Didn’t have the car I wanted. Had to take an electric car which was a pain.Reviewed 23 Oct 2023
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6.0
Love that there where plenty to choose from. I did not like that the vehicles did not look as though they have been cared for. I had to put air in my vehicles tires and run it thru a car wash because all the windows had a white film on them.Reviewed 8 May 2022
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10.0
Pros:The staff was very friendly and helpful.Reviewed 30 May 2021
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8.0
Pros:Friendly staff at the counter.Cons:Damage waiver was not added to rental as requested. Had to go back to add it. Price was higher than what was quoted; agent at counter adjusted the price. Rental did not sync with my account so I couldn’t pull up information on the app.Reviewed 6 Apr 2021
review from
2.0
Pros:Staff did not honor the reservation Generated a problem with my needsCons:Honor the reservation. I recommend Kayak to take action against Budget.Reviewed 16 Mar 2021
review from
2.0
Pros:I didn't use the car.Cons:The person at check in counter clearly was called in last minute to complete online reservations. Due to the storm apparently the location doesn't add any insurance or prepaid gas. Horrible service and rushed. I ended up declining the car because I didn't feel comfortable driving without any coverage. By the time I came back up he was gone.Reviewed 19 Feb 2021
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2.0
Pros:NOTHING!Cons:I had a reservation and upon arrival Budget told me they had no cars and that I would have to find another rental company, which in turn, cost me quite a bit more money for a smaller less comfortable car!Reviewed 25 Jan 2021
review from
10.0
Cons:Fast and easy!!Reviewed 20 Jan 2021
review from
10.0
Pros:staff was easy to deal with especially at drop offReviewed 1 Dec 2020
review from
8.8
Pros:The pickup and drop was very easy. Made it convenient.Cons:Had to wait a while in line but otherwise everything else was great.Reviewed 23 Nov 2020
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9.6
Pros:Pick up and drop off were easy! Car was clean and ready to go.Reviewed 11 Aug 2020
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7.6
Pros:Everything was great after the hour wait at the counter to get the car.Cons:Have two desk people to check you in.Reviewed 2 Jan 2020
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