Book NU Car car rentals at Los Angeles Airport

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7

Good

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Okay

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car was cleangreat experience

get the cargreat price

car availablecredit card

dirty carrental place

take a shuttlecar was dirty

liability insurancenever use

customer serviceshuttle from the airport

4.0

Cons:My agreement said unlimited miles. At the counted they told me it was 150 mile limit. They charged me an extra $75 for unlimited miles.Reviewed 28 Dec. 2020

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2.0

Would never use after our experience/non-experienceCons:They were closed at the time I had indicated I wanted to pick up the vehicle. Then, the next morning early I left them a message that we would be by to pick up the vehicle and I received no return call. We got there and they did not have the vehicle we requested or the equivalent (would hold the same number of passengers) for the same price. I attempted to call the corporate number to complain about it and had to leave a message because no one answered but did not receive a call back in a reasonable time frame even though I indicated the issue was urgent and gave them my cell number to call me. Repeated a couple of more times with no call back. In the end I told the guy at the rental counter that I wanted to cancel the reservation and he said he could not do that and that I needed to call the corporate number to do that. Called and left message and apparently they did finally call me back approximately 6 hours later but they did it from a blocked number so I did not pick it up. Called them back and got voicemail as I had all the previous times with my cell number, my confirmation number and a message about the issue and that I wanted the reservation cancelled. Have not received any call back. All I want from them is my money refunded.Reviewed 29 May 2018

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2.0

Pros:NothingCons:They need better customer service. They need to have more man power in order to handle the phones. They’re terrible. The rental place I have ever seen. They need to get it together. Who contacts a rental company through via email. People want service immediately not tomorrow.Reviewed 1 Mar. 2021

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2.0

Pros:Nothing, this company is a big scam.Cons:This company just needs to be shut down. We waited in line for two hours. We were definitely not the only people who were upset. Everyone in line and nearly everyone who got serviced were upset in varying levels. Extremely false advertising. On priceline they said no insurance but there they require you to pay our forfeit your unrefundable money. The wait was two hours but they have a two hour window to pick up the car.Reviewed 2 Mar. 2021

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9.6

Pros:Easy, quick shuttle to and from airport.Reviewed 30 Oct. 2020

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8.0

Pros:Pick & drop off very easy, clean/new vehiclesCons:Directions with shuttle instructions to rental companyReviewed 12 Oct. 2020

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2.0

Avoid Nu Car Rental!!Cons:Crappy location, unhelpful employees, long line to get the car, they had to take photos of every aspect of the car before I took it so clearly they want to nickel and dime you for everything, the car interior was filthy, the front tires were completely bald (thank god I didn't hit rain), and the best part, it came with 3/8 full tank of gas. I asked the attendant why it wasn't full, he said I just had to return it with 3/8 tank full. How does one accomplish that? Why not just return it filled? I told him that's ridiculous, and then he just said the car gets 20 MPG and that I should be able to figure it out. All in all this operation is trash, the cars are trash, and it's not worth the insignificant dollar savings to rent from here. Go with an established brand, such as Avis or Hertz. NEVER. AGAIN.Reviewed 3 May 2016

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2.0

Pros:Nothing!Cons:The rental place was closed at 6:30 pm when I arrived. I was stranded without a car. What car rental closes before 6:30 pm at LAX? All rental companies are open 24 hours at LAX. UNBELIEVEABLE.Reviewed 24 Nov. 2020

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2.0

Pros:Nothing. Desk man was horrible. In addition, no cars were available on my pickup date. Then I went back the next day and again no cars and a rude desk man. He told me he was short staffed. He acted as if that was my problem.Cons:Everything. Awful experienceReviewed 1 Dec. 2020

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10.0

Cons:Proof of insurance is not necessaryReviewed 15 Mar. 2021

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10.0

Pros:The drop off was super easy.Cons:People should know in advance they have to pay a $300.00 deposit. Some people couldn’t pay it so the check in was very slow.Reviewed 16 Mar. 2021

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6.0

Great once we got the car. Horrible process getting it.Pros:The car was great and drop-off was super easy.Cons:Customer service and pick up on the front end was pretty rough. I am someone who gives quite a bit of grace in these areas, but I called months before our arrangement to change the reservation to the next day. The man on the phone told me he had taken care of it and left a note in the system, however, when we got there, he obviously had not. The people at the desk didn’t believe me, and were not super willing to help. I finally just had to ask if I was getting a car or a refund, and they finally worked something out. It took about 45 minutes though, and I’ve never waited that long to get a rental car. Our travel day had already been rough because of some delays, and they were not very accommodating to that either. Not sure if it was worth the cheaper price all in all.Reviewed 8 Sep. 2018

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• How much does it cost to hire a car from NU Car at Los Angeles Airport?

  On average a hire car from NU Car at Los Angeles Airport costs $54 per day.

• What is the most popular hire car from NU Car at Los Angeles Airport?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from NU Car at Los Angeles Airport.

• Where can I find NU Car hire cars at Los Angeles Airport?

  5400 West Century Boulevard is the closest NU Car hire car location to Los Angeles Airport. The telephone number for this location is +1 310 665 9025.

• Does NU Car offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?

  Yes