Book Rent-A-Wreck car rentals at Baltimore/Washington Airport

Reviews

Recent reviews

Traveller rating

Excellent

0

Good

0

Okay

0

Mediocre

0

Poor

0

3.6

Never againPros:The car worked.Cons:They were rude when we picked up the car, they were incredibly rude when calling our insurance provider, whom we know personally. They were incredibly vague about the drop-off policy and threatened an abandonment fee when I even brought it up. I called corporate to resolve the issue and the people I spoke to, serveral people, we're even more rude, dismissive, and insulting. I was out in hold mid-sentence and transferred without any notification to the stor, which had no idea why I'd been transferred. I completely regret using them. The car had an air freshener hanging from the nirror, but still smelled.Reviewed 23 Apr. 2016

review from

4.8

Barely worth the slightly older carPros:Slightly cheaper priceCons:Had to call to find out that we wanted the Colonial Airport Parking shuttle after we waited for a while hoping for a Rent-A-Wreck shuttle. Car smelled like cigarette smoke and windows were a bit foggy on the inside. The office wasn't marked The guys at the drop off place weren't particularly helpful with my questions.Reviewed 21 Dec. 2015

review from

4.0

ServicePros:The car was decent but smelled funny, change the oil light was on.Cons:Service was terrible, was promised unlimited miles before booking but it wasnt true, they said faster checkout with a major credit card but still had to jump through many loops to prove I had my own insurance even after acknowledging that my credit card would cover me, a way for them to try and sell me unnecessary add ons. Tried to explain it to the associate but she shrugged me off telling me it's policy, false advertising is what it is.Reviewed 4 May 2016

review from

4.0

Pros:pricing was one thingCons:. a little seedy. car was not clean inside or out. the rental signing process a little outdated and in an uncomfortable setting. In the end, the pricing was not that much cheaper than the nationals/brand names. The policy about the rental period is strict. severe penalty for dropping off after 24 hour period...so ridiculous that I uber'ed to a couple places after I returned the car. My flight came in early and I picked up an hour earlier than anticipated but was leaving at my expected time 26 hours later. 2 extra hours was double the cost.Reviewed 4 Feb. 2016

review from

8.0

Pros:Dropped car off early got a refund for unused days Drivers very courteous pick up easy dropped us at CTA station Worked very wellCons:Not expecting $150 deposit at check in and having to verify our car insurance coverageReviewed 10 Oct. 2015

review from

3.2

Do NOT use this companyPros:Nothing really!Cons:The dispatcher were rude! The van was in need of maintenance - exampke, wipers were old and cracked. It was a big hassle to get into the lot and find the car. The lot attendant was very rude! As my wife concluded, they have ZERO customer service.Reviewed 29 Oct. 2015

review from

8.0

Inconvenient yet okPros:Clean car on inside despite scratches all over the outside. Shuttle drivers personable. Rental staff nice.Cons:Not convenient to airport. You need to take normal rental car shuttle and then wait for another shuttle, that with traffic took 20 minutes to pick me up and another 15 minutes back to office. Thus, spent lots of time just getting shuttle. Not convenient to Midway. The extra time certainly not worth the few dollar savings.Reviewed 3 Nov. 2015

review from

5.2

Smelly CarPros:Courteous staffCons:The car was filthy and smelled like cigarette smoke with an air freshner. Engine light was on... Was not expecting to verify insurance. They could have told me when they called me before pick up.Reviewed 10 Apr. 2016

review from

10.0

Pros:Very accommodating. Decent car. Good experience.Reviewed 13 Oct. 2015

review from

10.0

Pros:Great customer service!Cons:They were unable to see that I had pre paid for the car 2 weeks prior so it was a little confusing when I picked up the vehicle as it appeared that I had never paid for the car. Everything else went smooth!Reviewed 14 Jul. 2016

review from

6.0

Pros:Due to trouble with the mechanics of the car Rent a Wreck is refunding a day's charge. This should be back in account within 3 days, they say.Cons:The muffler came semidetached and it sounded like a street rod. I'm nor sure if this was a safety hazard or not but it wasn't good.Reviewed 14 Oct. 2015

review from

2.0

Car not back to rent and wanted to charge a holdinPros:Did not rent, because the price change when I got to the rental place.Reviewed 11 May 2016

review from

More

• 7.6 /10Enterprise Hire Cars at BWI
• 6.6 /10Avis Hire Cars at BWI
• 6.0 /10Budget Hire Cars at BWI
• 7.1 /10Hertz Hire Cars at BWI

• Where can I find Rent-A-Wreck hire cars at Baltimore/Washington Airport?

  7352 Ritchie Highway is the closest Rent-A-Wreck hire car location to Baltimore/Washington Airport. The telephone number for this location is +1 410 760 1036.

• Does Rent-A-Wreck offer shuttle or airport pick-up services from Baltimore/Washington Airport (BWI)?

  No (according to our data)