Book Payless car rentals at Birmingham

Birmingham, AL, United States - Birmingham
22 Jun — 29 Jun
Birmingham, AL, United States - Birmingham
Tue 22/6
Noon
Tue 29/6
Noon
Driver's age:

Pros

"Fast easy and great ."(in 641 reviews)
"n, new, and a good price""(in 1903 reviews)
"r was clean, new, and a good price""(in 1857 reviews)

Cons

" smelled like smoke."(in 2308 reviews)
" smelled like smoke."(in 2216 reviews)
" smelled like smoke."(in 2293 reviews)

Reviews

Overall rating6.9 GoodBased on 25 reviews
Cleanliness
7.1
Comfort
7.5
Overall
6.8
Pick-up/Drop-off
6.0
Value for money
7.5

Recent reviews

Traveller rating
12
5
6
2
0
Find reviews that mention:
9.6
Pros:Clean :) mid-sizeCons:windshild wipers were not great didn't have all the costs of gas clearly explained....was confused about pricing changesReviewed 10 Jan. 2017
review fromkayak
9.6
Pros:The agent was very pleasant and helpful. She upgraded the rental when they were out of the size that I had ordered. She did not attempt to upsell the rental.Reviewed 7 Aug. 2016
review fromkayak
4.4
Cons:Very hard to get into the parking location for Payless. Then the door to get to the counter was locked & a hassle to get in. Check in clerk was pleasant & helpful. Check out clerk was rude.Reviewed 18 Sep. 2016
review fromkayak
6.0
Holiday TimePros:Everyone was busy, the staff were friendly and tried their best to accommodate our needs. Inventory was not available for the reservation. Had to take a smaller vehicle. My family was happy with the service.Reviewed 28 Dec. 2017
review fromkayak
8.4
Pros:Pickup counter was a challenge, drop-off was easyCons:Better integration with AvisReviewed 23 Dec. 2019
review fromkayak
8.0
Pros:Payless representative was pleasantReviewed 2 Apr. 2016
review fromkayak
9.6
Great experiencePros:Customer service person was very friendly and not pushy and over selling. We were able to get in and on our way quickly. Vehicle was in good shape and ran well. Drop off was hassle free too. Just doesn't happen like that too often.Cons:Car smelled like smoke.Reviewed 12 Feb. 2017
review fromkayak
4.0
Not greatPros:The check in/check out was goodCons:The car was older, 2014-15, it had been sprayed with cleaner a million times and it didn't have a fob for alarm, etc. it looked like an older company car. The money was good for the price but I wouldn't do it again. The nice thing about renting is testing out new cars and this was like test driving an old car with almost 50K miles on it.Reviewed 19 Sep. 2016
review fromkayak
7.6
Good vehicle; counter personnel was lacklusterPros:The vehicle met my needs at a very good price.Cons:The counter agent looked disheveled and disinterested I was interested in purchasing the fuel and insurance options, but handed me the paperwork with everything marked declined (without asking). When I asked what the fuel option cost, he responded that he wasn't sure but he believed it was around $2.49/gallon. While it's possible that he was right, the price at the pump ranged between $1.85 and $1.99, so I believe he materially overestimated the cost so that I would not have him change the already printed paperwork. Further, he handed me keys with a form tapped to them noting that if I saw any damage larger than a quarter to mark it on the sheet and bring it back to him. I found several dents and scratches on the car (though non that likely exceeded the quarter-size threshold he specified), so I marked them and took the sheet inside. He took the sheet from me and I left. I later realized that I probably should have kept that sheet and have him initial it so that I kept the documentation that the car was received in that condition. All said -- my experience at the counter was below par, and I believe this staff would benefit from some additional training and a reminder that he plays a significant role in shaping the customer experience! Thank you for the opportunity to share my feedabck.Reviewed 17 Apr. 2016
review fromkayak
8.8
Pros:Car was clean, new, and a good price.Cons:There aren’t Payless parking spots at BHM airport, so I parked it in an Enterprise spot upon returning. When I returned the keys to the Payless desk, the employee asked why I didn’t park it in the Avis section. Like wtf, get your own parking spaces or tell me to return to an Avis spot when I pick upReviewed 20 May 2019
review fromkayak
9.2
Great with 1 exceptionPros:Renting a car from Payless was an overal great experience. Customer service was great, the car was clean, in great shape and comfortable.Cons:I asked to drop off in a different location and if there was a cost. I was told I have to bring the car back to that location only. Even though renting a car from Payless was an overal great experience, I might not be able to rent from Payless in the future due to this doesn't meet my overal needs if I need to drop the car in a different location but can't.Reviewed 11 Jul. 2016
review fromkayak
8.0
HapoyPros:Fast easy and great priceCons:That my vacation was over!!Reviewed 27 Sep. 2016
review fromkayak

Payless car rentals near Birmingham

5900 Messer Airport Hwy, Payless car hires

Address

5900 Messer Airport Hwy

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+1 205 591 7020

Top tips for renting a car from Payless at Birmingham

  • Compact hire cars from Payless at Birmingham are around 50% cheaper than other car types, on average

FAQs about renting a car from Payless at Birmingham

  • Intermediate (Nissan Versa or similar) is the most frequently booked hire car type from Payless at Birmingham.

  • 5900 Messer Airport Hwy is the closest Payless hire car location to Birmingham. The telephone number for this location is +1 205 591 7020.

  • Yes