Book Thrifty hire cars in Boise

Reviews for Thrifty in Boise

Recent reviews

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Excellent

25

Good

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Okay

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Mediocre

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great pricenever rent

10.0

Pros:Easy pick up and drop off.Reviewed 1 Jul. 2020

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2.0

Cons:Had to cancel trip. They provided 0 refund even though it was canceled weeks ago. Should have read the fine print.Reviewed 22 Sep. 2020

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10.0

Pros:YesReviewed 23 Mar. 2020

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8.0

Thrifty saved my dayPros:My original rental car would not start after the first day. Normally I would have had to return the car to the airport but I am on call and in a situation where I could not do this with much effort I did manage to leave a message for the oncall manager and to my surprise they showed up with a new car and exchanged it for the faulty one at my Airbnb where I was staying. Thank you for going above and beyond late in the evening to accommodate my needs I appreciate that you recognized that I was in a very challenging situationCons:It took a lot of convincing I was surprised there was no manager on site at 8 in the evening but they took care of it anyway thank youReviewed 18 Aug. 2018

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6.0

Double check the estimate at pickupPros:The car was a Ford Fusion hybrid. It got almost 40 miles per gallon which made it extremely inexpensive to drive everywhere.Cons:What I didn’t appreciate as much was that when we went to pickup the car, the attendant gave me an estimate that was almost three times the original reservation ($1250 versus $466). When I asked how they could be so different, he said we booked through a third party so he couldn’t see the insurance we had purchased. So when he added Thrifty’s insurance, our estimate was excessively high. I had him remove their insurance and re-run it. Before he would do it though, he made us tell him who our car insurance carrier is to confirm they would cover it even though we had purchased insurance. He also told us that if we were in an accident, they would go after us and we would have to go after the third party insurance company. When he finally re-ran it, the estimate was almost the same as the original; close enough to take it and move on. The whole interaction seemed awkward and borderline deceptive. Finally, I was unaware that Thrifty is affiliated with Dollar. I’m not sure why they operate under two company names but share a counter and employees.Reviewed 15 Jul. 2018

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2.0

Cons:I’ll never use a discount car rental again. I saved $5, but my trip was canceled due to Covid-19 travel restrictions. Since I saved $5 on the discounted price, I was not refundable and they would not allow me to change the rental to a future date. Horrible customer service. Stay away!Reviewed 15 Jul. 2020

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10.0

Pros:The woman at the counter was very helpful and gave me clear, friendly instructions.Cons:Nothing, the experience was as perfect as a car rental has ever been for me.Reviewed 18 May 2020

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2.0

Pros:noCons:I tried too cancel well in advance, and kept trying all the way up to departure date, due to Kovid 14-day quarantine in Idaho. They refused (both Thrifty and their booking broker. Never again.Reviewed 20 Jun. 2020

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8.8

Horrible roadside assistancePros:Fast friendly service at the Boise, ID airport and Portland, OR airport offices.Cons:Car had 2 tires wore down below the wear bars, plus 1 tire with a slow leak. Roadside assistance was HORRIBLE to work with. They "could not reach the local office", which meant they could not get a replacement vehicle for me. They were very rude, and insisted I keep calling back every hour until they where able to reach the local office. (I called the local office 3 times, and they answered every time). In the end, I just took 3 hours out of my day to drive to the local office and switch vehicles myself. I will say that the local office was incredibly fast, friendly, and accommodating. My only issue is with roadside assistance.Reviewed 8 Apr. 2017

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8.4

Pros:Alison was professional and helpful. I wish her computers were running faster! The software was taking a while to load yet she wasn’t getting frustrated. She was quick on her feet and started to boot up another computer. Easy drop off, overall smooth process. Thanks!Cons:The inside of the vehicle could have been sprayed out/ cleaned a little better. There was caked on dirt in the trunk area and dog hair in the back seat. Overall staff was great and accommodating.Reviewed 13 Sep. 2020

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8.8

Happy, For the Most PartPros:Car was clean. It drove nicely, felt super reliable. I received a Nissan Sentra, which was perfect size for me to take on short distance roadtrips out in western US. I thought I got the rental for a decent price.Cons:I was dismayed at all the extra charges the representative was trying to push on me as I was acquiring the rental. One shot was fired after another: extra insurance coverage (in case of collisions), oh, here is a more expensive SUV you may want to use in this part of the country, oh how bout this car that's slightly more expensive than the one you asked for, and how bout paying for a full tank of gas now instead of having to worry about bringing the car back with a full tank. I didn't accept any of these extra fees and did my best to be careful when driving the car. I think what annoys me most is their threat of making you pay for a chip that shows up in a windshield, like how do you have control over such a thing from happening??? YOU DON'T.Reviewed 25 Mar. 2018

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10.0

Boise Thrifty has the nicest peoplePros:I liked how personal and pleasant the front desk gal was. We visited and without me asking, she found a nice upgrade in my car fort the same price as the smaller one. Returning the rented car was pleasant, and with an extra touch. When I returned the car, the agent looked at my record and wished me belated happy birthday, notes from the front desk agent must have given those details.Reviewed 23 Jan. 2017

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More

• 8.1 /10Enterprise Hire Cars at Boise
• 8.9 /10Avis Hire Cars at Boise
• 7.5 /10Budget Hire Cars at Boise
• 6.7 /10Dollar Hire Cars at Boise
• 7.8 /10Hertz Hire Cars at Boise
• 8.4 /10Alamo Hire Cars at Boise

• What is the most popular car hire from Thrifty in Boise?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Thrifty in Boise.

• How many car hire locations does Thrifty have in Boise?

  Thrifty has 2 car hire locations in Boise. Take a look at our Thrifty hire location map to find the best car hires near you.

• Does Thrifty have a car hire location at the airport: Air Term. Gowen Fld airport (BOI)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Air Term. Gowen Fld airport (BOI)?

  Yes