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6 locations in KEYE Area - Eagle Creek Airpark
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Reviews
6.0 Okay
May 2021
Pros:
car was ok. Location service was unusual. First time asked to provide insurance proof(did not have). Settled for name and coverages. Also first time that I had to agree to a $200 advance deposit. Why?Cons:
Check in was ok, although not very professional. Return was a big disappointment. Placed was closed(Sunday) however nobody told us they would be closed. Took a while to read a sign that said to drop keys on side of building. Walked around until we found drop. Had planned to have staff order us a cab, but no one there. search online for a taxi took four phone calls. Next day (Monday) I get a call from Jackie that they did not find the keys. I told her I had dropped them as instructed and she said they were not in the drop. She said she would look for them. It is now 3pm and I have not heard back.10.0 Wonderful
Oct 2019
Pros:
Easy quick pick up. Friendly8.0 Very Good
May 2019
Pros:
Excellent staff9.6 Wonderful
Apr 2019
Cons:
Wanted a ford transit but received a similar model.6.0 Okay
Apr 2019
Pros:
Staff on-site was friendly and took care of me. They compensated me for the issue I had with the vehicle.Cons:
When I called the office I was met with somewhat of a cold shoulder and kind of dismissed because he had a "lobby full of people". My issue was basically that the car was terrible. Every single speaker was blown and sounded terrible. 6 hours being in the care with no radio...suck.10.0 Wonderful
Jan 2019
Pros:
Great customer service2 locations in KEYE Area - Eagle Creek Airpark
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Reviews
10.0 Wonderful
June 2017
Pros:
I like the service and the car.Cons:
I didn't like that my trip was short2.0 Poor
June 2023
2.0 Poor
May 2023
10.0 Wonderful
July 2022
2.0 Poor
Nov 2021
10.0 Wonderful
July 2021
One location in KEYE Area - Eagle Creek Airpark
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Reviews
4.0 Mediocre
Sept 2023
2.0 Poor
Oct 2020
Cons:
They cancelled 3 days before2.0 Poor
Aug 2023
2.0 Poor
Apr 2023
6.0 Okay
Apr 2023
10.0 Wonderful
July 2022
One location in KEYE Area - Eagle Creek Airpark
Filters
Reviews
10.0 Wonderful
Aug 2020
Pros:
The van was clean and ready to go10.0 Wonderful
Aug 2019
Pros:
The staff member was friendly, the pick up and drop off were easy and so convenient. We had never used this location before and weren’t even really aware the location existed. We will definitely use this location again. Value for vehicles rented was excellent!Cons:
We rented a truck to move our son. It was a bit dirty on the exterior and the bed of the truck needed to be swept with debris. The debris was minor. We cleaned it ourselves. Otherwise, the interior of the truck was spotless.10.0 Wonderful
Sept 2018
Pros:
These guys were awesome! They were fast, friendly, and the price was very reasonable! Thank you Hertz!4.8 Mediocre
June 2018
Pros:
Hertz swapped out my rental because the first was uncomfortable and unsafe.Cons:
That I paid for a standard SUV and was given a compact in my opinion.3.6 Poor
July 2017
Pros:
car was okCons:
tried to sell me insurance although I had already bought what was offered online. They suggested that I never buy what you offer online and buy their offers.10.0 Wonderful
Feb 2017
Pros:
Easy pick-up and return. All of the rental locations are in a convenient spot at this airport.Cons:
I was surprised the car had 35,000 miles, which is higher than most I have rented. It ran fine and was in good overall condition.Yes. Based on our information, THRIFTY in Decatur is the cheapest car hire location in Indianapolis. It is located at 7801 Col H Weir Cook Mem Dr.
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