Reviews for Budget in Cleveland
- All reviews 100%
16 Aug 2017
Cons: The car had an odd hesitation in the engine. Nothing dangerous, just seemed in need of maintenance.
26 Jul 2017
Cons: I told the executive my flight was delayed. I needed someone to wait after hours. They said "yes, we will wait for you, we are monitoring your flight". They did not wait. I got stranded up to 3 am when I got a Uber.
20 Jul 2017
Didn't have a car for us
Cons: Didn't have the car we needed ready for us on our departure date. Spent hours tracking down a replacement. Was a ridiculous process.
9 Jul 2017
Last minute rental
Pros: I liked how the lady out the counter was happy to give us the "Other" option in the reservation stating "Ford Focus or Other." We got a Kia 4 door and it was really good, made the journey no problem.
Cons: The guy was kinda rude to my partner when we dropped off the car at Louisville airport's budget lot.