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6 locations in West Roxbury
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Reviews
2.0 Poor
Dec 2020
Pros:
I reserved online but never got a vehicle. There were no vehicles availableCons:
If I was actually able to rent a car2.4 Poor
Sept 2020
Cons:
The car smelled very strongly of marijuana and even after they scent bombed it (which took forever and I was in a rush), it still smelled. They did not have another car for me, so I had to take it.8.4 Very Good
Oct 2019
Pros:
Staff was excellent. The location was very busy and they all hustled tremendously to take care of everyoneCons:
price10.0 Wonderful
Aug 2019
Pros:
Very friendly and helpful staff. Had my car waiting and ready to go.Cons:
A $250 deposit seems a bit much on a $310 rental.9.2 Wonderful
Aug 2019
Pros:
The staff was very helpful. Even though the car was not immediately ready at my reservation time, they provided frequent updates. Good job.9.2 Wonderful
Oct 2018
Pros:
The comfort of the carCons:
It was not so clean2 locations in West Roxbury
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6.0 Okay
May 2021
Cons:
Engine light came on day two and because most Hertz locations are closed or have modified hours, I stuck with car that had something wrong with it. Then, they over charge me for rental.5.6 Fair
Jan 2020
Pros:
Drop off super easy and fastCons:
Car reeked of cigarette smoke, long time waiting for it to be ready at pick up9.2 Wonderful
Aug 2018
Pros:
Pickup was very pleasant - seemless.7.6 Good
Aug 2017
Pros:
The car was new and cleanCons:
The pickup location was dirty/messy, and the associate working at the desk was pushy to purchase extras.2.0 Poor
June 2017
Pros:
The modelCons:
It cost more than it should have, plus I didn't have enough room on my credit card to rent it.8.0 Very Good
June 2017
Pros:
The car ran well & no problem.Cons:
It took to long to sign off on the carOne location in West Roxbury
One location in West Roxbury
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Reviews
10.0 Wonderful
Aug 2020
Pros:
staff very helpful and friendlyCons:
nothing7.6 Good
Nov 2017
Cons:
Car was dirty when we picked it up and the staff at JFK was unfriendly2.0 Poor
Nov 2022
2.0 Poor
June 2021
Cons:
Notify travelers of early closures of rental agent’s offices.Yes. Based on our information, THRIFTY in East Boston is the cheapest car hire location in Boston. It is located at 100 Tomahawk Drive.
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