Book Budget car hires at Birmingham Airport

Reviews

Recent reviews

Traveller rating

Wonderful

8

Very Good

5

Good

0

Okay

0

Fair

1

Mediocre

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Poor

5

10.0

Staff was amazing and car was perfect!Reviewed 30 Jan 2024

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8.0

What I like was that they were able to switch from one to another because I came to wrong Budget.Reviewed 1 Jan 2024

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2.0

The car was filthy and not clean when I picked it up. It seemed heavily of smoke and gas fumes. The fee was astronomical and the representative would not change it to the government rate, even though I showed them the paperwork.Reviewed 23 Oct 2022

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10.0

Very clean vehicle great person who rented to usReviewed 4 Oct 2022

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5.9

Picked up a Camry initially, but we knew within a few minutes we would have to return it. Strong tire vibration left us feeling unsafe for our upcoming road trip. Dealt with tired employees and a lot of back & forth before finally finding a good replacement. It took about 2 hours off our journey so we were off to a late start. Replacement car was just fine, but windshield wipers were so loud. Both cars could've been cleaned better. Drop off was okay but felt bad for stressed and overworked employee who handled it.Reviewed 23 June 2021

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7.2

Cons:It was not clear to me that there was an offsite Budget, who I actually rented from, and a onsite at the airport Budget. The man in charge was very helpful to honor what I had and made clear that it would be $5 more per day. Which was fine.Reviewed 12 Sept 2019

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5.6

Pros:Returning the rental was easyCons:The cleaning of the car was a joke. This is the third car from budget that I’ve had where the staff just ran it through the car wash while the inside looked messy. Also, the billing is wrong. The bill was more at the end than what was quoted.Reviewed 15 Aug 2019

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4.0

Pros:Budget had a car in Birmingham. No reservation for me. The customer in front of me had issues picking up his car. They had to call around to find my reservationCons:Kyak said I had a reservation; somebody needed to tell Budget, they had no idea. When I returned the car to Louisville airport, they didn't have it in system, couldn't produce a receipt and said a receipt would be emailed to me. 2 days after drop off I do not have a receipt or proof I dropped theReviewed 21 May 2019

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8.0

Pros:Staff was friendly. Vehicle was in good condition.Cons:Finding the Budget Rent a Car pick up location (actually inside the public parking structure at Birmingham AL airport) was a hassle. Directions to the booth in the parking garage were poor. Additionally, the return address for vehicle drop off took me to the off-airport office.Reviewed 6 Mar 2019

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7.2

Pros:Staff was friendlyCons:They did not have a luxury car. Options were very limited. Very odd colored cars available.Reviewed 25 Feb 2019

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8.0

Customer Service SketchyPros:Once I finally located the Budget rental car spot in the parking garage, the gentleman was very helpful, I got a very nice car, and the process was simple.Cons:When I arrived at the airport, the Budget rental car desk was unmanned, and there was no signage directing customers to another location. Had to use discovery learning to find the Budget kiosk in the parking garage. I returned the car at 6:20 am and the Budget kiosk wasnt open yet, even though the sign said it would be open at 5 am. When I signed for the rental car, I told them I would be returning it at 6 am. I was told no problem, someone would be there. There wasn't, and because I was expecting a Budget rep to be there, I didn't have a pen to fill out the rental folder with mileage, date or FULL tank. I had to drop the car keys and rental agreement into the box without filling anything out, and HOPE that they charge me correctly. That's not how I prefer to do business.Reviewed 11 Dec 2018

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2.0

No cars left when I arrived. SOL.Cons:despite my ressy - no cars left when I arrived. Horrible.Reviewed 11 Aug 2018

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More

• What is the most popular hire car from Budget at Birmingham Airport?

  Economy (Jeep Wrangler or similar) is the most frequently booked hire car type from Budget at Birmingham Airport.

• Where can I find Budget hire cars at Birmingham Airport?

  5900 Messer Airport Highway is the closest Budget hire car location to Birmingham Airport. The telephone number for this location is +1 205 322 3596.

• Does Budget offer shuttle or airport pick-up services from Birmingham Airport (BHM)?

  Yes