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Overall ratingBased on 117 reviews
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2.0
Pros:The drop off went fine. When I told the agent that we turned the car into about our horrible experience picking up the car, he deducted $10 off of the remaining fees.Cons:The pick up was the worst we have ever experienced. From the time that we arrived at the Thrifty counter until we were given the car, it was almost an hour. While we did receive a free upgrade, the wait was totally unacceptable. They gave us a coupon for 15% off of our NEXT Thrifty rental which probably should have just applied to the current rental.Reviewed 24 May 2021
review from![kayak]()
8.0
Pros:Checkout was easy, staff friendlyCons:The car didn’t drive very wellReviewed 23 Jan. 2021
review from![kayak]()
2.0
Pros:NothingCons:Would not refund me even though I couldn't travel due to Covid-19!Reviewed 17 Jul. 2020
review from![kayak]()
2.0
Pros:Picking up from Cleveland Airport was confusingCons:If my car did not come with a complimentary ant colony. Ants were all over me and my things, distracting me while driving.Reviewed 1 Jul. 2020
review from![kayak]()
6.4
Cons:Too much $$$Reviewed 29 Jun. 2020
review from![kayak]()
4.4
Pros:Drop-off easyCons:Would not allow to leave lot without purchasing insurance. Nearly doubling the price from what was booked/reserved.Reviewed 31 May 2020
review from![kayak]()
10.0
Pros:Staff were friendly and pick up and drop off were easier than ever before. The car was clean and in a great condition and the rental was quite reasonably priced.Reviewed 2 Feb. 2020
review from![kayak]()
4.4
Cons:Kayak is terrible and the price is misleading. I owed additional fees at the airport. I could have rented for cheaper without using kayak. Instead i got stuck with the „managers choice“ which ended up being a car that was scratched to hell. It was easily the worst car I’ve ever rented and I always pick the cheapest option so it’s not like the competition is tough. Never againReviewed 31 Jan. 2020
review from![kayak]()
9.2
Pros:Pickup and drop-off was very easy.Cons:The only blip we had was trying to figure out how to open the trunk of the car. I didn’t see anyone near the car to ask. As it was raining, we threw suitcases in the back seat and watched a You Tube video to learn how to open it. Knowing that it did not work like any other normal car, some comments may have been helpful.Reviewed 27 Jan. 2020
review from![kayak]()
2.4
Pros:I liked that it was a new car with space.Cons:They should have the cars ready. The car was dirty inside and smelling like cigarettes. I booked the car weeks before, and was expecting a clean and odorless car for the price I payed.Reviewed 2 Jan. 2020
review from![kayak]()
5.2
Cons:Waited an hour when picking up car. UNACCEPTABLEReviewed 18 Nov. 2019
review from![kayak]()
6.0
Cons:I parked the car on the return Lane and the agent started yelling at me that I needed to back it up. That is not acceptable. If there is an exact place they should have a sign or person directing traffic. Luckily there are multiple places to rent from at that airportReviewed 27 Oct. 2019
review from![kayak]()
Other car rental agencies at Cleveland Hopkins Intl Airport scored
Thrifty car rentals near Cleveland Hopkins Intl Airport
19601 Maplewood Avenue, Thrifty car hires
Address
19601 Maplewood AvenueHours
| Monday | 09:00 - 17:00 |
|---|---|
| Friday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
Phone
+1 877 283 0898Top tips for renting a car from Thrifty at Cleveland Hopkins Intl Airport
- Mini hire cars from Thrifty at Cleveland Hopkins Intl Airport are around -142% cheaper than other car types, on average