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4 locations in Roxbury
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Reviews
8.0 Very Good
Oct 2023
10.0 Wonderful
Sept 2022
10.0 Wonderful
Sept 2020
Cons:
there weren’t enough people working when i picked up the car, so it took a verrrrry long time2.0 Poor
Sept 2020
Pros:
Unfortunately no positivesCons:
Reservation made the previous day around midday. I was called en route to picking it up appx. a half hour before my reservation time to be told that it was canceled due to unavailability. I cannot fathom why you would advertise a reservation for a car that you didn't have available, and then cancel it so close to the pick up time.2.0 Poor
Aug 2020
Pros:
I had the least friendly and least helpful staff I’ve ever had in any car rental experience ever. They refused me a car and then did nothing to help. They essentially locked me out even though I made it on time. I eventually was not able to obtain a car from enterprise. I will never use enterprise again and I have questions about using your app.Cons:
Enterprise did not follow up. They did not offer me a car although I paid for one. They were not able to get me a car at another location and less I was willing to pay over twice as much. They actually lied to me on multiple occasions through the process. Profoundly disappointed.10.0 Wonderful
Aug 2020
Pros:
Staff was fantastic and flexible, location was convenient!!Cons:
Nothing!3 locations in Roxbury
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Reviews
2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
2.0 Poor
Oct 2023
10.0 Wonderful
Oct 2023
4.0 Mediocre
Oct 2023
2.0 Poor
Oct 2023
One location in Roxbury
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Reviews
10.0 Wonderful
Jan 2024
6.0 Okay
May 2021
Pros:
Desk staff was helpful.Cons:
Car wasn't clean, Lot attendant was not very friendly. seemed annoyed we had to report a scratch on the car and didnt know the exit process at this location We'd been told car had EZ pass enabled, but most tolls showed it unpaid. Hoping we didn't rack up a lot of fines.2.0 Poor
Apr 2021
Cons:
The car smelled bad when we received it, it was quite damages. After a moth of hacving returned it without any issues, Avis is claiming that I was responsible for the damage which I was absolutely not. I have insurance and their signed form which already proves the damage was the previous to my rental dat, but still I need to be involved in defending this claims and tenths of long and time wasting calls with them and their claims company. I will NEVER rent from Avis again9.6 Wonderful
Mar 2020
Pros:
Easy pick-up. Easy drop-off. Flat-rate for tolls was amazing. No fuss at any step in the process. Both offices were friendly staffed and quick.Cons:
The floors in the back of the car were a little dirty. Not a huge deal. The car also didn't get particularly good mileage for an economy, but again, no biggie.7.6 Good
Oct 2019
Pros:
Dropoff was greatCons:
Windshield in car was super dirty -3.6 Poor
Sept 2019
Pros:
We did not get to utilize our rental since there were no cars available.Cons:
Communication between the rental company and the third party. We shouldn’t of been able to book a car if there were none available.One location in Roxbury
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Reviews
5.6 Fair
July 2017
Pros:
Car only had a couple hundred miles on it.Cons:
There were stickers over the trunk and passenger doors saying do not open in different languages. No one removed them and we drove away with a car that looked like it was part of an investigation or something. We arrived at our very affluent friends house and they were appalled. What type of company would allow a customer to drive away like that??? Very disappointing and we may use a different company for all of our travels if something isn't done about this.4.0 Mediocre
Jan 2017
Pros:
- The gentleman at the counter was nice.Cons:
-No signs indicate where the rental pickup location is. Had to ask a concierge in a hotel lobby. -Provided a damaged vehicle and placed blame on me when I returned the vehicle. -The car exterior was quite dirty. I assume it had been sitting in a garage under a dripping stalactite.2.0 Poor
Nov 2016
Cons:
The staff in the return station (99 charles st, nyc) is impolite to serve us. Maybe this is becoz we are chinese? I think this is kind of discrimmination. Will never rent a car jn Dollar.One location in Roxbury
Yes. Based on our information, THRIFTY in East Boston is the cheapest car hire location in Boston. It is located at 100 Tomahawk Drive.
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