Book Hertz car rentals at Grand Rapids Gerald R. Ford Intl Airport

Grand Rapids, MI, United States - Gerald R. Ford Intl
27 Aug — 3 Sep
Same drop-off
Grand Rapids, MI, United States - Gerald R. Ford Intl
Sat 27/8
Noon
Sat 3/9
Noon
Driver's age:

Pros

"Good service."(in 5675 reviews)
", ran well."(in 5675 reviews)
"Clean and nice ."(in 5553 reviews)

Cons

"The assigned was very dirty inside."(in 5756 reviews)
"This time the was really dirty inside and out."(in 5756 reviews)
"The they had for us smelt like someone was smoking in it."(in 5756 reviews)

Reviews

Overall rating8.4 ExcellentBased on 79 reviews
Cleanliness
8.6
Comfort
8.6
Overall
8.3
Pick-up/Drop-off
8.4
Value for money
8.0

Recent reviews

Traveller rating
25
4
5
5
0
Find reviews that mention:
8.8
Pros:The impala was very comfortable, quiet and good on gasCons:I thought it was expensive for a 5 day rentalReviewed 14 Aug. 2018
review fromkayak
4.0
Cons:I ordered a 7 passenger + 3 bags and when I went to pick up vehicle they did not have that particular vehicle. I had a 7 passenger / 1 bag Tahoe and not Suburban. Very disappointing and an uncomfortable journey. Will not rent through Kayak or Hertz...Reviewed 25 Jul. 2018
review fromkayak
7.6
An OK substitutePros:The minivan fit seven passengers so it worked for our trip but I booked a large SUV which was damaged before our arrival so we were given a minivan in its place.Cons:I was surprised at the poor quality of a nearly brand new minivan compared to our personal 2005 Odyssey with over 130k miles. I'd have much rather driven our older minivan. This vehicle worked for our needs but that was about it. Very insecure on curvy roads and cheap materials that I was concerned would break.Reviewed 6 Jul. 2018
review fromkayak
8.0
Pros:very easy and straightforward to pick up and return rental car was cleanCons:the steering of the car we got (nissan versa) was wobbly, like the alignment was off or somethingReviewed 3 Jul. 2018
review fromkayak
8.0
Extra hidden feesPros:Car was very nice.Cons:Othee charges, such as extra fees, were added that weren’t on the original add. I thought the car was paid for when I booked in line. Not! I was also charged airline fees when I asked if they did airline miles. Too many hidden extra fees if you ask or decline certain items.Reviewed 4 Jun. 2018
review fromkayak
2.0
ripped offCons:HERTZ at GRR DID NOT HAVE MY RESERVATION> I ENDED UP HAVING TO PAY FOR THIS, and had to PAY AVIS for the car they rented me when HERTZ turned me away.I demand a refund.Reviewed 30 Apr. 2018
review fromkayak
5.6
Poor and Misleading ServiceCons:We specifically asked the people at he desk for 4 wheel drive as we were not used to driving in the snow, This is not what we were given despite them agreeing, We found that wheels would slip out even on the driveway. The agent that checked us in was unfriendly when we tried to ask questions, it felt like we was reading off automated answers and was incredibly frustrating. I will be renting wil a different company in the future.Reviewed 13 Jan. 2018
review fromkayak
2.8
A broken experienceCons:1. The assigned car was very dirty inside. Stains and stickiness everywhere. Floors muddy (it was snowing the day before the pick up). 2. Although i paid for full tank the car I was assigned at the pick-up was 3/4 full 3. Limited alternative clean options so I had to downgrade to a smaller car that was clean enough and available, but did not get refunded. They gave me a 20 USD coupon for my next HERTZ rental. Like I am going to have a next one ?!! Wasted an hour almost from my travel time.Reviewed 9 Jan. 2018
review fromkayak
4.0
Cons:Car was very dirty. The windshield washing fluid leaked through the roof in the car when trying to use the rear window cleaning. The car was not cleaned before I received it and had large muddy dog prints on the carpets. The hertz agent didn't seem to care about the issues when I dropped the vehicle off.Reviewed 9 Jan. 2018
review fromkayak
5.6
I have rented from Hertz in the past. This time the car was really dirPros:I have rented from Hertz in the past. This time the car was really dirty inside and out. It was a little bit disappointing but with the freezing cold temperatures I suppose it is what it is.Cons:The car was not clean. It was comfortable and I did appreciate that.Reviewed 7 Jan. 2018
review fromkayak
8.0
Pros:Good customer service.Reviewed 28 Dec. 2017
review fromkayak
6.8
We had to drive two cars back to the airport did to low tire pressure.Cons:It was 6 degrees outside and as we drive out the airport twice we the Tire low pressure light came on. Finally the third car was okay. Why don’t they fill tires upon returns???Reviewed 27 Dec. 2017
review fromkayak

Hertz car rentals near Grand Rapids Gerald R. Ford Intl Airport

4585 Pederson Ct Se, Hertz car hires

Address

4585 Pederson Ct Se

Hours

Thursday08:00 - 17:00
Friday08:00 - 17:00
Tuesday08:00 - 17:00
Monday08:00 - 17:00
Wednesday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 616 245 9308

Address

5500 44th Street Se Unit 4

Hours

Sunday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Tuesday08:00 - 17:00
Monday08:00 - 17:00
Wednesday08:00 - 17:00
Saturday08:00 - 17:00

Phone

+1 616 233 6353

Top tips for renting a car from Hertz at Grand Rapids Gerald R. Ford Intl Airport

  • Standard hire cars from Hertz at Grand Rapids Gerald R. Ford Intl Airport are around 47% cheaper than other car types, on average

FAQs about renting a car from Hertz at Grand Rapids Gerald R. Ford Intl Airport