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3 locations in Mission Hill
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Reviews
2.0 Poor
Jan 2024
10.0 Wonderful
Nov 2023
10.0 Wonderful
Sept 2023
10.0 Wonderful
Nov 2020
Pros:
Amadeo was super helpful, considerate, and patient with my trying out different cars! Excellent customer service!Cons:
Nothing really except if it could have been free of charge!8.0 Very Good
Aug 2020
Pros:
Staff was friendly and very helpful!10.0 Wonderful
July 2020
Pros:
The staff was very friendly and quick, the cost was 1/2 compared to picking it up from the airport, and the vehicle itself was clean and a comfortable ride. Couldn’t ask for a more painless and hassle free rental car experience.Cons:
The check engine light was on the whole time, but it did not affect the performance of the vehicle. I’d guess it needed an oil chance or scheduled service.One location in Mission Hill
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Reviews
10.0 Wonderful
Jan 2024
6.0 Okay
May 2021
Pros:
Desk staff was helpful.Cons:
Car wasn't clean, Lot attendant was not very friendly. seemed annoyed we had to report a scratch on the car and didnt know the exit process at this location We'd been told car had EZ pass enabled, but most tolls showed it unpaid. Hoping we didn't rack up a lot of fines.2.0 Poor
Apr 2021
Cons:
The car smelled bad when we received it, it was quite damages. After a moth of hacving returned it without any issues, Avis is claiming that I was responsible for the damage which I was absolutely not. I have insurance and their signed form which already proves the damage was the previous to my rental dat, but still I need to be involved in defending this claims and tenths of long and time wasting calls with them and their claims company. I will NEVER rent from Avis again9.6 Wonderful
Mar 2020
Pros:
Easy pick-up. Easy drop-off. Flat-rate for tolls was amazing. No fuss at any step in the process. Both offices were friendly staffed and quick.Cons:
The floors in the back of the car were a little dirty. Not a huge deal. The car also didn't get particularly good mileage for an economy, but again, no biggie.7.6 Good
Oct 2019
Pros:
Dropoff was greatCons:
Windshield in car was super dirty -3.6 Poor
Sept 2019
Pros:
We did not get to utilize our rental since there were no cars available.Cons:
Communication between the rental company and the third party. We shouldn’t of been able to book a car if there were none available.2 locations in Mission Hill
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Reviews
6.0 Okay
Sept 2017
Pros:
Car was ready and clean.Cons:
They moved location into a Sheraton hotel. Had to ask businesses in area where they had moved. No signage. At drop off there was no one working the desk. Just a sign saying they'd be back in 30 m and to complete a form and drop off with hotel valet. We never could find the "form".One location in Mission Hill
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Reviews
5.6 Fair
July 2017
Pros:
Car only had a couple hundred miles on it.Cons:
There were stickers over the trunk and passenger doors saying do not open in different languages. No one removed them and we drove away with a car that looked like it was part of an investigation or something. We arrived at our very affluent friends house and they were appalled. What type of company would allow a customer to drive away like that??? Very disappointing and we may use a different company for all of our travels if something isn't done about this.4.0 Mediocre
Jan 2017
Pros:
- The gentleman at the counter was nice.Cons:
-No signs indicate where the rental pickup location is. Had to ask a concierge in a hotel lobby. -Provided a damaged vehicle and placed blame on me when I returned the vehicle. -The car exterior was quite dirty. I assume it had been sitting in a garage under a dripping stalactite.2.0 Poor
Nov 2016
Cons:
The staff in the return station (99 charles st, nyc) is impolite to serve us. Maybe this is becoz we are chinese? I think this is kind of discrimmination. Will never rent a car jn Dollar.One location in Mission Hill
One location in Mission Hill
Yes. Based on our information, THRIFTY in East Boston is the cheapest car hire location in Boston. It is located at 100 Tomahawk Drive.
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