Book E-Z Rent-A-Car hire cars in Boston

Boston, MA, United States
4 Nov — 11 Nov
Same drop-off
Boston, MA, United States
Thu 4/11
Noon
Thu 11/11
Noon
Driver's age:

Pros

"Super fast and friendly s."(in 69 reviews)
"The ."(in 765 reviews)
" drop off was easy"(in 742 reviews)

Cons

"The was horrible"(in 134 reviews)
"Shuttle bus was "(in 60 reviews)
"The and smelled bad."(in 36 reviews)

Reviews for E-Z Rent-A-Car in Boston

Overall rating6.7 GoodBased on 157 reviews
Cleanliness
7.0
Comfort
7.2
Overall
6.4
Pick-up/Drop-off
6.2
Value for money
6.5

Recent reviews

Traveller rating
37
19
24
21
0
Find reviews that mention:
2.0
Pros:Unfortunately, there was no chance for me to like anything as E-Z did not have my reservation on file. I spent over an hour at the counter looking to see if the order was wrongfully placed for a different day, if it was set for a different pickup location, or if the rental company had been changed (I individually checked with Alamo, Advantage, Hertz, Enterprise, and more) to unfortunately find out there no company had my reservation on file. By the time the entire ordeal was done, and the option was to reserve a new car, we were so late that we decided to completely change plans and not rent a car for the day. This put extreme stress on myself with family visiting town and I am incredibly frustrated with this experience. Please contact me at mpbrooks16@gmail.com or (708) 212-6034 to advise next steps - I kindly ask to be refunded for both the car rental and the insurance policy as neither were used.Reviewed 10 Feb. 2020
review fromkayak
4.4
Overall a mediocre experience at bestPros:I like the price, it beat out most of the other options but not by very much.Cons:The price wasn't different enough to justify using this service again. The wait was long. Most of the other options now have automated booths and multiple attendants for those who need more than the booth. EZ had one attendant, no booths. The car was not as clean as I'm used to, but still alright. It also had several marks and dings on the outside. That isn't too bad but I don't like needing to document that type of thing. It makes me worried about what will be questioned when I bring the car back. Much easier to just say no dings/dents now, no dings/dents when I bring it back.Reviewed 5 Jul. 2016
review fromkayak
2.0
Vehicle had slick bald tiresCons:Reservations had incorrect dates and rates. Once insurance was declined was told that my insurance would not cover the $22.00 a day charge for each day the vehicle was in repair. After traveling the 140 miles on the bald tires I contacted customer service. Was told because I declined the insurance I could drive back to the agency or buy tires and keep the receipt and return the bald tires and after they inspected the old tires I may get reimbursed. After 3 calls and one hour on phone I was able to get a replacement sent with the caveat that if the tires weren't bald I would be responsible for the $300.00 tow. I cannot get customer service on the telephone to rectify the wrong charges. Will not ever rent from this company nor Advantage which is owned by the same company. Finally the vehicles were dirty and had 48000 miles on them.Reviewed 17 Sep. 2018
review fromkayak
4.0
E-Z Logan Airport, Boston, MAPros:The $200 additional "hold" was removed prior to o the credit card charge being processed.Cons:Booked a "Full" size vehicle online. Desk clerk only gave "make" when asked. Parking spaces for this small company were limited to one row in a large lot with poor signage and was difficult to find. Vehicle assigned was actually a smaller "Intermediate " size. Found the lot attendant on the long walk back to the desk. Attendant confirmed assigned vehicle was not "Full" size, and after questioning us several times what was booked, revised the paperwork. Although resolved, it was an unnecessary hassle.Reviewed 20 Nov. 2016
review fromkayak
7.2
bad pick-up processPros:Car was clean and got good gas mileage.Cons:When I picked up the car, the person helping me was pretty incompetent. I had a pre-made reservation and it took 30 minutes for him to rent me the car. The "mileage in" in the receipt they emailed me was wrong (different from the "mileage in" on the paper receipt given to me when I rented the car). So it says I drove 600 miles more than I actually did. Probably not a huge deal since they don't charge for mileage.Reviewed 15 Nov. 2016
review fromkayak
10.0
Pros:Great car at a great price!Cons:Longish wait in line at the rental place, but the great customer service when I got to the front made it all worthwhile.Reviewed 22 Sep. 2016
review fromkayak
5.2
Pros:There was one staffers who was helpful and apologetic regarding poor signage at the airport. I also appreciated the man who checked the car out and was careful and helpfulCons:The counter staff were rude and simply did not care. They blamed me for missing the counter sign and could not have been more dismissive and unhelpful. With that attitude, I will avoid EZ rental in the future.Reviewed 1 Sep. 2019
review fromkayak
6.8
Cons:Pick up there was a an error in the car that we were given. over charged had to wait an additional 25 minutes for a new car and was not given an explanation.Reviewed 29 Jun. 2018
review fromkayak
4.4
Was misinformed by EZ Rent-A-Car RepPros:speed of pick-up/drop offCons:EZ Rep advised us to purchase a toll pass as it was cheaper than paying for it at the toll gates. I advised that our route shouldn't involve tolls to which he strongly advised we would indeed and it was cheaper prepaid. after the trip from Boston Airport to Cape Cod - we in fact did not pass any tolls. This was a unnecessary $10 USD fee! Will not use this company again or it's affiliate Advantage.Reviewed 6 Nov. 2017
review fromkayak
9.2
Good servicePros:Line was shorter than the other car rental companies. Service was great. I was happy that we ended up getting a Prius because we had a long drive and saved $$ on gas mileage.Cons:I didn't like that the original quote ($113) ended up being $220 after all the added on fees. I find that misleading.Reviewed 20 Sep. 2016
review fromkayak
4.0
Pros:Price looked fineCons:The class of car reserved was not available. I was told to take a minivan which is something I did not need. I was then given another car which was ok except that the brakes were squeaking right through which made the safety questionable. The car i do not think was cleaned fully.Reviewed 16 Jan. 2018
review fromkayak
2.0
Cons:We had reserved a mid size suv, but when we got there, they had a long line and only a few compact cars available. Clearly the lady behind the counter was stressed and didn't handle the line or situation well. We ended up getting a car from a competitor for a better price. Will never use this company again.Reviewed 6 Mar. 2017
review fromkayak

Where can I find E-Z Rent-A-Car hire cars in Boston?

100 Tomahawk Dr, E-Z Rent-A-Car car hires

Address

100 Tomahawk Dr

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 617 567 2491

Good to know

Most popular car type

Full-size

Top tips for hiring a car from E-Z Rent-A-Car in Boston

  • Economy car hires from E-Z Rent-A-Car in Boston are around 41% cheaper than other car types, on average

FAQs about hiring a car from E-Z Rent-A-Car in Boston