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One location in Southside Industrial Park
Filters
Reviews
10.0 Wonderful
Nov 2022
2.0 Poor
May 2021
Cons:
The Herz office where we booked our car through Kayak did not have any cars available. They said that a "glitch" in the system was allowing cars to be booked through Kayak and other consolidators, even though there were no cars available, even at the time of booking. This was a terrible situation, which should never have occurred. Kayak needs to work with Herz to correct the problem. I'm not inclined to use Kayak ever again. We were unable to get a car at the last minute, and had to cancel our plans.2.0 Poor
May 2021
Pros:
Worst experience ever.Cons:
You closed that location.2.0 Poor
Apr 2021
Cons:
Rude staff, car was extremely dirty.2.0 Poor
Apr 2021
Cons:
The car we received had been obviously hit and not reported or fixed. We picked it up and went back to hotel to grab the family. We opened the back latch of the van amd the whole end of fin with back stop light came off. We called back to hertz, nothing they could do. They noted it in our contract which was good- so far we know of, but it was a safety issue. They said there was no other vehicle that would fit seven in their inventory. We asked if there’s a different location they sent us there and they told us they could do nothing for us. There is absolutely no easy way to rent vehicles during this time which must be related to Covid. We felt we were given the runaround and absolutely no support whatsoever. We kept the vehicle drove to our next destination which was an hour away. Used it very limited for fear something else might break. Dropped it back off where picked it up at the end of our trip. It was a joke and nightmare. When we returned it they said, that vehicle can’t be rented out it’s a safety issue! We said we know but when we had it you did nothing for us! No credit given. I am reporting this to the Hertz corporate, not sure it will help. A lot of money for a piece of junk and extremely poor port service!2.0 Poor
Mar 2021
Cons:
Due to a wait at the airport for our luggage, we arrived less than an hour after our agreed upon pickup time. Hertz was closed. I planned on returning the next day to pick up my car. They had given away my reservation. I had no vehicle the entire week and was forced to Uber. Ubering ended up being a much better option and I will no longer use Kayak nor Hertz in the future.2 locations in Southside Industrial Park
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Reviews
4.0 Mediocre
June 2021
Pros:
drop off was easy.Cons:
vehicle was not full of gasoline. ordered a mid-size SUV and was given a 14 passenger van at a higher rate because they did not have a proper size SUV. there was no windshield water. windows were dirty all the way around.8.0 Very Good
Mar 2021
Pros:
ease of transactionCons:
the cost was high do to demand2.0 Poor
Mar 2021
Pros:
NothingCons:
The lady at front desk was very rude to everyone that came in that day6.0 Okay
Oct 2020
Pros:
The first booking was 20 miles away from the airport, which I wasn't aware then I had to pay more to get a smaller car at the airportCons:
Being able to fast check in, I was in line for an hour2.0 Poor
July 2020
Pros:
Was not able to rent...they kept my deposit4.4 Mediocre
June 2020
Pros:
location and valueCons:
Sales woman was overly pushy concerning extra insurance fees and accidental damage fees and other add-on fees to the overall rental fee. Car was dirty upon receipt: Outside was full of a dark pollution dirtiness on the white paint job of the car. Interior needed vacuuming.3 locations in Southside Industrial Park
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Reviews
6.0 Okay
Apr 2024
6.0 Okay
Mar 2021
Pros:
Please see belowCons:
The car was clean and we had no issues-but it was high demand caused the cost to be $700 for the week. This Enterprise location is 9 miles from the airport. They do not offer any shuttle, nor do they have reciprocity to drop the car off at the airport. So it was a hassle trying to find an early morning pick up from Enterprise to the airport, and the cab cost $40. Uber/Lyft are not reliable at that time of the day. I called Enterprise many times throughout the week and was on hold forever, or got someone with poor customer service skills. Suggestion is to offer something - either a shuttle, a partnership with a can company for a discounted cab rate, or the ability to drop off at the airport Enterprise location to customers with early morning flights.8.0 Very Good
Mar 2021
Cons:
Have car pick up at airport like suppose to had to take a cab to get car cost $20 each way and I told you had a handicap person with us so needed car at airport6.0 Okay
Dec 2020
Pros:
The staff were all very friendly and helpful. Drop off at SRQ was very easy.Cons:
The original office was closed and Enterprise did not have my phone# to let me know. Fortunately the nearest Enterprise location turned out to be where they were expecting us. Unfortunately, after driving the car for a couple of days we discovered that the dash was full of ants. We took it to Sarasota airport to trade in, and they were overwhelmed with Christmas travelers, so we ended up with a very comfortable pickup truck..4.0 Mediocre
Dec 2020
Cons:
charges mis-applied. Had a priceline booking and it was ignored8.8 Very Good
Feb 2018
Pros:
Friendly staff, the process was easy on both ends.Cons:
Odor of smoke from a previous renter in the car that was a little annoying. But Enterprise has followed up and given us a partial credit.One location in Southside Industrial Park
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Reviews
10.0 Wonderful
Apr 2021
Pros:
Easy pickup and drop off. Clean and new.Cons:
It was over priced.2.0 Poor
Oct 2020
Pros:
when i went to pickup the reserved car;i was told they had no cars available so whats the point of making reservations?9.2 Wonderful
Jan 2020
Pros:
Friendly staff at the bell tower location. Affordable price was a definite plus.Cons:
Maybe a better estimate on our extension of our rental of a half-day.10.0 Wonderful
Feb 2017
Pros:
Excellent friendly service on both ends.2.0 Poor
Nov 2016
Cons:
We were not able to rent the car at all. Although under the same circumstances we were in another city. That is why we chose this company only to be sadly disappointed.One location in Southside Industrial Park
Filters
Reviews
2.0 Poor
Mar 2024
10.0 Wonderful
Mar 2024
2.0 Poor
Oct 2023
2.0 Poor
Apr 2021
Pros:
NothingCons:
If when I booked the rental for RSW airport, the car was actually at the airport. Not 30 miles away and then they charged me more than double what I originally paid. Terrible terrible experience. I would never book through this again. So deceitful.10.0 Wonderful
Apr 2021
Pros:
Although it was not at the airport terminal and we needed to take an Uber for pick up the staff was very accomodating and helpful. The whole process was quick.2.0 Poor
Mar 2021
Pros:
Drop off was easyCons:
Ok...where should I start? For starters they didn't have the car I reserved. However, I did start at the wrong Payless location so I will take partial blame. I still feel like they could of provided a better car. The car I received was disgustingly dirty, one headlight was out, and the smell of cigar smoke was awful. I called many times to complain and try to get the headlight fixed, but the customer service was pathetic at best. Never fully understanding my issue. I ended up popping the hood and fixing the headlight myself. I will NEVER.....NEVER EVER NEVER EVER rent through Payless again.One location in Southside Industrial Park
One location in Southside Industrial Park
One location in Southside Industrial Park
Most popular agency | Enterprise Rent-A-Car |
---|---|
Most popular car type | Full-size |
Average price | $118/day |
Good deal | $117/day |
On average a car hire in Southside Industrial Park costs $118 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire in Southside Industrial Park is ENTERPRISE (6.0, 4 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
Full-size is the most frequently booked hire car type in Southside Industrial Park.
A Full-size car hire in Southside Industrial Park costs $138 per day, on average.
On average a hire car in Southside Industrial Park costs $829 per week ($118 per day).
On average a hire car in Southside Industrial Park costs $3,553 per month ($118 per day).