Book Payless car rentals at Boston Logan Intl Airport

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Traveller rating

Excellent

61

Good

39

Okay

44

Mediocre

48

Poor

4

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4.0

I reserved a Camry and was offered a Mustang or pickup truck or Wrangler, none of which suited the size of car I needed for my trip. And Payless was just as expensive as the other companies, so I didn't pay less, and I got a car I didn't want. Last time with this company (which is also owned by Avis/Budget).Reviewed 2 Jul. 2022

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2.0

It took almost 2 hours to pick up my vehicle at Boston Logan Airport. I had to stand in line with customers who did not have a reservation and I had to cancel my evening plans because Payless, Budget, and Avis were the only companies taking customers without reservations. I wish there was a separate line for customers who had all of their rental paperwork done in advance.Reviewed 21 Jun. 2022

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6.0

Too long waiting for the next available agentReviewed 28 May 2022

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4.0

I did not like that the tire pressure kept lighting upReviewed 23 May 2022

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2.0

Still have not processed my cancellation and refund due to COVID preventing rental car pickup. Please assist with processing that refund!Reviewed 18 May 2022

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8.0

aside from the car being a little less new...yes...I would recommend.Reviewed 6 Jan. 2022

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2.0

Got charged over double what I was quoted. Car was dirty with lots of burn marks and stainsReviewed 9 Nov. 2021

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2.0

I spent 2hrs waiting in line and missed a meeting because there were over 50 people in line. Then as I tried to change my car I realized you redirected me through Price Line and they would not allow me to change my reservation and then spoke to Payless and they too would not budge even though the line was wrapped 4 times back and forth 50ft and they only had one agent working when I got there... I will NEVER use them or anyone affiliated with them again. I will use another service other than Kayak if they ever redirect me to Price Line (even after I chose a different source for my purchase)Reviewed 26 Oct. 2021

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5.9

Had to wait in line for an hour and a half to get car. The Payless desk was not open and had to go to the Avis desk for the car.Reviewed 17 Oct. 2021

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3.9

I had to wait in line for exactly an hour and ten minutes with many other frustrated travelers in order to do the paperwork and pick up the car. The clerk proceeded to try to “upswell” the usual prepaid tank of gas scam and to manipulate me into purchasing additional insurance The car had not been properly cleaned. There were what looked like crumbs both in the driver door handle and center console, but also my wife found a discarded face mask in the passenger door storage area. Coming in contact with it was very disconcerting given the COVID pandemic. The visible dust on the exterior was a non-issue for me, however it indicates sloppy cleaningReviewed 12 Oct. 2021

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1.9

The rental cost doubled between the time I reserved the car to when I picked it up. I couldn't get the woman finalizing the rental to understand my unhappiness or explain why.Reviewed 3 Oct. 2021

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3.9

Delay at pick up- agents computer wouldn't go to the next screen. First car had low tire pressure so had to waste more time switching vehicles. Vehicle was not the jeep advertised. Ended up with a pos Mitsubishi... what foolish rental company ever buys Mitsubishi POSes???Reviewed 10 Sep. 2021

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More

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• 6.0 /10Budget Hire Cars at BOS
• 5.8 /10Hertz Hire Cars at BOS
• 6.0 /10Thrifty Hire Cars at BOS
• 8.4 /10Alamo Hire Cars at BOS
• 8.3 /10Enterprise Hire Cars at BOS
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• How much does it cost to hire a car from Payless at Boston Logan Intl Airport?

  On average a hire car from Payless at Boston Logan Intl Airport costs $96 per day.

• What is the most popular hire car from Payless at Boston Logan Intl Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked hire car type from Payless at Boston Logan Intl Airport.

• Where can I find Payless hire cars at Boston Logan Intl Airport?

  15 Transportation Way is the closest Payless hire car location to Boston Logan Intl Airport. The telephone number for this location is +1 617 561 0139.

• Does Payless offer shuttle or airport pick-up services from Boston Logan Intl Airport (BOS)?

  Yes