Find reviews that mention:
10.0
Pros:The staff was friendly, efficient, and did not try to pressure me to purchase services I did not want or need. His instructions for finding the car wete good.Cons:Bevause of Covid19 thete were few customers and many cars in the return area. The signage told me to park in an area already filled, the signs should have been moved. However the one employee in the return area was very busy with many things to accomplish. I got it figured out fine.Reviewed 31 Mar. 2020
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6.4
Cons:I reserved a premium vehicle and when I got to the counter they were out of premium vehicle and gave me a vehicle that was below standards So to be better had the vehicle reserved for the customersReviewed 5 Feb. 2020
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2.0
Pros:I didn’t like anything about Avis they over charged me acting like they didn’t want to give me money back then got mad and hung up the phone on meCons:EverythingReviewed 31 Dec. 2019
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7.2
Pros:Car was clean, no issues, booking on line was easyCons:Pick up took longer than expected, as the computer systems (or the person behind the desk) seemed to have issues on getting the reservation uploaded. Drop off could have been better, then person at the counter seemed to asked the same questions twice, so not sure he was paying attention.Reviewed 15 Dec. 2019
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6.0
Pros:Car was clean, drop off was normalCons:I got upsold into a GMC Terrain by the guy at the desk... and it’s got a ridiculous gear shift. I should have stuck with what I ordered.Reviewed 27 Jul. 2019
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5.6
Cons:They had no cars ready when we arrived .Even though we reserved a car for an earlier pick-up time.There were 8 other customers with the same problem waiting ahead of us.Reviewed 18 Aug. 2018
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10.0
Davis was A plusPros:Service online and in person plus plus plus plus plusReviewed 24 Oct. 2017
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10.0
Pros:RateReviewed 5 Sep. 2017
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2.0
Mis-toldCons:I was told that I had to purchase the fuel coverage, which was news to me. I've always declined the fuel, bc I fill it up myself all the time. After telling the Agent in Grand Rapids many times I didn't want it, he said I had no choice and when I filled it up to bring my receipt up in returning the CAR, which didn't make sense. When I returned the car in Battle Creek, I told the Agent and she was dumbfounded and said they should have done that in the first place. This was a terrible experience.Reviewed 4 Jun. 2017
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9.6
Beautiful carPros:Easy pick up and drop off. Beautiful car for intermediate... a Chevy Malibu. Ran great, very clean and in great shape.Reviewed 24 Dec. 2016
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10.0
Pros:Friendly helpful staff, great carCons:No complaintsReviewed 1 Aug. 2016
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7.2
Pros:Car was fine. Clean and in good working order. No complaints.Cons:Price was high. Turning in car at Dubuque, Iowa airport was difficult. Drop off lot was recently relocated and not enough information given on where the new location was. No signs in parking lot. No one answered any phone calls. Good thing the airport is small - we just went inside and asked Avis clerk. She was a nice person - said lots of people are having trouble finding the new return location. Is it too complicated to put a sign in the parking lot??Reviewed 10 Jul. 2016
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