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3 locations in Olympia Pointe
Filters
Reviews
10.0 Wonderful
Feb 2024
10.0 Wonderful
Feb 2024
2.0 Poor
Nov 2023
8.8 Very Good
June 2019
Pros:
The staff very friendly, great personality, great priceCons:
Happy with everything10.0 Wonderful
Mar 2019
Pros:
Great staff. Also received email & call asking if we needed anything. Very professional. Thank you.2.0 Poor
June 2017
Pros:
NothingCons:
Never told me it was an off airport rental that's why it was cheaperOne location in Olympia Pointe
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Reviews
4.0 Mediocre
June 2021
Pros:
drop off was easy.Cons:
vehicle was not full of gasoline. ordered a mid-size SUV and was given a 14 passenger van at a higher rate because they did not have a proper size SUV. there was no windshield water. windows were dirty all the way around.8.0 Very Good
Mar 2021
Pros:
ease of transactionCons:
the cost was high do to demand2.0 Poor
Mar 2021
Pros:
NothingCons:
The lady at front desk was very rude to everyone that came in that day6.0 Okay
Oct 2020
Pros:
The first booking was 20 miles away from the airport, which I wasn't aware then I had to pay more to get a smaller car at the airportCons:
Being able to fast check in, I was in line for an hour2.0 Poor
July 2020
Pros:
Was not able to rent...they kept my deposit4.4 Mediocre
June 2020
Pros:
location and valueCons:
Sales woman was overly pushy concerning extra insurance fees and accidental damage fees and other add-on fees to the overall rental fee. Car was dirty upon receipt: Outside was full of a dark pollution dirtiness on the white paint job of the car. Interior needed vacuuming.One location in Olympia Pointe
Filters
Reviews
2.0 Poor
Mar 2024
10.0 Wonderful
Mar 2024
2.0 Poor
Oct 2023
2.0 Poor
Apr 2021
Pros:
NothingCons:
If when I booked the rental for RSW airport, the car was actually at the airport. Not 30 miles away and then they charged me more than double what I originally paid. Terrible terrible experience. I would never book through this again. So deceitful.10.0 Wonderful
Apr 2021
Pros:
Although it was not at the airport terminal and we needed to take an Uber for pick up the staff was very accomodating and helpful. The whole process was quick.2.0 Poor
Mar 2021
Pros:
Drop off was easyCons:
Ok...where should I start? For starters they didn't have the car I reserved. However, I did start at the wrong Payless location so I will take partial blame. I still feel like they could of provided a better car. The car I received was disgustingly dirty, one headlight was out, and the smell of cigar smoke was awful. I called many times to complain and try to get the headlight fixed, but the customer service was pathetic at best. Never fully understanding my issue. I ended up popping the hood and fixing the headlight myself. I will NEVER.....NEVER EVER NEVER EVER rent through Payless again.One location in Olympia Pointe
One location in Olympia Pointe
One location in Olympia Pointe
One location in Olympia Pointe
One location in Olympia Pointe
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