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2 locations in South Boston
Filters
Reviews
10.0 Wonderful
Jan 2024
6.0 Okay
Sept 2023
10.0 Wonderful
Sept 2023
8.0 Very Good
Oct 2022
6.0 Okay
Oct 2022
4.0 Mediocre
Oct 2022
3 locations in South Boston
Filters
Reviews
8.0 Very Good
Oct 2023
10.0 Wonderful
Aug 2020
Pros:
Staff was fantastic and flexible, location was convenient!!Cons:
Nothing!2.0 Poor
Jan 2017
Cons:
I had scheduled a pickup at 11:00pm and thought I had confirmed that there would be someone there at that time. However, on my confirmation document, the time was 12:00 pm and I am not sure how that happened. Long story short, when we arrived at the location, there was no one there and when I phoned, the agent told us that pickup had been scheduled for 12:00 noon. They gave away our reserved vehicle to someone else. Due to high demand for vehicles during that time period, we did not get a vehicle for our vacation. The Enterprise agent said that there was nothing they could do because the reservation had been made with a third party.10.0 Wonderful
Dec 2016
Pros:
Outstanding. Consistently one of the best experiences I have with any company in any industry.10.0 Wonderful
Dec 2016
Pros:
Easy, friendly, inexpensive8.4 Very Good
Oct 2016
Pros:
Loved the rate and that I could add two days to my rental easily.Cons:
Not likely your fault but I wish I had been able (or aware of the possibility) to drop the car at the Albany Rennselear Train Depot where there was an Enterprise Car Rental desk in the station, rather than at the Airport. The problem is that Albany has not gotten its act together (for questionable reasons) to create a logical- and affordable way to get from the Airport to the Amtrak Train station in Rennselear without paying a steep taxi fare or wasting in excess of one hour by bus, when it is about fifteen minutes drive.2 locations in South Boston
Filters
Reviews
8.0 Very Good
Oct 2022
10.0 Wonderful
May 2021
Pros:
Great staff at this location and super easy to get in and out.2.8 Poor
Sept 2020
Cons:
Car reeked of smoke. Was the wrong pick up and drop off location. The Avis rep at Logan airport even admitted that they were over sold and could fill out all orders for vehicles. We were stuck with a car that smelt strongly of smoke the whole trip and we wasted extra time going to another location and having to document the smoke smell before leaving as the rental location had no ide6.8 Okay
Sept 2020
Pros:
After waiting in line at the Avis counter at the BOS airport, the Avis associate indicated that my pick up location was the location downtown not the airport. I had indicated on my Kayak search that I wanted BOS airport but I suppose I didn't look at the details to see that it was theCons:
After waiting in line at the Avis counter at the BOS airport, the Avis associate indicated that my pick up location was the location downtown not the airport. I had indicated on my Kayak search that I wanted BOS airport but I suppose I didn't look at the details to see that it was the location on Atlantic Ave. Not a huge deal but did have to get an Uber (or could have ridden the blue line) to get to the downtown location. Upon picking up the car on the 7th floor of the parking garage there was 1 woman working who we had to yell out for because nobody seemed to be around. She came from behind another vehicle and was on a personal phone call and had to tell the person on the phone that she'd "call you back because I have a customer". Not a huge deal I suppose but not the greatest of customer service that the person on the counter downstairs should have called up to the 7th floor to indicate we were coming. The car on the other hand smelled like marijuana inside. Not completely reeking of it but definitely could tell someone had smoked in it somewhat recently. I indicated this to the woman upstairs who said that she would note it and credit my account however nothing has come through indicating any credit. We were in a hurry because of the location mix up so didn't have time to potentially swap cars and the woman did not offer that up any way.2.0 Poor
Sept 2020
Cons:
My reservation was for a pickup time that the office was not even open. I did not get a car.9.2 Wonderful
July 2020
Cons:
Pick up was fantastic, there was no attendant at drop off but about 50 cars being returned.One location in South Boston
Filters
Reviews
10.0 Wonderful
Nov 2019
Pros:
Friendly and easy couldn’t ask for faster service8.0 Very Good
Oct 2019
Cons:
Should give car with full tank of gas10.0 Wonderful
Mar 2019
Pros:
Great customer service during pick up and on the phone to extend the rental. Rep offered great options for our rental needs to maximize our budget options for our needs.Cons:
Signage to find the rental location in Boston was lacking.10.0 Wonderful
Jan 2019
Pros:
Very patient, helpful staff. Got to choose which car to take.8.4 Very Good
Sept 2018
Pros:
I liked the comfortable leather seats.Cons:
I could not drop off the car at the airport.10.0 Wonderful
Aug 2018
Pros:
The return was high in the garage but when I pulled into a National parking spot an agent appeared seemingly out of nowhere. Very nice.One location in South Boston
Filters
Reviews
2.0 Poor
May 2024
2.0 Poor
Apr 2024
2.0 Poor
Feb 2024
6.0 Okay
Nov 2023
One location in South Boston
One location in South Boston
Yes. Based on our information, THRIFTY in East Boston is the cheapest car hire location in Boston. It is located at 100 Tomahawk Drive.
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