Book Budget car rentals at San Francisco Airport

Reviews

Recent reviews

Traveller rating

Excellent

75

Good

28

Okay

19

Mediocre

29

Poor

3

Find reviews that mention:

car was cleancar smelled

get the carnext day

returned the carcredit card

car availablecustomer service

pick up and dropnever rent

friendly staff

10.0

well done pick-up. SFO is busy airport, but it all worked smoothly and no delays. Car was fine and drop off very easyReviewed 8 Aug. 2022

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8.0

Sat Nav or Bluetooth in the car system would have been extremely useful. Or even the offer of it at Check-inReviewed 5 Aug. 2022

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2.0

We waited for over 2 hours to pick up a car that we verified the day before and they didn't have it, so they gave us a car that was also given to another customer and it was just a total dumpster fire... I will never rent from budget again to save the few dollars, because we didn't save any money as we were charged an additional day or $200 when we picked it up. Save time and sanity, don't ever rent with Budget again...Reviewed 28 Jun. 2022

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2.0

We waited to pick up our car in a line that was over two hours long. Entirely unacceptable and ruined the entire experience.Reviewed 22 Jun. 2022

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2.0

They did not give me the car and refused to return the money.Reviewed 14 Jun. 2022

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2.0

Your survey missed an important option: "n/a - did not pick up" When I arrived at the counter, there was a 2+ hour line at Budget. I was unable to cancel online with the confirmation number - the process Kayak deployed would require me to login with Hotwire and/or Budget. I was prompted to install an app at one point. From my POV, the complete and total failure chain included Kayak, Hotwire, and Budget. I eventually cancelled via phone. To be 100% clear, there is a 0% chance I use Kayak for a booking like this again. I will never take a chance of arriving at a destination where I must wait in an extended line. Ever.Reviewed 4 Jun. 2022

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2.0

Over an hour long line, had to go to a different company and rent another car - in order to make my meeting. Staff was slow and inattentive. Would like at refund, as I wasn’t able to use my car. The whole purpose of the trip, was to attend a meeting, and I could not accomplish that - given how slow and careless they were.Reviewed 23 May 2022

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6.0

We waited in line for over an hour to get our car. I have never waited that long before. Staff were friendly but it wasn't worth the wait.Reviewed 18 May 2022

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2.0

The Ford Mustang ran like an old car. It had no pick up. Upon returning if they didn’t seem to care.Reviewed 17 May 2022

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2.0

The worst wait ever late at night wait for a rental reservation EVER! Lines rows deep and only one costumer service person working. I will never rent from Budget again!Reviewed 17 May 2022

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4.0

The car had a warning asking to be serviced. Called the agent , who asked me to go to the nearest budget location. Upon reaching the location, the terrible lady at belmont said she didnt have cars and asked me to go back to SFO airport. Went to the airport and had to wait for 43 minutes in line and found out that the person had closed my monthly contract and she was nice enough to give me the same rate but had to go through a lot of hassle. This is one of those things where every person I interacted with were nice , professional and doing their job , yet it left me wasting a lot of time and got expensive for no reason.Reviewed 13 May 2022

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6.0

We did not receive the car we reserved, but we did get a quality substitute. We had to wait way longer in line than expected to pick up our rental. We did not have copies of our Budget Fast Track, so we waited for 45 minutes before we got our car. There were way too few attendants at the checkout stations for the number of customers in line. The car was clean, though there was a slight lingering odor of smoke, even after the thorough cleaning (I was informed, when we dropped off the car, that Budget uses very strong chemicals to thoroughly clean their vehicles, strong enough that the cleaning crew needs to wear highly protective gear to avoid injury). Even though renters are NOT ALLOWED to smoke inside these vehicles, they do anyway. Our return, however, was simple and went very quickly, without any issues.Reviewed 11 May 2022

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• How much does it cost to hire a car from Budget at San Francisco Airport?

  On average a hire car from Budget at San Francisco Airport costs $114 per day.

• Where can I find Budget hire cars at San Francisco Airport?

  780 Mcdonnell Road is the closest Budget hire car location to San Francisco Airport. The telephone number for this location is +1 650 877 0998.

• Does Budget offer shuttle or airport pick-up services from San Francisco Airport (SFO)?

  Yes