Book Payless car rentals at Ontario Airport

Ontario, CA, United States - Ontario
1 Jun — 8 Jun
Same drop-off
Ontario, CA, United States - Ontario
Wed 1/6
Noon
Wed 8/6
Noon
Driver's age:

Reviews

Overall rating7.4 GoodBased on 84 reviews
Cleanliness
7.6
Comfort
7.5
Overall
7.2
Pick-up/Drop-off
7.2
Value for money
7.7

Recent reviews

Traveller rating
13
6
7
7
0
Find reviews that mention:
6.0
Pros:The staff (particularly Amina) was very friendly, and the drop off was easy and smooth.Cons:There was a 2-hour wait to get a car. Part of the problem was that, for much of the time, there was just one person behind the counter.Reviewed 7 Jul. 2021
review fromkayak
6.0
Cons:Inform the customer about the $250 depositReviewed 19 Oct. 2020
review fromkayak
10.0
Pros:Nice car. A few bucks less than others. Overall zero problems so I’m happy.Reviewed 29 Aug. 2020
review fromkayak
10.0
Pros:Efficient and fast service.Cons:keep upReviewed 24 Aug. 2020
review fromkayak
8.4
Cons:Car was a little dingy- it was clean, but the interior was pretty worn.Reviewed 13 May 2019
review fromkayak
6.0
Cons:I had asked for a midsize sedan and they said none were available and gave me an SUV. When I got to the lot there were several sedans out there and people coming out after me were getting in them. Also the gentleman took note of my car number and said he would bring the car up. Which he did not do. After standing in the sun for some time I had to ask another attendant and then walk to the corner of the lot to get the car. They did not have a record of me renting through Kayak and had to call over the supervisor to change the pricing which took up time. JoannaReviewed 17 Aug. 2018
review fromkayak
2.0
Total failPros:NothingCons:When the desk was closed early despite my booking for an evening arrival I called the next day to attempt to pick up the car again and was told it would be an additional $350 for the new rate.Reviewed 19 Mar. 2018
review fromkayak
10.0
Great experience and great pricePros:The priceReviewed 14 Dec. 2017
review fromkayak
2.0
Won't rent from them again!!!Cons:They had only two reps working and over 50 people waiting in line. It took two hours to get my rental car after getting their and Payless is closed after 10pm so they have it handled by Fox. The reps were rude and there were no cars available. The amount I was charge was not the same as the amount shown on my rental through Kayak and their argument was that it was the taxes. They finally got a manager and although he was able to fix the overcharge but the car they gave me was horrible and not what I had requested. Incredibly disappointed!!!Reviewed 28 Apr. 2017
review fromkayak
7.2
Car was great, but DO NOT BOOK THE INSURANCE THROUPros:Car was fine (although we had to wait 20 minutes for it to be ready at pickup).Cons:The insurance that was pushed through the Kayak site was a scam. Turns out this is insurance (from Allianz) is completely separate from the insurance that the rental company (Payless) accepts.Reviewed 20 Feb. 2017
review fromkayak
2.0
Waited hours and gave upCons:We arrived in Ontario right on time, but when we made it to the rental car desk we were told to wait. And hour later (with a crying baby) we were told to expect anywhere from an hour to two hours later, or even more. Thankfully, I had made a second reservation at Alamo. They got us into a car. While all of the rental agencies were backed up, Payless was the longest wait with the least amount of information.Reviewed 6 Feb. 2017
review fromkayak
4.4
Took over an hour to get thru pick up and exitCons:Didn't have the car we rented. They had us wait. Tried to give us a pick up truck?! Gave us another car, but it took quite awhile to find the lost key. Too over a half hour to exit the lot due to a very slow security officer. Upon return they had us (and other renters) go BACK INSIDE to the rental counter to wait in line again and never did get a receipt. Absolutely awful experience. Car was fine.Reviewed 16 Jan. 2017
review fromkayak

Payless car rentals near Ontario Airport

3450 E Airport Drive, Payless car hires

Address

3450 E Airport Drive

Hours

Friday06:00 - 23:30
Saturday06:00 - 23:30
Thursday06:00 - 23:30
Wednesday06:00 - 23:30
Tuesday06:00 - 23:30
Monday06:00 - 23:30
Sunday06:00 - 23:30

Phone

+1 909 390 1750

Top tips for renting a car from Payless at Ontario Airport

  • Intermediate hire cars from Payless at Ontario Airport are around 100% cheaper than other car types, on average

FAQs about renting a car from Payless at Ontario Airport