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One location in Arbor Lodge
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Reviews
8.0 Very Good
May 2021
Pros:
Easy pick-up and drop-off.2.0 Poor
July 2020
Pros:
The man I spoke to was abrupt and rude.Cons:
I wasn't allowed to rent a car because my spouse's name was on the card instead of mine. Even though my spouse entered the store with proof that I was on the account.10.0 Wonderful
July 2020
Cons:
GPS. A rental should have a GPS10.0 Wonderful
June 2020
Pros:
Staff was polite and friendly. Car was beautiful, clean, a great deal.Cons:
not a thing.2.0 Poor
May 2020
Pros:
N/ACons:
The car rental place - Dollar Rental - was closed. They modified their operating hours (I guess because of coronavirus?) so when I got there, it was already closed, even though I was on time to my reservation. I was stuck in the rain looking for another car rental place that was open. I had to take a Lyft there and rent a more expensive car. I spent $65 instead of $21. Please work better with your providers to update operating hours so that people can avoid this negative experience.7.2 Good
Oct 2019
Cons:
The car I had was a gas guzzler4 locations in Arbor Lodge
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10.0 Wonderful
Apr 2024
10.0 Wonderful
May 2021
Pros:
fastest car rental we have hadCons:
nothing2.0 Poor
May 2021
Pros:
Not much unfortunately.Cons:
Provide the car that was reserved, don’t lie about why the car isn’t there ...and then get caught in the lie by your manager. Don’t provide cars that reek of smoke.9.2 Wonderful
Sept 2020
Pros:
I was unknowingly given a car with a sheet of metal hanging off the bottom of the car. It was really annoying and I was worried it set off sparks. I went to the nearest Enterprise rental and they were able to help me out and get a different car. It was a fuel efficient Toyota Camery which was perfect. I really appreciated that they were able to help me out.Cons:
When I initially went to get a different car or get assistance because the piece of metal was hanging off the first car 15 minutes after I picked it up. They at first said they couldn’t do anything about it and that I would either have to pay a damage fee because they thought it was my fault the car had problems. They also told me to drive it back to Portland and talk to the people where I picked it up. I immediately started crying because they couldn’t help me and we’re going to make me waste all this time with this broken car on my vacation. But then they changed their minds and decided to help me and got me a different car. I guess I wish they would have been able to help me right away and I wish they would have believed me that the car came like this.10.0 Wonderful
Aug 2020
Pros:
Staff member that helped us was awesome. Car was perfect for the priceCons:
Nothing!10.0 Wonderful
July 2020
Pros:
Staff was great!One location in Arbor Lodge
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10.0 Wonderful
May 2020
Pros:
Staff were helpful and the drop off was easy.Cons:
The car storage area was slightly unclear, however the staff made up for this with communication9.2 Wonderful
Jan 2020
Pros:
Staff was friendly. Great value.Cons:
Hard to find pick up and drop off location. Staff wasn’t present at drop off time.4.4 Mediocre
Sept 2019
Pros:
Drop off was smooth and easy. Car handled nicely.Cons:
Do not pick up at noon to 1pm because they will be on a lunch break! The car smelled a little musty as well.8.0 Very Good
Sept 2019
Pros:
Everything is good.Cons:
It would have been nice to be told what kind of gasoline. The store was closed when the car was returned, so it would be nice if there was guidance on how to refund the key.9.2 Wonderful
Sept 2019
Pros:
Car performed beautifully and was very comfortable.Cons:
Price was a bit high.6.8 Okay
Sept 2019
Pros:
Friendly, easy pickup counter. Reasonable rate.Cons:
Vehicle wasn’t too shabby but pretty dusty and the drop-off lot/box instructions were vague.One location in Arbor Lodge
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4.0 Mediocre
Apr 2021
Pros:
Clean carCons:
Have an employee at the place of rental pick up.8.4 Very Good
Oct 2020
Cons:
No car manual included.8.8 Very Good
June 2019
Pros:
Staff was friendly, pickup of a rental other than the airport, close to my homeCons:
I really wish this place was open later than 5 as I have had to miss out on enough hours at work to make it difficult to pay rent this month. Is there anywhere renting cars after 5pm in the Portland area that isn't at the airport? There should be!8.0 Very Good
Apr 2019
Pros:
Good staff.Cons:
Didn't allow me to change method of payment at drop off because they scanned the car in before I could tell them what I needed to do. They could not switch the method of payment at that point. Not a big deal, but not ideal.10.0 Wonderful
Feb 2019
Cons:
Perfect for a small setup conveniently located near Lloyd Center7.9 Good
Aug 2021
One location in Arbor Lodge
One location in Arbor Lodge
Filters
Reviews
6.4 Okay
May 2019
Pros:
The pick up was incredibly long. There were only 2 agents, but they were also INCREDIBLY slow. Not to mention that the computer system kept freezing. They informed me of a "free upgrade" for waiting, but it was to a SUV and I didn't have a choice to decline. I booked an economy car on purpose.Cons:
as above.2.0 Poor
Dec 2021
One location in Arbor Lodge
Yes. Based on our information, SIXT in Cully is the cheapest car hire location in Portland. It is located at 7240 NE Airport Way.
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