Book Alamo car hires at Columbus Airport

Reviews

Recent reviews

Traveller rating

Wonderful

5

Very Good

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Good

1

Okay

2

Fair

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Mediocre

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Poor

1

6.0

Cars were not readily available in Columbus Had to wait 15-20 to get a car after check in processReviewed 14 Apr 2024

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10.0

It was greatReviewed 5 Dec 2023

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10.0

It was perfect! Don’t change anything!Reviewed 2 Oct 2023

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6.0

Pros:Staff did a very nice jobCons:Car had been smoked in The odor became overwhelming during the rentalReviewed 9 Mar 2021

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10.0

Pros:Pick up and drop off were very easy.Reviewed 5 Dec 2020

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6.0

Pros:I was not given clear direction to where to go pick up. I was in the garage for over 20min looking. After locating a person he pointed me to a vehicle that didnt have any keys... frustrated at this point i walk back to the booth and demand they get the van and bring it. That took forever.Cons:Have an attendant on hand. It SHOULD NEVER BE THE CUSTOMERS RESPONSIBILITY TO FIND THE VEHICLEReviewed 28 Oct 2020

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2.0

Cons:The staff refused to rent me a car. My license expired last month because I turned 25. I am unable to renew it because of the corona virus. Prior to renting the car I called the Ohio BMV and double checked with them. The let me know that because of the pandemic everybody’s licenses and registrations that expired since March were automatically extended until December 31, 2020. They assured me I’d have no issue using my ID to do anything including renting a car and buying alcohol. I double checked the BMV website and on the front page it confirms that everything is automatically extended until the end of the year. The woman at the counter said she couldn’t rent me a car because they already did a one time extension for me for having an expired license. I don’t know what she was talking about because I’ve only ever rented a car one other time and that was in July. My license expired August 4 so when I rented the car in July no special extension would have been made for me. I explained this to her and then she said it’s their policy that they can only rent a car to a person with an expired license if it had expired during the pandemic. And according to her it is no longer a pandemic. Clearly we are still in a worldwide pandemic so that makes absolutely no sense. I tried to explain that the law in Ohio extended all ID/registration until the end of the year because we are in fact still in a pandemic. She then brings her manager out and her manager says it is illegal to rent me a car with an expired license. I tell her I understand but I do not have an expired license since the expiration date was extended. She suggests to me I try to renew online and says if I’m able to do that I could show her that and see if that was sufficient enough to prove I don’t have an expired license. Obviously you cannot receive a driver’s license online so I was unable to do that. I’m really disappointed in the entire experience and also the fact that Alamo thinks that the pandemic has magically disappeared when in fact it’s worse now than it was before. Still not sure what “one time extension” was mentioned to me either. Truly a waste of my morning.Reviewed 29 Sept 2020

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6.4

Pros:Pick up was easy from Columbus Airport.Cons:Drop off was cumbersome. No one in the garage to check you in. Filled the tank up before returning but the gas gauge didn’t move. Check engine light came on about 20 miles from Huntsville.Reviewed 10 Sept 2020

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9.2

Pros:Staff were very good and helpful. They gave me choices on vehicles and helped me hook up my phone to the blue tooth which really helped me make calls easier.Reviewed 17 Aug 2020

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9.2

Cons:Less expensive would be appreciatedReviewed 3 Aug 2020

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2.0

Cons:Local hours were changed due to covid and the counter was closed upon my arrival. This left me stranded at 930pm with no car.Reviewed 23 July 2020

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4.4

Cons:Car was dirty/wheels misaligned. As stated, car delivered had wrong mileage and did not have a full tank of gas. Just glad I took a picture of the fuel gauge before departure. Long wait for pickup. Drop off was only positive experience.Reviewed 25 June 2020

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More

• What is the most popular hire car from Alamo at Columbus Airport?

  Mini (Chrysler Pacifica or similar) is the most frequently booked hire car type from Alamo at Columbus Airport.

• Where can I find Alamo hire cars at Columbus Airport?

  4106 International Gateway is the closest Alamo hire car location to Columbus Airport. The telephone number for this location is +1 844 913 0739.

• Does Alamo offer shuttle or airport pick-up services from Columbus Airport (CMH)?

  Yes