Book Hertz hire cars in Cincinnati

Cincinnati, OH, United States
8 Jul — 15 Jul
Same drop-off
Cincinnati, OH, United States
Fri 8/7
Noon
Fri 15/7
Noon
Driver's age:

Reviews for Hertz in Cincinnati

Overall rating6.8 GoodBased on 261 reviews
Cleanliness
7.1
Comfort
7.1
Overall
6.7
Pick-up/Drop-off
6.8
Value for money
6.6

Recent reviews

Traveller rating
60
23
17
42
0
Find reviews that mention:
2.0
Pros:Drop- off at airport was quick and easy.Cons:DISHONEST HERTZ HAS LOST A CUSTOMER! BEWARE UNMENTIONED FEES! Hertz was completely out of rental cars at the ariport in Kentucky, so I booked a rental in downtown Cincinnati on 601 Elm St, Cincinnati, OH 45202. We took an Uber from the airport to the car rental in the city. Our exprience picking up the car was pleasant. We told the employee about lack of cars at the airport he shrugs and says: "You can take the car back to the airport if you want to." "Really?! That would be amazing!" "Yeah! No problem!" So we drop off the car at the airport after our trip. The next day I'm emailed a receipt with an added 100.00 "inter city fee." (Which they charged to my card I used to make the deposit.) I don't know what it is, so I call Hertz on Elm. All the manager says is "there is nothing I can do about it." He was very short and rude, I ask to speak to a manager and he says "I am the manager." I still don't know what the fee is.... So I ask for the number for corporate. Corporate explained the fee was for dropping the car at the airport. If I was told I would be charged $100.00...I would have never dropped car off at the airport. They told me they had no record of me dropping the car at the airport in the contract, and would not refund the money. I looked up Hertz and discovered MULTIPLE COMPLAINTS OF DISHONESTY along with CLASS ACTION LAW SUITS. Some with similar complaints of extra, untold, hidden fees. Corporate said they would contact the rental company at Elm and get back to me within 24 hours. They never called me back. $100.00 gone. NEVER AGAIN! LESSON LEARNED!Reviewed 3 Jul. 2021
review fromkayak
6.0
Pros:It was a little higher than normal, but I was glad that there wasn't an exorbitant charge to return the car in another city. In Europe, I've experienced no additional charges at all for dropping off at a different airport/location.Cons:The Corolla I ended up in was fine, but in signing up for a "Hertz Choice" at pickup for a slightly better rate, I think the upsell game was afoot (put me in a very tiny car so that I'd have to choose a larger, more expensive vehicle). This is the first time I've rented with a company that I've experienced this (perhaps I've been lucky in the past, and a mid-size just always came up?). Dropoff a little strange because no one was checking in cars at MSP. Had to explore to get a receipt--perhaps this was a covid thing?Reviewed 3 Jul. 2021
review fromkayak
2.0
Pros:The vehicle was never available, They didn't have the vehicle I ordered and couldn't offer any vehicle as a substitute. Instead of telling me they couldn't get my vehicle they continued to tell me they would call me when it arrived. They never called.Cons:Maybe if I would have gotten a vehicle I had reserved and prepaid for. Instead I never received any vehicle and nobody caredReviewed 29 Jun. 2021
review fromkayak
2.0
Cons:The entire experience with Hertz was awful. We didn't receive the minivan that we ordered, so they "upgraded" us to an SUV which didn't have near the room we needed. The battery in the key fab for the SUV needed to be replaced on day 2 of our 11 day rental. I called inquiring the process for getting the key fab replaced/new battery and was on hold for almost 2 hours for someone to tell me that I needed to go buy my own batter. They also added an additional $135 to the bill, which hasn't been explained to me yet. I will never rent from Hertz again. Worst car rental experience I have ever had.Reviewed 28 Jun. 2021
review fromkayak
4.0
Pros:Nice people. Never got a car.Cons:There were 10 people waiting for their reserved cars when I got there after driving 175 miles. Problem was there were no cars to rent. 6pm came and went and still no cars. They closed. I had called earlier to see if I could park my own car there, the said nothing about not having cars available.Reviewed 12 Jun. 2021
review fromkayak
10.0
Pros:The same young man checked me out and then in when I turned the car in. He was very pleasant and knowledgeable.Cons:A very quick and painless check in even though I had hit a deer and had one incident report to fill out.Reviewed 12 Jun. 2021
review fromkayak
10.0
Pros:The staff was great.Cons:Everything was good.Reviewed 25 May 2021
review fromkayak
6.0
Cons:Cruise control on the 2019 Versa that I rented did not work. The cruise on/off button on the steering wheel was faulty. I rely on cruise control to keep me from speeding when I drive on the interstate freeway. Not having cruise control was a major inconvenience. Agent at counter was not clear as to what I was paying for, vis-a-vis how much gas I needed to put in the tank, before returning the car. If is unlikely I will rent from HERTZ in the future.Reviewed 23 May 2021
review fromkayak
4.0
Pros:I had to cancel this reservation and there was no confirmation email sent so I had to call again. It was just so jard to know....did I do everything that needed to be done or not? And I kept gett8ng pick up return information. I had COVID so the entire trip was cancelledReviewed 17 May 2021
review fromkayak
2.0
Pros:The staff were super rude and cared less. I told them to credit the charge back to my account and they of course said that they couldn't do that. I had an itinerary made up for that week and they literally waited a few hours beforehand to cancel the reservation.Cons:The whole process could have been handled in a different manner. I put the blame on hertz and there peopleReviewed 15 May 2021
review fromkayak
10.0
Pros:Staff was excellent! They waited 30 minutes past their closing time to accommodate my flight that was landing in CVG at 10:17pm Best experience and most courteous employee everCons:There was last car on the lot. Extreme shortage of vehicles in CVG apparently so I wasn’t going to complain. The inside of the car reeked of some sort of someone from the previous renters (not sure, cigarettes? Weed?) anyways As I said I opened my window and clinched my feet and made it through my ride to Lexington. I was grateful I got a car and that they waited for meReviewed 13 May 2021
review fromkayak
2.0
Pros:NOTHINGCons:They could've told me that they had no vehicle for me way before the date of the rental. I booked a month out. They also could've refunded my money in a timely manner.Reviewed 10 May 2021
review fromkayak

