Book Advantage car hires at San Diego Carlsbad-Palomar Airport

Reviews

Recent reviews

Traveller rating

Wonderful

65

Very Good

46

Good

4

Okay

34

Fair

8

Mediocre

0

Poor

147

Find reviews that mention:

car was cleanget the car

car availablegreat price

dirty car

2.0

The most painful difficult car rental experience in my entire life! The location is outside and far from the airport. We took a Wally Park shuttle to get there. There were two agents at the counter in the Advantage office. Each talking to a customer trying to sell them odd items. it took 45 minutes for us in the line and they didn’t even acknowledge our presence. When I asked them how much more I should wait they said as much as it takes! When we got to the counter, the agent told us that we have to agree to give $750 deposit and give them our utility bill to prove that we are the resident of the state!! I’ve never seen a rental car company, asking for utility bill and $750 deposit. Then he started asking questions about my ethnicity and race. I reminded him that these are unacceptable racist questions and then he started raising his voice and saying he doesn’t want to give me any service and I have to leave and he’s going to call the police if I don’t leave the facility and I welcome the idea and I said yes, let’s call the police so we can explain to them how you’re treating a woman and then he said no I don’t want to call the police, and yelled get out of this building, So disrespectful, and insulting, Pure abusive, just because of my race and the fact that I was a woman! I’ve never had such a terrible experience if KAYAK introduces companies like that, I will stop using KAYAK after 18 years, not only me, but my entire family will not use KAYAK ever again. I felt threatened, and very unsafe. I felt abused and I Left the building to get a car to go back to CMO airport and rent another car from another rental company which treated me with respect and didn’t ask for $750 deposit or utility bill. Shame on advantage and shame on KAYAK that made me have such a terrible experience!Reviewed 26 Nov 2023

review from

10.0

Honestly, most rental car places are pretty similar. Customer service and the efficiency with which one can pick up a car and then drop it off makes the major difference. At Advantage MCO, the service was superlative. The CSR named Dora has repeatedly helped me through the process in an efficient and friendly manner - she is a gem. I own and have owned several companies. I would hire her in a second, if I could do so.Reviewed 16 Nov 2023

review from

6.0

Service was good. The outside and inside was not as clean as it should be. Previously smoked in. Had to spray Frebreeze to clear the smell. Car body and windows had been washed with a dirty rag. Streaks all over the car. Had winded the all windows.Reviewed 15 Nov 2023

review from

2.0

Never got to the car because the shuttle took forever to come around. Went with another company.Reviewed 11 Nov 2023

review from

2.0

The car rental doesent existReviewed 10 Nov 2023

review from

2.0

At pick up moment, charged me extra services and the real cost was very expensiveReviewed 25 Oct 2023

review from

6.0

The lines at th4 facility erred unnecessarily long. With people in lime (and not that many), agents abandoned countless while others watched by and simply socializeReviewed 24 Oct 2023

review from

6.0

The car was clean and well maintained. The pickup was slow and disorganized - they did not have enough cars on hand to provide to those with reservationsReviewed 22 Oct 2023

review from

10.0

Advantage is the best place to rent a car in the Orlando airport area. They are slightly off property so we have to take a shuttle bus. Usually it’s pretty quick, but sometimes it can take 15 to 20 minutes to catch the shuttle bus. That said, once you get your car, which is usually pretty quick experience,, you’ll have very, very easy access to major roadways getting out of the area. This is a really big benefit compared to trying to serpentine your way out of MCO. The price was also excellent. Customer service was very good.Reviewed 22 Oct 2023

review from

2.0

1st - This is not an Orlando airport car rental. It is offsite. 2nd - The rental shuttle is also the offsite parking shuttle. If you like to drop off 10 people before you get taken to the car rental this is your spot. 3rd - They will force you to buy insurance if you do not have a physical copy of your car ins with you. 4th - The gas station directly outside of the drop off is double the cost of the one across the street. I thought I was on a hidden camera show the experience was so bad. Save yourself the aggravation and rent with a reputable company. It’s not worth saving $10 a day.Reviewed 18 Oct 2023

review from

10.0

Easy process, clean car, comparatively well-priced. Only downside: no navigation software installed in car (smartphone navigation has to be connected via usb cable).Reviewed 16 Oct 2023

review from

10.0

Arrival at Orlando MCO airport trerminal C .Could not have find easy conspicuous signs to find availibility for shuttle to reach rental pickup place in Walley Park.Reviewed 12 Oct 2023

review from

More

• 5.3 /10Avis Hire Cars at CLD
• 5.4 /10Budget Hire Cars at CLD

• Does Advantage offer shuttle or airport pick-up services from San Diego Carlsbad-Palomar Airport (CLD)?

  No (according to our data)