Passenger van | $323/day |
One location in Los Angeles
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2.0 Poor
Mar 2020
Pros:
Cancelled the trip, no opportunity for refund . . . zero, nada, zilchCons:
Any customer service2.0 Poor
Feb 2020
Pros:
Nothing I like about FOXCons:
FOX caused me so many porblems of my driver license issue. It ended up they jacked up the price of 3 days rental to 600 USD and convint me to purchase the rental. Eventually I walked to the next door , THRIFTY, and Thrifty didn’t give me any problem. They also offer me a decent deal. I WILL NEVER DO BUSINESS WITH FOX AGAIN5.6 Fair
Jan 2020
Pros:
San Diego dropoff was quick and convenient—the exact opposite of pick up at LAX which was horribleCons:
Desk agent and signing in on a tiny screen made for it to be easy to charge me for insurance I didn’t want or need. Car had only. been quick cleaned so windows needed help and there was stuff on the back seats2.0 Poor
Jan 2020
Pros:
noCons:
have car ready4.0 Mediocre
Jan 2020
Pros:
Fox agent was deceptiveCons:
was told by the Fox Agent that the state of California required me to purchase bodily injury insurance even though i had a copy of my own insurance policy showing my coverage exceeded the California requirements. I have disputed the charge for the bodily injury insurance I was required to purchase.2.0 Poor
Jan 2020
Pros:
The staff was horrible, almost racist!!Cons:
Remove Fox from your network. They gave me a car that was old, scratched everywhere with no options and very high mileage >44000 mile! I never rented a car with this high mileage! This was my worst rental experience ever that I had to return the car after 5 mins of leaving the office! My 2013 Mazda was much better. They just ruined my surprise to my niece and nephew who were visiting from Georgia for the first time and wasted our time that we couldn’t do anything on NYE!! Also, I have chosen to get insurance with my booking but the rude staff couldn’t find it and asked me to py an additional $150 to get it. I checked my transactions and found that I got Allianz insurance with the rental for $66 but it didn’t show up. I did NOT get full refund even though I returned the car less than 5 mins after leaving the office and that insurance wasn’t refunded!!!!29 locations in Los Angeles
Locations in Los Angeles
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2.0 Poor
Nov 2023
4.0 Mediocre
Nov 2023
4.0 Mediocre
Oct 2023
2.0 Poor
Oct 2023
2.0 Poor
Oct 2023
10.0 Wonderful
Sept 2023
13 locations in Los Angeles
Locations in Los Angeles
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8.0 Very Good
Nov 2023
2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
4.0 Mediocre
Nov 2023
10.0 Wonderful
Nov 2023
10.0 Wonderful
Nov 2023
32 locations in Los Angeles
Locations in Los Angeles
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10.0 Wonderful
Nov 2023
2.0 Poor
Sept 2023
10.0 Wonderful
May 2021
Pros:
Quick and easy rental!2.0 Poor
May 2021
Pros:
NothingCons:
Actually rent me the car for what I reserved it for online. Also I set the pick up and drop off location as LAX in Kayak and it made the reservation at downtown LA. That one is on Kayak.2.0 Poor
Apr 2021
Pros:
NothingCons:
One employee called me saying they didn’t have the car I needed and they didn’t offer any options8.0 Very Good
Mar 2021
Cons:
Keep up the good work.5 locations in Los Angeles
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10.0 Wonderful
Sept 2023
8.0 Very Good
Mar 2023
10.0 Wonderful
Nov 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Oct 2022
10.0 Wonderful
Oct 2022
9 locations in Los Angeles
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10.0 Wonderful
Nov 2023
10.0 Wonderful
Nov 2023
4.0 Mediocre
Nov 2023
10.0 Wonderful
Oct 2023
8.0 Very Good
Oct 2023
4.0 Mediocre
Oct 2023
14 locations in Los Angeles
Locations in Los Angeles
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4.0 Mediocre
Nov 2023
4.0 Mediocre
Nov 2023
8.0 Very Good
Oct 2023
2.0 Poor
Oct 2023
10.0 Wonderful
Oct 2023
2.0 Poor
Oct 2023
One location in Los Angeles
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10.0 Wonderful
June 2020
Pros:
Nice car rentals3.6 Poor
Apr 2019
Cons:
We reserved a car, specifying no insurance. When we were told to sign, we were not asked or told that the sales person had us signed to have insurance, adding to the cost. We were in a hurry, through we had a membership, but there was no express checkout line. We were charged more, dishonest!2.0 Poor
Apr 2019
Cons:
Cancelled reservation without telling me due to my delayed flight. Terrible customer service.8.0 Very Good
Mar 2019
Pros:
friendly staff, very easy drop off, good selection of carsCons:
The Facility might be modernized some but it is an older building. It just looks a little run down. The cars have a lot of miles on them but are in good shape.2.0 Poor
Feb 2019
Cons:
High late fees Very slow transportation shuttle8.4 Very Good
Feb 2019
Pros:
Everything was pretty convenient. Great price for a good car. No one hassled me about add-ons, etc, airport shuttle was quick, pre-paid gas price was actually pretty good, fairly nice people.6 locations in Los Angeles
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3.9 Poor