Where can I find Hertz hire cars in Cincinnati?

601 Elm Street, Hertz car hires

Address

601 Elm Street

Hours

Saturday09:00 - 12:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Monday08:00 - 18:00
Friday08:00 - 18:00
Thursday08:00 - 18:00

Phone

+1 513 347 6111

Address

3057 Terminal Drive

Hours

Saturday06:00 - 21:00
Tuesday06:00 - 21:00
Sunday06:00 - 21:00
Wednesday06:00 - 21:00
Monday06:00 - 21:00
Friday06:00 - 21:00
Thursday06:00 - 21:00

Phone

+1 859 767 3535

Address

1610 E Kemper Rd

Hours

Saturday09:00 - 12:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Monday08:00 - 18:00
Friday08:00 - 18:00
Thursday08:00 - 18:00

Phone

+1 513 771 3513

Address

9820 Colerain Ave

Hours

Saturday09:00 - 12:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Monday08:00 - 18:00
Friday08:00 - 18:00
Thursday08:00 - 18:00

Phone

+1 513 741 0136

Address

11943 Montgomery Rd

Hours

Saturday09:00 - 12:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Monday08:00 - 18:00
Friday08:00 - 18:00
Thursday08:00 - 18:00

Phone

+1 513 697 7333

Address

268 W Mitchell Ave

Hours

Saturday09:00 - 12:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Monday08:00 - 18:00
Friday08:00 - 18:00
Thursday08:00 - 18:00

Phone

+1 513 542 7700

Address

2927 Coerain Ave

Hours

Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Monday09:00 - 12:00
Friday09:00 - 12:00
Thursday09:00 - 12:00

Phone

+1 800 654 3131

Good to know

Most popular location

601 Elm Street

Most popular car type

Economy

FAQs about hiring a car from Hertz in Cincinnati