Car hire in Boyle Heights (Los Angeles)

Driver's age: 26-65

Sun 5/5

Sun 12/5

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Mini

Economy

Compact

Intermediate

Standard

Full-size

Luxury

People mover

Passenger van

SUV

Commercial

Pick-up truck

Avis

5.8

Fair

32 reviews

Cleanliness

6.8

Comfort

6.8

Pick-up/Drop-off

5.9

Value for money

6.0

2 locations in Boyle Heights

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from $119/day

Locations in Boyle Heights (Los Angeles)

647 Mateo Street

+1 213 328 6182

Monday	07:00 - 17:00
Tuesday	07:00 - 17:00
Wednesday	07:00 - 17:00
Thursday	07:00 - 17:00
Friday	07:00 - 17:00
Saturday	08:00 - 14:00
Sunday	08:00 - 14:00

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800 North Alameda Street

+1 213 617 2137

Monday	08:00 - 14:00
Tuesday	08:00 - 14:00
Wednesday	08:00 - 14:00
Thursday	08:00 - 14:00
Friday	08:00 - 14:00
Saturday	08:00 - 14:00

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Reviews

10.0 Wonderful

Dec 2020

Pros:

Pickup and drop off was super easy, had no issues.

2.0 Poor

Dec 2018

Pros:

In the middle of all things the Avis guy was polite and empathetic, at the end of the day it wasn't his fault

Cons:

We made the reservation thru kayak, however when we got to the avis office they told us that there were no cars available and that they didn't understand why they had let us reserve the cars. It was a major disappointment.

2.0 Poor

Oct 2018

Cons:

The car we received was dirty and after half a day the engine broke down, we had to arrive to the airport to change it and we received the worst service from the avis representative.

10.0 Wonderful

Aug 2018

Pros:

No hassle no problem smooth transition returning vehicle . The car I was given was new and clean , driving it felt like putting on fresh clean clothes. Overall excellent experience.

4.4 Mediocre

May 2018

Pros:

The car worked.

Cons:

I made a reservation for LAX, not Los Ángeles in general. If I put LAX, only the LAX station should show up. I made a reservation thinking that that’s the location my car was at. I got the place only to learn that my reservation was at another Avis that was 45 minutes away. Price wasn’t matched even though both stations are in the same city. I paid more than double what my reservation said it’d be. The guy that helped me was clueless as to how to do his job and needed assistance from 3 different employees. He couldn’t even spell my name. Everyone else was helped adequately and left happy. I left never wanting to come back. Luckily the staff at the SMX station is better trained and frindlier.

2.0 Poor

Apr 2018

Cons:

Arrived at the location to pick up reserved car, a Ford Fiesta. Was not only told that that car was not actually available but also that the only car that was available on the lot was a pickup truck. In addition to this, when we received the paperwork the price had doubled. Not a word was said about this price jump verbally, nor was it pointed out in the paperwork but luckily I’m a thorough reader. Spent over an hour negotiating to attempt to get the car and price I reserved for and got neither. As for the car, we refused to take the pickup as it would double the cost of gas and after a long while of being told that there was nothing else they finally admitted that a Nissan sedan was actually available, which we took (and was dirty). The only way I was compensated for the trouble was the addition of insurance for no extra cost.

Hertz

5.7

Fair

61 reviews

Best rated

Cheapest deal

Cleanliness

6.5

Comfort

6.4

Pick-up/Drop-off

5.5

Value for money

5.9

2 locations in Boyle Heights

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from $49/day

Locations in Boyle Heights (Los Angeles)

120 S Los Angeles Street

+1 213 617 8972

Monday	08:00 - 14:00
Tuesday	08:00 - 14:00
Wednesday	08:00 - 14:00
Thursday	08:00 - 14:00
Friday	08:00 - 14:00
Saturday	09:00 - 13:00

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800 N Alameda St

+1 213 625 1034

Monday	08:00 - 14:00
Tuesday	08:00 - 14:00
Wednesday	08:00 - 14:00
Thursday	08:00 - 14:00
Friday	08:00 - 14:00
Saturday	09:00 - 13:00

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Reviews

2.0 Poor

Dec 2021

Pickup location DID NOT EXIST.. Reservation was automatically changed to an address on the OTHER SIDE of Los Angeles With NO Notice. Called and they refused to move the reservation to a closer location.

2.0 Poor

Nov 2021

The dealer was nowhere near the airport, which I wish was specified.

2.0 Poor

Mar 2021

Cons:

When we got to the rental place in union station they informed us they were all out of cars even though we booked a convertible and had that reservation confirmed for several weeks prior. No one informed us that they ran out of cars until we arrived the day off. Very poor experience.

2.0 Poor

Mar 2021

Pros:

They were closed during the time I was supposed to pick up my car so I didn’t even get a rental.

Cons:

Only charging someone for a car when they can actually pick the car up. I had to rent from another agency and the original rental I chose had a no refund policy so I’m out $200!

2.0 Poor

Mar 2021

Cons:

The staff was super unfriendly and didn’t even have a car ready for me though I made a reservation. I won’t be renting through Hertz again.

2.0 Poor

Feb 2021

Cons:

Called at the last minutes for no car

Budget

5.6

Fair

21 reviews

Cleanliness

6.5

Comfort

6.6

Pick-up/Drop-off

5.5

Value for money

5.7

2 locations in Boyle Heights

Show locations

from $90/day

Locations in Boyle Heights (Los Angeles)

647 Mateo Street

+1 213 328 6380

Monday	07:00 - 17:00
Tuesday	07:00 - 17:00
Wednesday	07:00 - 17:00
Thursday	07:00 - 17:00
Friday	07:00 - 17:00
Saturday	08:00 - 14:00
Sunday	08:00 - 14:00

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800 North Alameda Street

+1 213 617 2977

Monday	08:00 - 14:00
Tuesday	08:00 - 14:00
Wednesday	08:00 - 14:00
Thursday	08:00 - 14:00
Friday	08:00 - 14:00
Saturday	08:00 - 14:00

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Reviews

6.0 Okay

Apr 2024

Gave me the car with half a tank and said to return it that way but when I returned it they said it had to be a full tank. Luckily I had paperwork proving it but I don’t think I should have to go through that.

2.0 Poor

Oct 2022

A "confirmed" "reservation" doesn't guarantee that a car gets reserved for you—regardless of the dictionary definition of those words. On the day of pickup, no cars were available, my booking was cancelled, and I had to alter my plans entirely.

2.0 Poor

Mar 2021

Pros:

Drop off receipt showed a different amount than the amount shown on my credit card

Cons:

Better customer service

2.0 Poor

Jan 2020

Cons:

Worst experience ever!!

2.0 Poor

July 2018

Pros:

nothing

Cons:

Wrong location, had thought airport location but instead was downtown location and location that was booked for didn’t have vehicle either

7.6 Good

Jan 2018

Pros:

Car was great- zippy, clean and exactly as we had reserved. No surprises.

Cons:

The pick up point was understaffed and it took us almost an hour to get our vehicle

Thrifty

5.4

Fair

No reviews available

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