July 2021
5.9 Fair
June 2021
2.0 Poor
May 2021
Cons:
N/A2.0 Poor
May 2021
Pros:
Waited in line 3 hours before I was able to get my car, then was given a car with no keys and it took another hour to get a replacementCons:
Just about everything4.0 Mediocre
May 2021
Cons:
They didn’t explain the charges and “upgraded” me to a car that cost double what I reserved with hidden charges. When I asked if any other less expensive vehicles were available the agent just said no. I was too tired and hungry to look somewhere else.4.0 Mediocre
May 2021
Pros:
Pick up was a nightmare. Super long line to pick up. 1.5 hours. Check in staff kept going on breaks. Very unorganized and took way too long. Drop off was a breeze.Cons:
Quicker pick ups. Stop harassing to get insurance.5 locations in Los Angeles
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2.0 Poor
Nov 2023
2.0 Poor
Oct 2023
8.0 Very Good
Sept 2023
1.9 Poor
July 2021
6.0 Okay
May 2021
Cons:
I was charged extra for dropping the car off in San Diego even though I clearly told them this beforehand.2.0 Poor
May 2021
Pros:
Nothing. My car broke down about 15 minutes after getting in it. I was stuck on the 405 for over an hour. It was very dangerous.Cons:
Check the fluids on the car. Roadside assistance should answer the phone. And then after all that I am now being harassed to return a car that I have.One location in Los Angeles
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4.0 Mediocre
Nov 2023
4.0 Mediocre
Nov 2023
10.0 Wonderful
Nov 2023
2.0 Poor
Oct 2023
10.0 Wonderful
June 2023
2.0 Poor
Mar 2023
One location in Los Angeles
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2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
8.0 Very Good
Nov 2023
2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
2.0 Poor
Oct 2023
One location in Los Angeles
Locations in Los Angeles
5301 W. 104th St
+1 866 597 4554
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2.0 Poor
Mar 2023
6.0 Okay
Mar 2023
2.0 Poor
Mar 2023
10.0 Wonderful
May 2021
Pros:
Shuttle pickup was prompt2.0 Poor
May 2021
Pros:
They charged me 3 times!!!Cons:
Don’t charge your customers more money than you should2.0 Poor
May 2021
Pros:
The drop off was as difficult as they could make it. You had to take a bus to a parking lot and then they picked up in a van at the parking lot to take you to the rental office. Drop off was even worse, they are only open 8:00 Am to 6:00 PM. If you have a flight later in the day, you have to take the rental car to a over night parking lot and pay an extra 27.50 for that service. The thing they don't tell you is that in order to get into the parking lot you have to have a reservation with the parking lot. They don't tell you this and then your stuck with the car and not able to make it to your flight.Cons:
Everything! This place is super shady and I would highly suggest removing them from KAYAK as they are not a good representative of what this booking company stands for. I have used KAYAK on numerous occasions and have always had a good experience. I was very upset that this type of company was an available option on this website. I would like to tell you I was the only person to experience this problem but unfortunately that is not the case. Ran into several other travelers who had similar problems to my own with this company located at 5301 w. 104Th st., Los angeles ca 90045.One location in Los Angeles
Locations in Los Angeles
5280 W Century Blvd
+1 310 410 2313
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2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
One location in Los Angeles
Locations in Los Angeles
Please Go To Fox Counter
+1 323 673 9084
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8.0 Very Good
Nov 2023
10.0 Wonderful
Nov 2023
2.0 Poor
Oct 2023
2.0 Poor
Oct 2023
2.0 Poor
Oct 2023
2.0 Poor
Oct 2023
2 locations in Los Angeles
from $156/dayLocations in Los Angeles
9750 Airport Blvd
+1 213 784 8585
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Reviews
10.0 Wonderful
Nov 2023
2.0 Poor
Nov 2023
4.0 Mediocre
Oct 2023
2.0 Poor
Oct 2023
8.0 Very Good
Sept 2023
2.0 Poor
Sept 2023
2 locations in Los Angeles
Locations in Los Angeles
1632 S. La Cienega Blvd.
+1 310 550 5725
Los Angeles Int’l Airport - Four Points Sheraton
+1 424 295 0587
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Reviews
6.0 Okay
Nov 2023
8.0 Very Good
Oct 2023
2.0 Poor
Oct 2023
2.0 Poor
Sept 2023
2.0 Poor
Sept 2023
4.0 Mediocre
Sept 2023
One location in Los Angeles
from $333/dayLocations in Los Angeles
9020 Bellanca Avenue
+1 310 641 7000
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Reviews
10.0 Wonderful
July 2022
8.0 Very Good
May 2022
7.9 Good
Aug 2021
9.2 Wonderful
Oct 2020
Pros:
The car wasn’t in a perfect condition but was ok.10.0 Wonderful
Oct 2019
Pros:
Lindon was Super helpful and friendly when I called ahead to confirm the reservation AND the day of! We’ve worked with other companies, but will be returning to State Van rental because of his excellent customer serviceCons:
It would have been better if they had high-ceiling or Promaster cargo vans10.0 Wonderful
June 2019
Pros:
Helpful and friendly staff. Smooth experience.