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2 locations in Terminal Island
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Reviews
2.0 Poor
Dec 2023
2.0 Poor
July 2019
Cons:
I was told I couldn't pick up my reservation with my card it had to be the drivers card. I left without a car and had already paid for insurance. I am out of the $ put forth for the insurance and the plans I had were ruined because they required the car. Requirements should be listed during reservat6.8 Okay
Mar 2019
Pros:
Pick up: A one gal office. It's feast or famine. She's great though....once you get up to the counter. Drop off: Less than two minutes!Cons:
If Budget offered a shuttle from the World Cruise terminal to the counter...what a win win! Budget counter is inside a hotel with renovations going on. Only a one woman show and she does her very best. Tried to see if drop off at a city location instead of PHX. Only Kayak could do that.7.2 Good
Dec 2018
Cons:
Drop off location in Long Beach hotel was not very well marked, deep in parking garage. From garage, no clear directions to dropoff desk, which was not manned at the time but web site had listed as open.2.0 Poor
Nov 2018
Pros:
PRICE WAS OKCons:
STRANGE HOURS AND NO ONE ANSWERS PHONE LUNCH 1-2PM COMMUNICATION NOT CLEAR ON HOURS SOMEONE TOLD ME THEY CLOSE AT 1PM. NOT TELLING ME " FOR LUNCH " STRANGE PERSON. WILLIAM.2.0 Poor
Nov 2018
Cons:
No cars left. why allow a booking when there are no cars?2 locations in Terminal Island
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10.0 Wonderful
June 2021
10.0 Wonderful
May 2021
Cons:
Car drive well for being on the smaller side.8.0 Very Good
Sept 2020
Cons:
Car stereo capped at 14 so could not enjoy music No one could gelp4.0 Mediocre
Aug 2020
Cons:
I actually would have gotten the vehicle I requested and that it was clean , trash & order free.9.6 Wonderful
Aug 2020
Pros:
Staff was excellent, great location...Cons:
Drop off location said reserve for enterprise customers and not specifically saying “ Rental car Return here/drop off”10.0 Wonderful
Dec 2019
Pros:
Eddie and Andrew were so helpful! I needed a big car to take my big family and our luggage from the port to Disneyland and they totally delivered! The process was so easy and Andrew explained everything clearly and answered all our questions. We were rolling to see Mickey Mouse in no time!One location in Terminal Island
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Reviews
10.0 Wonderful
Mar 2024
One location in Terminal Island
One location in Terminal Island
Filters
Reviews
7.2 Good
Nov 2019
Cons:
Had to take a taxi to another location which was $30 and then had to wait an hour for a car to be brought from the location we were at originally with an infant with us. Car had less than a half tank of gas and no one went over the condition of the car with us.10.0 Wonderful
Apr 2019
Pros:
Extremely friendly and extremely helpful. I loved it easy no hassle9.6 Wonderful
Feb 2019
Pros:
Customer service, prompt and efficient.. provide the necessary details.Cons:
Cleaning of the car, especially the interior.6.0 Okay
Feb 2018
Pros:
Easy to find & returnCons:
The car I ordered was not available, The up grade was a Dodge pickup. When we turned it in the bill went from $113.20 to $184.89. We didn't use it so we only drove from Long beach to LAX. I did call Avis and they will give me a credit bringing the bill down to $118.26.2.8 Poor
Feb 2018
Cons:
Our reservation was for 9, however we were delayed by 50 minutes (not arriving until 9:50) getting off the ship due due a lost piece of luggage. Then we needed to wait in line for 15 + minutes. At the time of check in we were told they only hold the car for 30 minutes and our car was gone. We were required to upgrade at a cost of $15 more.2.0 Poor
Feb 2018
Pros:
I don’t know...didn’t get a car.Cons:
The place was overbooked, and although Kayak indicated and confirmed that I had a rental car, and I got an Uber to the facility, there were no vehicles to be had, and I was abruptly notified jay there weren’t any coming in. There really needs to be some way of limiting rentals and preventing this issue (over booking). We had to walk to another agency with our luggage and pay more than intended...much more. But I got a car.One location in Terminal Island
Filters
Reviews
6.0 Okay
Feb 2024
10.0 Wonderful
Dec 2023
2.0 Poor
Apr 2021
Cons:
Rental canceled by Hertz 2 days before the date8.0 Very Good
Jan 2017
Pros:
good counter serviceCons:
slow pick up at port6.0 Okay
Mar 2016
Pros:
The car functioned properly.Cons:
Dirty car, trash all over the inside. Too busy to pick us up at ship terminal (only two blocks away). Checkout took too long (45 minutes).2.0 Poor
May 2022
One location in Terminal Island
One location in Terminal Island
Yes. Based on our information, DOLLAR in Westchester is the cheapest car hire location in Los Angeles. It is located at 9000 Airport Boulevard.
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