Book Budget car rentals at Los Angeles Airport

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27

Good

21

Okay

16

Mediocre

15

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6.0

Cons:Agent tried to upsell.Reviewed 16 Feb. 2021

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4.8

Pretty crummy experiencePros:Insomuch as the car worked and didn't have any issues, I suppose this experience was a success in that respect. The car was clean on the inside but had some dings and knicks on the outside. I took photos of all of them so that no one would try to pin them on me upon return.Cons:The facility was run-down, poorly maintained, features not working (like the touch-screens so you can see what you're signing up for), and the paper print out was so oblique in its language, I'm pretty sure I was charged $55 extra for 'tolls' that I did not use. I don't even know where a toll road is in Los Angeles. I don't understand why rental car companies can't just be more simple and up-front in presenting their information and pricing so you don't always feel like you're being swindled. I have rented from many different rental car services and this one needs to step up its game if it wants to compete with the other services that offer similar prices with a nicer looks, transport buses, and staff.Reviewed 14 Sep. 2016

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5.2

DisorganizationPros:A separate line / desk for returns helped a lot (helped me catch my flight).Cons:The car I picked up had 3/4 gas, so I filled it back to there, but you gave me a hard time about it at pickup. Eventually waived the charge but were pretty unkind about it. Took longer to check out (had to go in) and then took forever at the desk to get the charges right: the amount was still higher for no clear reason. Worked it out eventually, but very unclear and haphazard. Is this even a real company? It was like it was your first day operating. (Also, it looks like the contract you gave me was about $10 higher than the one I signed and gave you. That should be totally illegal!) If you give me a copy of the receipt, it should be the same as what I signed - obviously!Reviewed 23 Aug. 2017

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6.0

The Budget Counter at LAX is a nightmare. Redlands is fabulous.Pros:Budget offen offers the best prices to one way less traveled destinations such as LAX to Redlands.Cons:I used Budget frequently. I know I should sign up for Fast Track but I always forget to do so. Monday night I picked up the car at LAX I had just finished a 9 hour flight from Iceland and was tired and cranky. There was a long line at the Budget counter which seemed not to be moving at all. Half of the agents appeared to be on break and the ones working seemed to be engaging in allot of pointless conversations with the clients being served and with each other. Many of them also appeared to be moving and walking in slow motion. It took me about 40 minutes to get to an agent who then spent allot of time trying to convince me to buy the expensive insurance and a GPS - more time than it took me to reclaim my luggage and go through customs.Reviewed 28 Jun. 2017

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2.0

Pros:The people in LA were nice but I thnk your company is not telling all the facts and Busget is taking advantage of that.I wanted to hve my car for an extra 3days Budget wanted to charge me $2000.A big part of the blam lays clearly ayour feet yuou never mentioned that if you wished to increae the lenght of the rental that dget would rort us becauase you were out of the picture.Yes you can blame budget but you should make it quiet plain that in the end once the deal with Kawtak is finished and you want to carry on using the car budget will screw you and you have not told us that is what they will do.Cons:This soured the wholeddealReviewed 25 Sep. 2017

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2.0

Unwanted credit card chargeCons:Budget charged us additional 215.19 USD without telling us why after return.Reviewed 20 Aug. 2016

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7.6

Pros:Very clean & comfortable car.Cons:Collection process slow.Reviewed 11 Feb. 2017

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9.6

Overall very satisfactoryPros:Drop back to LAX very efficient Good to start with full tankCons:Impossible to contact by phone when we had a questionReviewed 8 Aug. 2017

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10.0

Pros:Everything was good!Cons:Costumer services could be better!Reviewed 8 Sep. 2020

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8.4

Cons:Pick up was not quick, it is covid so I get it but they really needed one more agent at the counter.Reviewed 20 Jul. 2020

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6.0

Cons:The shuttle drivers were blaring music and the shuttles were disgusting. They did it look as if they had been cleaned in weeks.Reviewed 22 Aug. 2020

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4.0

Cons:The gentleman who took care of the drop off/pick up in Palm desert has always been respectful, efficient, fast, and pleasant. Just really good at his job. I make sure i rent a car from that location specifically because it's one of those things when I already have a lot of things to stress about on that day of travel and I know that renting a car from that location will be foolproof easy and fast because of the person at the counter is good at his job. Note: I put mediocre overall rating because the car that i got from Los Angeles airport smells really bad. I dont know if it's from a dog or cat poop or whatever but it makes me wanna throw up. I just didnt have the time or the energy to exchange cars when i realize i couldnt take it.Reviewed 13 Feb. 2021

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• How much does it cost to hire a car from Budget at Los Angeles Airport?

  On average a hire car from Budget at Los Angeles Airport costs $54 per day.

• What is the most popular hire car from Budget at Los Angeles Airport?

  Economy (Ford Fiesta or similar) is the most frequently booked hire car type from Budget at Los Angeles Airport.

• Where can I find Budget hire cars at Los Angeles Airport?

  9775 Airport Boulevard is the closest Budget hire car location to Los Angeles Airport. The telephone number for this location is +1 310 642 4500.

• Does Budget offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?

  Yes