Guest reviews
Overall rating
7.3
Good
Based on 4,788 reviews
Cleanliness
6.9
Comfort
6.9
Pickup/dropoff
6.1
Value for money
6.5
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Budget car rental prices in Los Angeles
| Compact | $45/day | |
| Intermediate | $37/day | |
| Standard | $39/day | |
| Full-size | $40/day | |
| 4x4 | $54/day | |
| People mover | $70/day |
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
easy drop
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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8.0
Pros: Good car, discount through Costco
Cons: Fast break car wasn’t available at pickup and fast break desk wasn’t staffed at 2 in the afternoon. Took a while to find someone and get help getting my car.
review from
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7.6
Cons: Very long wait at pick up. Grungy pick up office
review from
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7.2
Pros: The car was fine and the pickup and drop-off people were courteous. The pickup took a long time but it was a busy Friday afternoon
Cons: The rate included all kinds of add ons and ended being very expensive. I knew that going in but it was still frustrating. Next time I might use Lyft.
review from
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4.4
Cons: It took way too long to get to the counter. Once we were there, they told us the car we reserved wasn't ready and we would have to wait for an indeterminate period of time. The only option was an up-charge for a different car immediately. The place was understaffed and we felt manipulated.
review from
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4.4
Pros: The car itself I am actually interested in.
Cons: Basically everything. The car was filthy outside but I waited in line so long I wasn’t going to complain. There is ZERO chance of talking to anyone at a location. I tried 3. I also went to drop off at“express” drop off that took 30min as there was NO Budget signage or directions.
review from
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8.0
Cons: Car had a cigarette odor that came through after a day. Wash and cleaning covered it up at pickup.
review from
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2.8
Pros: Staff at counter was very nice, informative. I travel often for work and always rent with Hertz. They were sold out so I went with Budget this time around. Definitely never renting from them again. Car was not dirty, inside/out. Shuttle to/from airport not frequent.
Cons: Everything. This business is terrible.
review from
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5.2
Pros: Nothing good about rental cars through Kayak.
Cons: Not enough room to write the issue... Had to get an Uber to get to the pick up location after it was changed 3 times by Budget. I get there, no car... only after calling Budget I got a car, 3 hours later. I will NOT use Kayak again for rental car.
review from
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2.0
Cons: Shuttle bus never came. So I made a reservation w Thrifty after I saw three of their shuttles come and go.
review from
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8.8
Budget through Costco
Pros: Fastbreak is available for Costco members so you’ll be able to book with Costco and receive a discount and not have to wait in line for paperwork. Had a choice of 4-5 cars to pick up when I arrived. Shuttle was quicker than my last experience and drop off went fast and airport drop off was fast.
Cons: Car upholstery was stained, but otherwise the car ran well and was clean.
review from
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2.0
Understaffed and slow
Pros: Almost nothing.
Cons: They had two people working and about 15 people waiting. Their "system" went down because it was Saturday night, that was their excuse. It took them a half hour to get my car, and only one other person was on staff, also taking about a half hour for his person. They were doing everything by hand and it was impossible. Received the car and it vaguely smelled of smoke. At this point I just needed to get the hell out of there.
review from
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4.4
Pros: Car was nice. Brand new, lots of room.
Cons: Agent at airport was rude, non friendly, barely said a word to me. When I asked a question, his reply was"It's all here in the contract."
review from
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8.0
Pros: Good car, discount through Costco
Cons: Fast break car wasn’t available at pickup and fast break desk wasn’t staffed at 2 in the afternoon. Took a while to find someone and get help getting my car.
review from
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7.6
Cons: Very long wait at pick up. Grungy pick up office
review from
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7.2
Pros: The car was fine and the pickup and drop-off people were courteous. The pickup took a long time but it was a busy Friday afternoon
Cons: The rate included all kinds of add ons and ended being very expensive. I knew that going in but it was still frustrating. Next time I might use Lyft.
review from
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8.0
Cons: Car had a cigarette odor that came through after a day. Wash and cleaning covered it up at pickup.
review from
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4.4
Cons: It took way too long to get to the counter. Once we were there, they told us the car we reserved wasn't ready and we would have to wait for an indeterminate period of time. The only option was an up-charge for a different car immediately. The place was understaffed and we felt manipulated.
review from
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4.4
Pros: The car itself I am actually interested in.
Cons: Basically everything. The car was filthy outside but I waited in line so long I wasn’t going to complain. There is ZERO chance of talking to anyone at a location. I tried 3. I also went to drop off at“express” drop off that took 30min as there was NO Budget signage or directions.
review from
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2.8
Pros: Staff at counter was very nice, informative. I travel often for work and always rent with Hertz. They were sold out so I went with Budget this time around. Definitely never renting from them again. Car was not dirty, inside/out. Shuttle to/from airport not frequent.
Cons: Everything. This business is terrible.
review from
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5.2
Pros: Nothing good about rental cars through Kayak.
Cons: Not enough room to write the issue... Had to get an Uber to get to the pick up location after it was changed 3 times by Budget. I get there, no car... only after calling Budget I got a car, 3 hours later. I will NOT use Kayak again for rental car.
review from
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2.0
Cons: Shuttle bus never came. So I made a reservation w Thrifty after I saw three of their shuttles come and go.
review from
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2.0
Understaffed and slow
Pros: Almost nothing.
Cons: They had two people working and about 15 people waiting. Their "system" went down because it was Saturday night, that was their excuse. It took them a half hour to get my car, and only one other person was on staff, also taking about a half hour for his person. They were doing everything by hand and it was impossible. Received the car and it vaguely smelled of smoke. At this point I just needed to get the hell out of there.
review from
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4.4
Pros: Car was nice. Brand new, lots of room.
Cons: Agent at airport was rude, non friendly, barely said a word to me. When I asked a question, his reply was"It's all here in the contract."
review from
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Where can I find Budget hire cars in Los Angeles?
800 North Alameda Street, Budget car hire
Address
800 North Alameda StreetPhone
+1 213 617 2977Top tips for hiring a car from Budget in Los Angeles
- 25% of our users found a car hire from Budget in Los Angeles for $44 or less
- Book your car hire from Los Angeles in Budget at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Budget in Los Angeles are around 49% cheaper than other car types, on average
FAQs about hiring a car from Budget in Los Angeles
How much does it cost to hire a car from Budget in Los Angeles?
On average a car hire from Budget in Los Angeles costs $57 per day.
What is the most popular car hire from Budget in Los Angeles?
Intermediate (Toyota Corolla or similar) is the most frequently booked car hire type from Budget in Los Angeles.
How many car hire locations does Budget have in Los Angeles?
Budget has 11 car hire locations in Los Angeles. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Los Angeles Airport (LAX)?
Yes
Does Budget offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?
Yes