Book Payless car rentals at Birmingham Airport

Birmingham, AL, United States - Birmingham
2 Oct — 9 Oct
Birmingham, AL, United States - Birmingham
Sat 2/10
Noon
Sat 9/10
Noon
Driver's age:

Pros

"Fast easy and great ."(in 641 reviews)
"n, new, and a good price""(in 1903 reviews)
"r was clean, new, and a good price""(in 1857 reviews)

Cons

" smelled like smoke."(in 2308 reviews)
" smelled like smoke."(in 2216 reviews)
" smelled like smoke."(in 2293 reviews)

Reviews

Overall rating6.9 GoodBased on 25 reviews
Cleanliness
7.1
Comfort
7.5
Overall
6.8
Pick-up/Drop-off
6.0
Value for money
7.5

Recent reviews

Traveller rating
3
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Find reviews that mention:
7.6
Good vehicle; counter personnel was lacklusterPros:The vehicle met my needs at a very good price.Cons:The counter agent looked disheveled and disinterested I was interested in purchasing the fuel and insurance options, but handed me the paperwork with everything marked declined (without asking). When I asked what the fuel option cost, he responded that he wasn't sure but he believed it was around $2.49/gallon. While it's possible that he was right, the price at the pump ranged between $1.85 and $1.99, so I believe he materially overestimated the cost so that I would not have him change the already printed paperwork. Further, he handed me keys with a form tapped to them noting that if I saw any damage larger than a quarter to mark it on the sheet and bring it back to him. I found several dents and scratches on the car (though non that likely exceeded the quarter-size threshold he specified), so I marked them and took the sheet inside. He took the sheet from me and I left. I later realized that I probably should have kept that sheet and have him initial it so that I kept the documentation that the car was received in that condition. All said -- my experience at the counter was below par, and I believe this staff would benefit from some additional training and a reminder that he plays a significant role in shaping the customer experience! Thank you for the opportunity to share my feedabck.Reviewed 17 Apr. 2016
review fromkayak
2.0
Pros:Newer car and cleanCons:The Payless was closed and Avis had many issues with the Initial rentalReviewed 19 Apr. 2021
review fromkayak
8.8
Pros:Car was clean, new, and a good price.Cons:There aren’t Payless parking spots at BHM airport, so I parked it in an Enterprise spot upon returning. When I returned the keys to the Payless desk, the employee asked why I didn’t park it in the Avis section. Like wtf, get your own parking spaces or tell me to return to an Avis spot when I pick upReviewed 20 May 2019
review fromkayak
4.0
Not greatPros:The check in/check out was goodCons:The car was older, 2014-15, it had been sprayed with cleaner a million times and it didn't have a fob for alarm, etc. it looked like an older company car. The money was good for the price but I wouldn't do it again. The nice thing about renting is testing out new cars and this was like test driving an old car with almost 50K miles on it.Reviewed 19 Sep. 2016
review fromkayak
7.6
Cons:Slow, unmotivated staff.Reviewed 14 Nov. 2016
review fromkayak
9.6
Good ExperiencePros:Helpful and friendly staff that were willing to answer questions. The entire process was smooth.Reviewed 21 Aug. 2016
review fromkayak
5.6
Pros:Price was good and the car ran well.Cons:I rented a "mid-size car" that turned out to be a two-door. The car stank and the upholstery was stained.Reviewed 4 Mar. 2017
review fromkayak
2.0
Awful and embarrassing.Pros:NothingCons:Would not rent me the car. I refused to use a credit card and my credit rating through whatever soft check they conducted prevented me from obtaining a car. I had plenty of money to rent a vehicle and was extremely embarrassed. None the less, Hertz had no problem helping me out and I obtained a vehicle in ten minutes. I will NEVER try and rent from Payless again and for the rest of my life I will willingly discourage anyone from renting with this company.Reviewed 11 Apr. 2016
review fromkayak
4.4
Cons:Very hard to get into the parking location for Payless. Then the door to get to the counter was locked & a hassle to get in. Check in clerk was pleasant & helpful. Check out clerk was rude.Reviewed 18 Sep. 2016
review fromkayak
5.2
Description is accuratePros:This was the least expensive rental option on Kayak. You get what you pay for.Cons:Car was dirty and smelled bad, however, there no mechanical problems. It got us where we needed to go, but my family will not allow me to rent from them again.Reviewed 22 May 2017
review fromkayak
8.0
HapoyPros:Fast easy and great priceCons:That my vacation was over!!Reviewed 27 Sep. 2016
review fromkayak
9.6
Great experiencePros:Customer service person was very friendly and not pushy and over selling. We were able to get in and on our way quickly. Vehicle was in good shape and ran well. Drop off was hassle free too. Just doesn't happen like that too often.Cons:Car smelled like smoke.Reviewed 12 Feb. 2017
review fromkayak

Payless car rentals near Birmingham Airport

5900 Messer Airport Hwy, Payless car hires

Address

5900 Messer Airport Hwy

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+1 205 591 7020

Top tips for renting a car from Payless at Birmingham Airport

  • Mini hire cars from Payless at Birmingham Airport are around -51% cheaper than other car types, on average

FAQs about renting a car from Payless at Birmingham Airport

  • Intermediate (Nissan Versa or similar) is the most frequently booked hire car type from Payless at Birmingham Airport.

  • 5900 Messer Airport Hwy is the closest Payless hire car location to Birmingham Airport. The telephone number for this location is +1 205 591 7020.

  • Yes