Book Budget car rentals at Columbus Airport

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2.0

Pros:NothingCons:If every person I spoke to over the phone would have given me correct information that would have been really helpful and I wouldn’t have wasted my timeReviewed 1 Jun. 2020

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2.0

Pros:Nothing.Cons:Give the entire booking details so people aren’t put out when they get to the counter.Reviewed 18 Jun. 2020

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2.0

Cons:Budget did NOT accept my debit card. I had to instead go to another rental car company who did accept a debit card (Alamo), and they even gave me a free upgrade for my inconvenience with Budget.Reviewed 5 Nov. 2020

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6.0

Cons:Pickup and drop off took way too long because there was only 1 person behind the counter. Car was clean, no issues there, but it was expensive overall with poor service due to staffing.Reviewed 29 Mar. 2021

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2.0

Pros:The car started and drove. The car did it's job. Everything else was terrible.Cons:Long wait lines, charged an unexpected fee. I will not be using budget in the future.Reviewed 29 Mar. 2021

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3.2

Pros:The drop off was terrible. I did not receive my rental at the time stamped on the contract and I also had to wait one a line of. About 5-6 cars to get processed before mine at drop off. Then the guy completing the drop off charge me for an extra day saying that I was late by about 20min. I explained all of this to him but he still was being difficult. So I just left.Cons:It’s always nice to deal with people and not not machines acting like people.Reviewed 19 May 2020

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6.8

Pros:Drop off was simple and easyCons:The service person at the counter was unhelpful and very standoffish. The car was also not cleaned well, we found medication under a seat and garbage under the other one. Doesn’t give me confidence that they cleaned the cars well between customers.Reviewed 26 Jul. 2020

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4.0

Pros:Car was new and clean only 37 miles on it.Cons:Staff was horrible. Pre ordered online with a quoted price of $59.00 for a pickup time of 6:30pm for a mid size car at the Columbus airport. Needed to drive to Dayton airport. Had selected an 8:30 pm drop off the same day which it's only an hour drive. There was only one person to help the line of people. As I'm waiting a lady came back into the lobby and asked if it was normal to be still waiting for her car (half hour she said). The representative did not seem phased or concerned. Just said that it would be coming. For my turn she didn't smile at all. Didn't greet me at all; just asked for I.d. Didn't tell me what was available or ask if I would like this car over that. Just ran through the available extra coverage. I opted for the no filling of gas because I was short on time and didn't want to bother finding a gas station near the drop off airport. Flat fee of $15 if under 75 miles. Rep told me to wait in the garage and they would bring car around. The lady waiting for her car is still there. So are 4 other customers. The drivers just drive a car down turn on flashers and run away. Nobody out there to tell you if this is your car or not. My paperwork did not have a licence plate on it to verify the car. I had to stop on of the drivers before he ran away to ask how to distinguish which car is for whom. Still waiting for my car at 7:20 I had to go back to the rep and question about my drop off time of 8:30 in Dayton. Will they charge me? She just changed time to 11:00. No apologies for the wait. Mind you I pre ordered the car online. Finally got car and paperwork said 3 miles on odometer. I wrote that it was 37 and tried to get gate keeper to initial or write it down he just said you have unlimited miles your alright. I was like ok. Forgetting about the mileage on fuel refilling. No directions on where to leave car in the Dayton drop off area. No signage. Of course it turn out to be 77 miles and did not give me a break on that from the representative in the Dayton airport. "It's a contract." Ended up paying over $90.00 for an hours drive after all the fees and taxes. No help from him with directions to where short term parking was in relation to their garage area. In short: PRICE FOR VALUE SUCKED CUSTOMER SERVICE SUCKEDReviewed 19 Aug. 2020

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6.4

Great ride, horrible service.Pros:The ride in the car as great! Gas mileage a plus.Cons:We run into problems at pick up and check out each time we use budget. The line is always long because the rep. seems to not know what they are doing or having side bar conversations. On top of that when we check out we always want to use another form of payment. Well, this time we wanted to split the payment between 2 cards. It took 10-15 min just for the rep to figure it out, after asking another rep. Then he swiped both cards and turns out they weren't even charged, the original credit card was charged, plus 2 other very higher pending charges that have not dropped yet as of today, he assured it was going to process correctly. It would be nice if budget was a lot smoother like Enterprise.Reviewed 5 Dec. 2015

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8.0

Cons:Slow line at pickup. A Subaru is NOT an SUV which is what I paid for.Reviewed 20 Mar. 2021

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10.0

Pros:Nothing specificCons:Giving me the sized car I reserved. Bigger car than I reservedReviewed 23 Mar. 2021

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2.0

Pros:I could not change my reservation pick up time to the next day. So I had to cancel it and when I tried to reschedule it was not available anymore.Cons:Allow people to push back a pick up or drop off date.Reviewed 10 May 2021

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More

• 8.3 /10Enterprise Hire Cars at CMH
• 6.1 /10Avis Hire Cars at CMH
• 7.1 /10National Hire Cars at CMH
• 6.4 /10Dollar Hire Cars at CMH
• 6.6 /10Hertz Hire Cars at CMH
• 6.5 /10Thrifty Hire Cars at CMH
• 8.0 /10Alamo Hire Cars at CMH

• How much does it cost to hire a car from Budget at Columbus Airport?

  On average a hire car from Budget at Columbus Airport costs $452 per day.

• What is the most popular hire car from Budget at Columbus Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked hire car type from Budget at Columbus Airport.

• Where can I find Budget hire cars at Columbus Airport?

  4600 International Gateway is the closest Budget hire car location to Columbus Airport. The telephone number for this location is +1 380 867 0247.

• Does Budget offer shuttle or airport pick-up services from Columbus Airport (CMH)?

  Yes