Pros: Easy process. Nice people.
Cons: The car itself was not good (Nissan Altima). Weird noises, bad steering, lots of alerts on the dash (frontal collision alerts were going off, seat belt light blinking). The air didn’t keep the windshield free from frost and there was no usb power outlet. Overall I should have chosen a different vehicle.
Pros: Excellent customer service. Extended rental time experience was terrific.
Pros: Agent at destination was fine.......Experience at arrival at Logan Airport in Boston was horrible -- see below).
Cons: The pick-up process was horrendous -- 1:00 am, 1 person working and I was 8th in line -- after 20 minutes, I was 5th in line. They were totally unprepared for customers, each or whom had reservations (I checked), and the agent took glee in shmoozing with each customer to the distress and bewilderment of those of us waiting our turn. For the largest provider of car rentals, Hertz has no idea of how to provide efficient and appropriate customer service, especially for those of us who have traveled 8+ hours to arrive at the end of our flight. When I informed the agent at my drop-off destination in Barnstable Airport of my experience, he relied that he hears a lot of that from his customers. Nice job, Hertz, this qualifies you for a job at HHS in the Trump Administration......
Pros: Everything went smoothly. Possibility to drop off car after opening hours.
Pros: Helpful staff member upgraded my rental for almost nothing!
Cons: Big Infiniti was a complex vehicle - would be nice if it came with a cheat sheet on simple controls.
Pros: The check in staff at the counter were very friendly and made the check in process easy and quick. The return process was also efficient!
Cons: Did not like the Toyota Corolla we picked out - our fault! We should have chosen another vehicle. This one was uncomfortable and very basic.
Pros: Friendly staff all around
Cons: Let me know that van is FlexFuel before I drive off. Return was inefficient. I was second of 10 cars to pull in same time, and they processed the last one in line first.
Cons: Did not explain how to use the ez pass
Cons: They charged me $148 for my husband to drive the car. Even tho we have the same insurance policy and only one driver can drive the car at a time. Rip off. Never again hertz.
Cons: Better communication between desk and garage about car type availability.
Pros: Check out and check in were perfect.
Cons: The drivers seat was extremely uncomfortable. It was narrow and short.
Pros: Car was return around 9/2 at around 21:00. The counter has closed, one of the staff told me to park the car on the ramp, it was a little scary! And dropped the key inside the box.
Other suppliers in Boston scored
- 8.6/10 Enterprise car hire in Boston
- 7.4/10 Avis car hire in Boston
- 8.5/10 National car hire in Boston
- 6.7/10 E-Z Rent-A-Car car hire in Boston
- 6.9/10 Payless car hire in Boston
- 7.3/10 Budget car hire in Boston
- 6.9/10 Dollar car hire in Boston
- 6.4/10 Advantage car hire in Boston
- 7.1/10 Thrifty car hire in Boston
- 8.5/10 Alamo car hire in Boston
- 8.2/10 Europcar car hire in Boston
Where can I find Hertz hire cars in Boston?
Address39 Dalton Street
|Monday||08:00 - 16:00|
|Tuesday||08:00 - 16:00|
|Wednesday||08:00 - 16:00|
|Thursday||08:00 - 16:00|
|Friday||08:00 - 16:00|
|Saturday||08:00 - 16:00|
|Sunday||08:00 - 16:00|
Phone+1 617 338 1506
Top tips for hiring a car from Hertz in Boston
- 25% of our users found a car hire from Hertz in Boston for $57 or less
FAQs about hiring a car from Hertz in Boston
How much does it cost to hire a car from Hertz in Boston?
On average a car hire from Hertz in Boston costs $66 per day.
What is the most popular car hire from Hertz in Boston?
Full-size (Chevrolet Tahoe or similar) is the most frequently booked car hire type from Hertz in Boston.
How many car hire locations does Hertz have in Boston?
Hertz has 5 car hire locations in Boston. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Logan Intl airport (BOS)?
Does Hertz offer shuttle or airport pick-up services from Logan Intl airport (BOS)?